Page 2 - Top Knowledge Management Software - United States

Dixa

dixa.com

Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.

Document360

document360.io

Document360 is an AI-powered Knowledge Base platform designed for creating Knowledge bases—public and Private—SOPs, User Manuals, Documentation, and more. With its intuitive interface and robust features, Document360 centralizes knowledge, streamlines collaboration, and delivers exceptional documentation. Distinguished by its unique functionalities, it is SOC 2 Type 2 certified, offers private hosting, and enables seamless third-party integration. Here’s what Document360 offers in terms of functionality: * Ask Eddy: For quick answers, users can ask Eddy any queries and Eddy brings you the most accurate answer from the relevant article. Saving time searching the entire article. Eddy simplifies drafting your help articles by generating relevant FAQs from the articles. This saves time for your team and provides a smoother and intuitive experience for your customers. * Dashboard: The centralized hub presents a visually appealing and intuitively designed dashboard, providing a comprehensive overview of crucial information. It's the nerve center for a more seamless and insightful experience. * Intuitive Block Editor: The new block editor streamlines the content creation process. With the addition of an inline comment feature, collaboration becomes real-time and effortless, fostering a more dynamic editing and review process. * Customization Centralized Hub: Empowering users with unprecedented control, the customization hub allows for fine-tuning documentation aesthetics. Teams can effortlessly customize layouts, color schemes, fonts, and branding elements to align documentation seamlessly with their brand identity. * Advanced Analytics: The analytics feature offers real-time insights into user behavior, content effectiveness, and engagement patterns. It transforms raw data into meaningful information, facilitating data-driven decision-making. In addition, you can now take control over reader acknowledgment with read receipts. * Instant Sync Integrations: Instant sync ensures a seamless and real-time data flow between Document360 and various third-party tools and services. Now, Document360 seamlessly integrates with Zendesk Federated Search and GitHub, enhancing collaboration and workflow efficiency. * AI Writer: An AI-powered tool that assists in generating high-quality content, ensuring consistency, and reducing the time required to produce documentation. * AI Business Glossary Generator: Automatically generates a comprehensive business glossary, helping users maintain consistent terminology across their documentation. * Markdown Text Editor: A simple Markdown editor allows users to style text documents using typical formatting techniques, including headings, emphasis, lists, images, and links, making it easy for non-developers to pick up the basics. * Category Manager: Create a well-structured hierarchy of all your knowledge base content, up to 6 sub-categories, making it easy for users to find and digest information. * Roles and Permissions: Document360 allows you to restrict who can access what to keep your knowledge base secure. You can add authenticated team members to contribute to specific projects. * Localization: Understand your global audience; you can translate articles, snippets, variables, and glossary to 50+ languages. * Private Hosting: Gain access to fully isolated environments for greater power and control over your hosting environment for the best performance. * Versioning: Rollback and versioning features allow you to see the change history for each piece within your knowledge base. * Backup and Restore: Document360 automatically backs up your projects daily. However, you can manually back up your project at any point. You can restore the entire project or a part of your knowledge base to a previous state from the available backup. * API Documentation: Users can import their OpenAPI specifications and have documentation generated automatically. Document360 is the market leader in innovation in the generative AI Knowledge base category, serving various industries across 30+ countries in building their knowledge bases. Our clients include VMware, McDonald's, Daikin, Virgin Red, NHS and more.

BoldDesk

bolddesk.com

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

Siedisk

siedesk.com

Increase customer satisfaction and your efficiency. A quick and easy way to build a knowledge base, FAQ pages, and a help center for your customers and collaborators. The all-in-one solution for creating and managing internal and external knowledge bases. Features include AI-assisted article writing, SSL security, SEO optimization, and customizable branding. Monitor Article performance and improve customer experience.

acreom

acreom.com

Jira integration is out! The way developers get things done. acreom is the integrated markdown knowledge base with tasks. Your personal daily driver for your dev workflow.

Threado AI

threado.com

Threado AI is an AI Assistant that makes knowledge search obsolete. Powered by GPT-4o, Threado AI provides instant, accurate assistance for your customer facing and internal teams. Make your company knowledge accessible to your team with a secure custom AI agent. Setup in minutes securely, within Slack, MS Teams or as a Chrome extension.

Swimm

swimm.io

Swimm is a knowledge management tool for code, built for dev teams committed to effective knowledge sharing. With Swimm, every developer can quickly understand code and contribute to it.

