Live Chat - South Africa | Top Apps & Software

Engati

Engati is a chatbot and live chat platform that enables users to build and deploy intelligent bots across multiple channels without programming.

Webex

Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.

Helpwise

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Userlike

Userlike is a customer messaging and support automation app that centralizes messages from various channels, enabling efficient customer service management.

Front

Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

SleekFlow

SleekFlow is an omnichannel conversation platform that enhances customer engagement through AI, automating interactions across messaging channels like WhatsApp and Instagram.

yellow.ai

Yellow.ai is a customer service automation platform that uses AI to enhance interactions and support for businesses across various channels.

Consolto

Consolto is a VCRM that provides a simple, contactless video chat solution for SMBs and freelancers, offering features like scheduling and invoicing.

Helpmonks

Helpmonks is a collaborative email platform that centralizes team communication, manages shared inboxes, and streamlines email workflows.

Skit.ai

Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.

SaleSmartly

SaleSmartly is an omni-channel customer communication platform that integrates multiple messaging services for efficient support and collaboration.

Callbell

Callbell is a tool for B2C businesses that improves customer communication via WhatsApp, Messenger, Instagram, and Telegram, featuring chat management and automation.

Oct8ne

Oct8ne is a visual customer service app that combines live chat, chatbot, and product catalog to assist customers in real-time via social channels and e-shops.

Social Intents

Social Intents integrates live chat into Microsoft Teams and Slack, enabling businesses to manage customer chats and build custom ChatGPT chatbots.

WebinarJam

WebinarJam is a webinar platform for hosting live events with features like chat, polls, and presentation tools, supporting up to 5,000 attendees and various streaming devices.

Pylon

Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.

Chatgen.ai

Chatgen.ai is a hybrid chatbot platform that automates lead capture, customer support, and product discovery for businesses through customizable AI chatbots.

HelpCrunch

HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.

Atlas

Atlas is a customer support tool that consolidates customer data and interactions, enabling teams to provide quicker responses and analyze customer needs effectively.

SALESmanago

SALESmanago is a marketing automation platform that helps businesses streamline marketing tasks, personalize customer interactions, and optimize campaigns for better engagement and growth.

Chaport

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

TeamSupport

TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.

Sobot

Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.

JivoChat

JivoChat is a live chat app for businesses to manage real-time customer communication across various platforms including chat, email, and social media.

Sprinklr

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

Genesys Cloud

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

typedesk

Typedesk is a text expander app that allows users to create and reuse text templates quickly across various platforms, enhancing communication efficiency.

Dixa

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Kore.AI

Kore.ai provides a no-code conversational AI platform for businesses to create and manage virtual assistants and chatbots, enhancing customer engagement across multiple channels.

Acquire

Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.

Hubtype

Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.

Twixor

Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.

Askly

Askly is a customer support platform that offers real-time translation to enhance communication, improve customer retention, and support SEO efforts.

Stonly

Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.

DevRev

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

ChatSupport

ChatSupport is a live chat software that enables real-time customer support and engagement, allowing businesses to manage interactions and automate responses.

Re:amaze

Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.

Quiq

Quiq is a messaging platform for enterprises, allowing customers to text companies via SMS and chat apps, while enabling agents to manage conversations efficiently.

Huggy

Huggy is an app that automates services, centralizes user interactions, and enables chatbot creation for efficient task management and communication.

ArrowChat

ArrowChat is a social networking and communication platform that enables real-time group and private chats, with user-friendly navigation and customization options.

Kustomer

Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.

Landbot

Landbot is a no-code platform for building automated chatbots and AI agents for websites, WhatsApp, Messenger, and API-based applications.

HappyFox

HappyFox is a help desk software that manages customer support requests across multiple channels, offering tools for ticketing, automation, and self-service.

AiTrillion

AiTrillion is an all-in-one marketing automation platform for eCommerce, offering tools for loyalty programs, email marketing, product reviews, and customer engagement.

MyAlice

MyAlice is a customer communication tool for Shopify and WooCommerce brands, integrating multiple channels and features for order management and support.

SmatBot

SmatBot is an AI-powered chatbot platform that provides multilingual support across various channels for lead generation and customer service.

Gleen AI

Gleen AI is a generative AI tool that helps customer success teams automate workflows, create chatbots, and improve productivity and efficiency.

onWebChat

onWebChat provides live chat support combined with AI chatbots for real-time communication, enhancing customer service and engagement for businesses.

Pure Chat

Pure Chat provides live chat software for small and mid-sized businesses to engage website visitors, facilitate support, and enhance customer communication.

ThriveDesk

ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.

Reve Chat

REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.

LimeChat

LimeChat enables e-commerce brands to sell, support, and market via WhatsApp, utilizing AI tools and chatbots to enhance customer engagement and retention.

InsertChat

InsertChat is an AI-powered chat widget for websites that provides real-time customer support and engagement through customizable, multilingual interactions.

Teamplate

Teamplate is a collaboration app that integrates chat, video calls, task boards, calendar, and file sharing into one platform for efficient team productivity and workflow management.

LivePerson

LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.

Emplifi

Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.

Charla

Charla is a live chat app that enables instant communication with visitors, supports ticket management, provides a knowledge base, and offers performance insights.

Chatra

Chatra is a live chat platform for businesses that facilitates customer support through real-time chat, offline messaging, and multi-channel management.

Kindly

Kindly is an AI-powered chatbot platform that automates customer support and sales, offering multilingual support and easy customization without coding.

Deskpro

Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.