LiveSession

LiveSession is a tool designed to facilitate real-time collaboration and support through live session streaming. It enables administrators to connect with users in real-time, allowing them to share web sessions and troubleshoot issues directly. This capability is particularly useful in customer support scenarios, collaborative workflows, and training environments, where immediate interaction is crucial.

Key features of LiveSession include the ability to initiate live streams from either user or device directories, with users having control over what information they share during sessions. Sessions can be restricted to specific tabs, windows, or entire screens, providing flexibility based on the user's needs. Each live session is limited to 30 minutes and can be terminated by either party. Additionally, sessions can be recorded for later review, enhancing accountability and providing valuable insights into user interactions.

By integrating live session streaming directly into the workflow, organizations can enhance user support, streamline troubleshooting processes, and ensure compliance with security protocols. This approach eliminates the need for third-party tools, reducing latency and security risks associated with external applications. Overall, LiveSession offers a secure and efficient way to manage and monitor user activities in real-time, making it a valuable asset for organizations seeking to improve their support and collaboration capabilities.