ProWiki

pro.wiki

Knowledge management for your team and organization ProWiki is your flexible knowledge base. Break down silos, turn data into knowledge, and foster collaboration. The time-tested open source software that powers Wikipedia, MediaWiki, is the foundation of ProWiki. Smoothly and effectively use the MediaWiki platform via dozens of bundled extensions and customizations. Use powerful collaboration tools and enjoy transparency via complete version history and change tracking pages. Hosted in the cloud, and available immediately.

Rungway

rungway.com

Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their best because they feel heard, understood and valued. Accessed via the app or web, individuals on every rung of the ladder can share concerns, thoughts or seek advice with controlled anonymity, enabling them to access the experience and support of the whole organisation - no matter who or where they are. While management easily share advice and role model company values, business leaders surface unique, unheard conversations and uncover insights around culture, gender, inclusion and collaboration. The platform specific purpose creates unique content and real time, anonymised talent intelligence on your organisational culture. When great advice gets shared, the impact can be huge. Discussions typically cover career development, well-being, handling challenging situations as well as diversity & inclusion topics. Who is Rungway for? - New joiners use Rungway to ask those burning questions during the first few weeks of starting at a new position where they are not sure who to turn to. - Employees looking to learn and grow their career use Rungway to start discussions and ask questions, and to conveniently share advice with colleagues they might never normally meet. - Managers and leaders use it to communicate in a different way and listen to what their workforce needs in real-time. - HR teams use it to offer specialist advice and keep up to date with what topics are trending in the company. - Internal Comms teams use the platform to respond in real time to questions from the business.

AhaSlides

ahaslides.com

Everything you need to engage your audience is here. And it's so easy to use. Involve your participants with live polls. Crowdsource the best questions and ideas from your audience. Excite your class with some quiz competition. Win your audience's full attention and deliver rockstar performances on stage. AhaSlides requires no credit card to sign up. Free users have unlimited questions, full access to all slide types.

Vevox

vevox.com

Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated number 1 by our users across Trustpilot, G2, and Capterra, Vevox makes virtual and hybrid meetings unmissable by providing participants, wherever they are located, the opportunity to have an equal say. Participants can freely interact by using the Vevox App to answer polls or contribute to Q&A’s through their smartphones or laptops. Giving your staff a voice and hearing their feedback has never been easier. What makes it so good? Vevox is the most intuitive employee engagement technology there is, with user friendly features that have been fine-tuned in partnership with customers just like you. Vevox users say their hybrid comms meetings have been transformed. Getting started is quick and easy and the platform can run independently as a standalone tool, or seamlessly integrates with your existing meeting tech, including Microsoft Teams, Zoom, PowerPoint and other technologies, offering a one-stop solution to running successful and engaging hybrid meetings. Make your meetings more interactive, democratic – and more fun!

Augmentir

augmentir.com

Augmentir is the world’s only provider of AI-based connected worker software. Augmentir’s software platform is a suite of AI-powered connected worker tools that helps industrial companies optimize the safety, quality, and productivity of today’s rapidly changing industrial frontline workforce. Companies in manufacturing, service, energy, and construction leverage Augmentir’s AI in conjunction with the platform’s digital workflow and remote collaboration capabilities to optimize their frontline operations and deliver significant growth and continuous improvement in the areas of performance support, training, and workforce development.

ShiftX

shiftx.com

Most process tools are either hard to use, even for trained experts, or a flexible mess. ShiftX is the user-friendly process modeling tool in between that includes everyone without requiring any training.

Cocoom

cocoom.com

Your internal communication integrated in Teams. Cocoom is an internal communication sharing tool that helps teams to better collaborate.

Elium

elium.com

Make company knowledge available and actionable at all times. Studies show that employees spend 2 hours every day searching for information. Only to be able to perform at their job. It is now the right moment to empower your teams to use this time on what matters. Elium offers a trusted and flexible source for sharing and enriching company knowledge. It helps streamline the decision-making process, improves collaboration and the ability to innovate.

Stonly

stonly.com

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.

Wannadocs

wannadocs.com

Create public product docs for your customers or internal knowledge base for your team, all within the same awesome UI. Start your free 14 day trial today! Knowledge Base Management System Create public documentation for your customers or internal knowledge base for you team using our awesome interface. Increase user satisfaction and maximize business benefits with Wannadocs today!

