Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Zipy.ai
Zipy.ai is a digital experience platform for session replay, error monitoring, and product analytics, helping teams understand user behavior and resolve issues efficiently.
NewOaks AI
NewOaks AI is a chatbot platform that allows SMBs to handle customer queries and appointment scheduling via SMS, enhancing communication and lead management.
Helpshift
Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.
ClickConnector
ClickConnector is a customer support platform that combines ChatBot workflows, AI, and human support to enhance customer service efficiency and experience.
MSG91
MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.
Mirro
Mirro.io is a performance management platform designed for SMEs to enhance workplace culture, employee wellbeing, and engagement through feedback and recognition.
Playvox
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
CisionOne
CisionOne is a media relations platform that helps PR teams manage communications, connect with journalists, and monitor media coverage in real-time.
Table Duck
Table Duck is a cloud platform that centralizes customer communication through live chat, email, and social media, featuring an AI chatbot for 24/7 support.
Grasp
Grasp is a cloud app that centralizes customer communication channels into one inbox, helping businesses respond to inquiries efficiently.
DYL
DYL is a business communications platform that integrates phone and CRM for tracking calls, enabling texts, and improving sales team efficiency.
Measure Studio
Measure Studio is a web app for social media data intelligence and content analytics, supporting multiple platforms and providing real-time performance benchmarking.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Canvs AI
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Puzzel
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
TagniFi
TagniFi is a financial data platform that provides emerging firms with affordable access to accurate information for better decision-making.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Graphystories
GraphyStories helps users discover trending articles, build news content with embedded sources, and monitor social media performance for content marketing.
Boost.ai
Boost.ai provides an AI platform for automating customer service interactions, enabling businesses to deliver personalized support efficiently and at scale.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
LiveSession
LiveSession is a web analytics tool that offers session replays to help identify customer issues, analyze product usage, and enhance user experience.
Exolyt
Exolyt is a TikTok analytics tool that tracks account performance, audience behavior, and trends for brands and agencies, providing insights for effective marketing.
Zenefits
Zenefits is a cloud-based HR management platform that helps businesses manage employee benefits, payroll, onboarding, and compliance efficiently.
ProQuo AI
ProQuo AI is a platform for brand management that enables marketers to create strategies, test assets, and monitor performance using consumer insights and AI analytics.
Ziwo
Ziwo is a cloud contact center software that enables businesses to manage customer interactions via voice, email, and chat with features like call tracking and analytics.
Messagely
Messagely is a customer support and messaging platform that enables private and group conversations, file sharing, and integrates into existing workflows.
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