Co-Browsing: best apps and software
Co-browsing software lets support agents see and navigate a customer's browser session in real time to guide them through problems.
Fullview
Fullview is a co-browsing app that enhances customer support by allowing real-time screen sharing and troubleshooting without downloads, integrating with major support tools.
Genesys Cloud
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
Acquire
Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.
Reve Chat
REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.
LiveHelpNow
LiveHelpNow is a customer service platform that offers live chat, ticketing, and knowledge base integration for efficient support across multiple channels.
Surfly
Surfly enables co-browsing and collaboration in real-time, allowing users to navigate websites together without downloads, enhancing remote communication for support and training.
Cobrowse
Cobrowse enables real-time co-browsing for customer support, allowing agents to assist users on web and mobile apps, enhancing engagement and satisfaction.
Upscope
Upscope provides a cobrowsing solution for businesses, enabling real-time screen sharing and interaction for support and sales teams to assist customers effectively.
Apizee
Apizee offers live video chat, screen sharing, and co-browsing tools for sales and support teams to enhance customer service and solve issues efficiently.
LiveSession
LiveSession is a web analytics tool that offers session replays to help identify customer issues, analyze product usage, and enhance user experience.
coview
Coview enables web screen sharing, recording, remote debugging, and health checks for support teams, facilitating real-time assistance for users facing issues.
Skippr
Skippr provides AI agents that use voice and screen interaction to onboard users, answer questions, guide tasks, and automate workflows within web applications.