NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Groove
Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.
Contentful
Contentful is a headless CMS that helps businesses manage and deliver content across multiple platforms, enabling efficient content reuse and omnichannel delivery.
Keyspider
Keyspider is a cloud-based search engine that enables customizable website searches, improving user navigation and search relevance.
Wabots
Wabots is a WhatsApp automation tool that allows businesses to send messages and attachments to saved and unsaved contacts efficiently.
myAskAI
AI customer support chatbot that answers questions from your help content and website, and hands off to human agents when needed.
Emplifi
Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.
Gist
Gist is a customer engagement platform that combines tools for live chat, email marketing, and support to enhance communication and sales for businesses.
Ultimate
Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.
Flywheel
Flywheel is a platform that streamlines WordPress site creation, management, and deployment, offering tools like local development and hosting services.
MakeShift
MakeShift is a cloud scheduling app that streamlines scheduling, attendance tracking, and staff communication for managers and employees.
Eightfold AI
Eightfold AI is a talent intelligence platform that uses AI to enhance recruitment, employee retention, and workforce planning through data-driven insights.
Shippeo
Shippeo provides real-time transportation visibility for supply chains, offering delivery tracking, integration with TMS, and data insights to improve logistics and customer service.
ProMark
ProMark is a Workforce Management app for Time and Attendance, Absence, Task Management, and Employee Scheduling, designed to enhance productivity and streamline workflow management.
Whatfix
Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.
LivePerson
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
Deskpro
Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.
APPSeCONNECT
APPSeCONNECT is an integration platform that connects business applications, facilitating data exchange and automating processes, particularly for SAP S/4HANA integrations.
Haptik
Haptik is a conversational AI platform that enhances customer interactions through personalized chat experiences across various channels.
Reply.io
Reply.io is a sales engagement platform that automates multichannel outreach, helping users generate leads and enhance communication through various channels.
UXtweak
UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
DeepConverse
DeepConverse is an AI platform for automating customer service through chatbots, providing support 24/7 and integrating with various channels to enhance user experience.
Contentsquare
Contentsquare is a digital experience monitoring platform that analyzes user behavior and performance to improve online interactions and optimize user experience.
Plerdy
Plerdy is a platform that provides tools for A/B testing, heatmaps, session recording, SEO analysis, and event tracking to optimize website performance and user experience.
Channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
Mousestats
Mousestats records visitor videos, displays heatmaps, tracks form analytics, and conducts surveys for website analysis.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
DialShree
DialShree is a call center solution that integrates multiple communication channels, facilitating efficient customer service management across various industries.