Collato

collato.com

Collato is an AI-powered search engine tool designed to connect and organize scattered information from various sources used by product teams. With Collato, users can find answers to their product-related questions with zero effort and in real-time. The tool offers a visual map where users can connect their tools such as Confluence, Jira, Figma or Google Drive to eliminate information silos and to find everything in one place. The smart algorithm of Collato makes it possible to search for context-specific links, files, and designs through a simple question search input. Instead of browsing through endless documents, the tool generates instant, bite-sized, and auto-generated summaries of relevant information from different sources that users can skim through efficiently. Collato is designed with a seamless setup and scaling process. Users can connect an individual doc or an entire tool and invite team members to join through a simple link. Collato also offers a secure platform, storing data on certified data servers hosted in Germany and is GDPR-compliant. The tool is free to use, and it offers stakeholders access to visual and tailored content necessary for their projects.

HelpJuice

helpjuice.com

Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.

Spekit

spekit.com

Spekit is the leading AI-powered, just-in-time enablement platform, purpose-built to transform how sales reps operate. The platform centralizes and automatically surfaces the answers, content, and training sales reps need to thrive in any tool or workflow, boosting productivity, efficiency, and impact. Unlike traditional solutions that treat sales enablement as an event or destination, Spekit is designed around how sales teams work today, seamlessly connecting into their daily workflows to deliver the right playbooks, case studies, process guidance, coaching, and more without taking them away from wherever they’re selling. Headquartered in Denver, Spekit helps thousands of companies across industries, including Southwest, Invesco, Zoom, Ibotta, and more, to scale their revenue teams faster with enablement in the flow of work.

Raffle

raffle.ai

Search made human and simple to use Innovative companies use Raffle's software and API to enhance their search capabilities, facilitate knowledge sharing, and gain deep insights into customers' and employees' behavior and needs. Our search solutions - including Website Search, Workplace Search, and In-App Search - make it easy for companies to organize and optimize their existing content. With Raffle Search, you can streamline your search process and make the most of your data. We use AI to improve companies’ customer and employee understanding through tracking interactions and utilizing behavior analytics for data insights such as trending questions, knowledge gaps, and resolution rates, thereby enhancing communication and support.

TeamSlide

teamsli.de

TeamSlide is a slide search and library solution with a PowerPoint add-in. Access all of your slides, images, and videos without ever leaving PowerPoint. TeamSlide checks your presentations for version control, prompting you when there are out-of-date slides. Seamlessly connect TeamSlide to SharePoint, Box, OneDrive, Google Drive, or any other content management system. Maximize the value of your content and build better presentations through TeamSlide's slide library capabilities.

Stack Overflow for Teams

stackoverflow.co

Stack Overflow for Teams is a knowledge sharing and collaboration platform that helps teams solve technical challenges through each stage of the development lifecycle. Since Stack Overflow’s public platform is already integral to how technologists work, Stack Overflow for Teams enables a more natural, frictionless exchange of institutional knowledge. Now you’ll have continual access to the knowledge and cross-functional experts you need to make more informed decisions at work and beyond.

Docsie

docsie.io

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.

Kroolo

kroolo.com

Kroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. We believe in making productivity fast, smart, and beautifully simple. Kroolo is not just a platform; it's a dynamic workspace engineered to bring together all essential tools in one centralized workspace - no more jumping from app to app. Our platform seamlessly integrates Projects, Goals, Tasks, Documents, and Collaboration, providing a holistic solution for the way business works today. Key Features: * AI-Powered Efficiency: At the heart of Kroolo lies a powerful AI orchestration engine, Kroo AI. Equipped with over 1,000 templates, Kroo AI ensures the creation of projects, goals, and documents is not only lightning-fast but the results are both highly relevant and immediately useful, setting a new standard for AI-powered productivity. * Seamless Integration: We understand the importance of interconnectedness in today's digital work life. Kroolo allows for full integration with the most popular productivity tools. Bid farewell to duplicate entries and data loss, as Kroolo ensures a smooth, consolidated user experience. * Intuitive Workspace: We built Kroolo to be easy to set up and use. Less time spent learning how tools work, means more time being productive. We think that matters.

Ariglad

ariglad.com

The first AI platform that integrates with support channels and release notes to auto-maintain your knowledge base. Ariglad suggests new articles, updates existing ones, detects duplicates, and merges them. Basically, it puts your knowledge base maintenance on auto-pilot.

Unleash

unleash.so

Unleash uses AI to leverage all information in your SaaS tools by streamlining knowledge easily within company departments, whenever an employee needs it, wherever they prefer to work. Unleash achieves this through seamless integrations with your company's data sources such as Slack, Notion, Jira, Zendesk, and more, enabling every employee to find the information they are looking for by simply asking Unleash

Matilda Workspace

matilda.io

The All-New All-In-One Workspace for Modern Teams Embracing the concept of a unified workspace, Matilda brings a powerful suite of best-in-class apps together in one place, allowing teams across the globe to connect, create, coordinate, and delight their customers effortlessly. With its mission to simplify technology, Matilda empowers organisations to do more with less, making it an essential tool for startups to Fortune 500 companies alike. Key Features: -Powerful Apps Included: Matilda comes packed with a suite of powerful applications including Docs, Projects, Tables, Chat, Customers, and Copilot, ensuring that teams have all the tools they need to succeed. - Create with Ease: With Docs, teams can co-edit in real time, making document creation and coordination seamless. This feature aims to replace Google Docs, Notion, and Coda, by providing a more integrated and efficient experience. - Streamlined Project Management: Matilda's Projects feature allows for effortless management and tracking of every aspect of your projects. With capabilities like auto-scheduling, it's designed to replace tools like Jira, Trello, and Asana. - Advanced Data Management: Although Tables are coming soon, they promise to redefine data handling by syncing data from hundreds of sources or creating new collections, aiming to replace tools like Airtable, Notion, and Segment. - Seamless Communication: Chat brings all team communication into one place, integrated across projects, tasks, and docs, providing an alternative to Slack and MS Teams. - Customer Relationship Management: The soon-to-be-released Customers feature will allow teams to effortlessly track leads and manage customer interactions in one streamlined interface, aiming to replace Salesforce and Hubspot. - AI-Powered Assistance: Copilot offers custom AI assistants to help automate and streamline workflows, aiming to replace AI tools like ChatGPT and Google Bard. Conclusion: Matilda Workspace stands out as an all-encompassing solution that not only promises to streamline and simplify the way teams work but also embraces the future with its AI-powered capabilities and commitment to sustainability. Whether you’re managing projects, coordinating with your team, handling customer relationships, or leveraging AI for automation, Matilda Workspace provides an intuitive, powerful, and adaptable platform for every kind of team to thrive. Try Matilda today and experience the future of work, designed to help you deliver projects on time, every time.

DeveloperHub

developerhub.io

Documentation platform to collaboratively write, publish, review, analyse and collect feedback on personalised customer-facing docs the modern way. Established in 2018, DeveloperHub helps enterprises decrease support ticket volume by allowing everyone in the team to collaborate on documentation, to publish instantly, and to understand how their documentation is performing.

Knowmax

km.knowmax.ai

Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.

Amploo

amploo.io

Amploo is a comprehensive collaborative solution designed for SMEs, encompassing team cooperation, management, corporate learning, HR functions, and more. It consolidates all these features into a single, convenient platform, eliminating the hassle of juggling multiple tools.

Shelf

shelf.io

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel.

KnowledgeOwl

knowledgeowl.com

Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees. A no-nonsense knowledge base software, ready to improve employee knowledge and customer satisfaction. Ít customers' favorite features include: * Intuitive and easy to use editor: create and edit articles in our WYSWIG (what you see is what you get) editor. * A Search that works: be confident your readers can find the information they need quickly. * A Glossary that helps: auto-highlight terms within an article, and scroll over to get the definition. * Straightforward pricing structure: all features available on all plan levels, no sneaky snakes here. * Unlimited readers: even if they need to login to access the knowledge base. * Full branding and Theming Control, plus private domain at all subscription tiers * Ability to split out content to different reader groups, choose who can access what information on your knowledge base. * Embeddable contextual help widget to surface your knowledge base content in your site or app * Flexible Table of Contents organization and navigation: go as many levels deep as you want! * All themes are mobile responsive out of the box * Support a small company with a big heart: we're a B Corp and we're a part of 1% for the Planet & People

ScreenSteps

screensteps.com

ScreenSteps is a knowledge ops solution that helps companies overcome training and performance challenges by solving their root problem — an inability to transfer knowledge efficiently to their employees. The knowledge ops solution tackles your knowledge transfer problem by providing you with a: 1. Software: A knowledge ops platform to create and manage your digital guides and training courses 2. System: The Find & Follow Framework to make knowledge transfer more effective ScreenSteps also provides coaching and consulting services to help companies successfully implement the Find & Follow Framework, build Knowledge Operations Teams, and improve their knowledge operations, knowledge transfer, and employee training.

Office Hours

officehours.com

Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise and perspectives they need. Scheduling, compliance, and payment are all managed on the platform.

MyHub Intranet

myhubintranet.com

MyHub provides a cloud-based CMS intranet used by hundreds of businesses of different sizes and in different markets across the globe. MyHub is super simple to setup, easy to manage and is fully customizable. MyHub requires no IT resources, and so you can have your intranet site online in minutes. The product has a number of pre-built intranet page templates and comes with a range of powerful business modules and tools out of the box. You simply and easily drag and drop functionality and content onto your secure custom intranet pages. MyHub hosted intranet software features are designed to ensure better sharing of knowledge, employee engagement and improved internal communications and include: - Fast download speeds, delivered via Amazon's managed network - Secure hosting environment (HIPPA) with high availability and automatic backups - Secure encrypted pages delivered using SSL/HTTPS - Easy to setup, 5 step site builder process - Dedicated support at no additional cost during setup stage - Assign administrators to edit different pages - Easy to manage, edit pages, add multiple users - Scheduled publishing of pages - Self-managed user password resets - Flexible permission settings, single or multiple pages, team or project pages - Easy to use administration tools - Customized pages, unlimited number of pages and sub-pages - Flexible layout and design options - Add text, images, videos and files - Embed HTML, iFrames, and JavaScript - Company staff directory - Secure document and file storage - Advanced search - News blogs and newsletters - Team and company forums - Calendars, quizzes, and surveys - Automate paper-based processes using fully customizable drag and drop business forms - Form actions, rules, email notifications and submission reports - Feedback and comments - User profiles and biographies - Social intranet features, follow me, activity wall, notifications, instant messaging and friends - Mobile responsive

iSpring Learn

ispringsolutions.com

iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and customer service training, or go further to create a learning culture in the workplace. Boost metrics and scale your business with improved training and development for teams, partners, and clients. Core functionalities of iSpring Learn: - Mirrored organizational structure - Specified learning tracks - Detailed reporting - Supervisor dashboards - Automated workflows - Integrations with MS Teams, Tilda, Salesforce, Albato, etc. - Corporate portal and newsfeed - 360-Degree Performance Appraisal module - On-The-Job Training - Course Library - Knowledge Base

Perfect Wiki

perfectwikiforteams.com

Build a knowledge base for your company, easily find and retrieve information without leaving Microsoft Teams.

Dawiso

dawiso.com

Dawiso is a unique data governance platform. Dawiso's mission is to democratize data for everyone. Dawiso is on a mission to break down data silos and empower everyone within an organization, not just technical experts. Dawiso's user-friendly platform removes the complexity out of knowledge management, data governance, and enterprise metadata management. This allows everyone to access, understand, and leverage the power of data for better decision-making. Implementing Dawiso helps companies work efficiently with their data - find them, understand their meaning and context, and manage information about them all in one place. Dawiso's AI tools simplify finding and working with data, making it more accessible to all.

Inkling

inkling.com

​​Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee training platform that revolutionizes how organizations engage frontline workers. They redefine mobile learning, granting immediate access to vital training and resources that enhance customer interactions. This transformative approach merges learning with agility, empowering employees to excel anytime, anywhere. Inkling's intuitive platform stands at the forefront of modern learning solutions. It facilitates real-time, impactful learning across devices, driving operational excellence within organizations. Join Inkling as they revolutionize workplace learning, driving remarkable business outcomes. By digitizing training and knowledge at the speed of work, Inkling drives better performance in today’s dynamic business environment. Inkling's innovative content authoring and distribution experience enables employees to serve customers uniquely every day. This shift in the learning model for frontline workers from teach, study, test to find, learn, and do has proven to reduce costs and employee turnover, and increase revenue, employee engagement, and customer satisfaction. Experience the transformation with Inkling.

SlimWIki

slimwiki.com

SlimWiki is a cloud based wiki platform for teams and organizations of any size. It is built with ease of use and simplicity in mind.

ClickHelp

clickhelp.com

ClickHelp is an online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal. Here is how ClickHelp eases tech writing: * Manage all your documentation in a single online portal. * Easy and quick migration of your existing content using a number of supported formats * Invite SMEs, developers, QA engineers, marketers to participate in a single documentation workflow. * Built-in analytics to track your team's performance, assess content readability, and analyze reader behavior. * Style your portal according to your corporate brand book. * Create and manage a multilingual documentation site with a translation module.

AllAnswered

allanswered.com

AllAnswered helps teams collectively manage and grow their knowledge base using what they call Micro-documents such as Q&As, blogs, articles, ideas and polls. You can think of us as Slack for team knowledge management. Traditionally teams reply on documentation to capture and share knowledge using tools such as Sharepoint and Confluence. Let's face it. They all hate documentation. It is time-consuming to create and in today's fast changing world, it also becomes outdated really quickly. Over time, it becomes increasingly difficult to find specific knowledge buried in the long documents. Just like Slack using channels to facilitate team communication, AllAnswered leverages the power of communities to capture team knowledge, keep it up-to-date and grow it over time. You can create communities for projects, groups or common interests. The Micro-documents used by AllAnswered are short, efficient and highly targeted. Integrated with your existing work flow, your team knowledge is at your fingertips whenever you need it. AllAnswered does not replace document systems such as Sharepoint and Confluence; it complements them and makes them smart. Using AllAnswered, you will see significant boost to your team's productivity.

Unily

unily.com

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone.

Auros

aurosks.com

Auros is the leading Knowledge Aware software and service provider. Their software captures essential knowledge from best practices, employee knowledge, lessons learned, methods, requirements, standards, and techniques, breaks it down into modular bite-sized pieces, and delivers it when and where it’s needed. As a result, technical decision-making and analysis is positively influenced - saving the organization resources and time. Knowledge is a powerful asset that companies are not effectively leveraging, because it often goes unused. It’s held in passive documents that sit lost in different locations, spread out over countless different silos. Auros replaces the traditional, passive libraries with Active Knowledge – delivering only the precise information when and where it’s needed.

Guidejar

guidejar.com

Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides with your own branding, manage steps effortlessly, and choose from various guide views to engage your audience effectively. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Additionally, it empowers businesses to build a no-code Help Center within seconds, allowing customers to find answers independently and reducing the support team's workload.

HelpCenter.io

helpcenter.io

Say goodbye to repetitive customer support requests and hello to smarter, more efficient support enhanced by AI but powered by your team. With HelpCenter.io, you can craft a beautifully designed knowledge base in just a few clicks — without the high costs and complexity of building one from scratch. No more third-part knowledge base templates. No more development and maintenance costs. HelpCenter.io's platform empowers your customers to find the answers they need, exactly when they need them. By utilizing our AI-powered smart widget, you can automate up to 50% of your support tickets, freeing up your team to focus on more challenging issues. This means fewer repetitive questions, lower support costs, and more satisfied customers. HelpCenter.io makes it easy to deliver exceptional customer support without breaking the bank. Let’s transform your customer experience—together.

Near-Life

near-life.tech

Near-Life is an easy-to-use platform that lets educators and learning professionals make interactive video, VR and gamified content quickly and easily, so they can share immersive experiences that are more engaging, more memorable and more impactful.

PaceKB

pacekb.com

PaceKB is a hosted Knowledge Base service that allows you to reduce your average support time significantly. By hosting the answers of your frequently asked questions on a centralised website, you can relieve your support staff off additional stress repeating answers to common questions. PaceKB hosts your Knowledge Base for you, and a basic plan is available for businesses free of charge.

Paillor

paillor.com

Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing productivity by simplifying work processes through Slack, Microsoft Teams, Google Chrome, or via its website. Paillor effectively handles a wide range of employee requests, including software requests, troubleshooting, password resetting, knowledge searching, employee onboarding, offboarding, and more. Leveraging advanced large language models (LLMs) and sophisticated machine learning algorithms, Paillor efficiently executes actions across the organization, ensuring tasks are completed swiftly and effectively.

Calls9

calls9.com

Calls9 is a Digital Innovation and Transformation Agency. Calls9 believes every business should have access to the technology and expertise they need to realise their vision and full potential - no barriers, no limits, no exceptions - a revolution open to everyone.

Deepser

deepser.com

Deepser S.r.l. is a software house that develops, produces and sells innovative products and services with high technological value. Its main product is Deepser, an ITSM platform. Deepser is an innovative and intuitive IT Service Management solution, with an interactive web interface. It allows you to manage business processes, organize support requests, optimize the use of company resources and improve customer satisfaction. The ITSM software respects the ITIL framework; its innovative automation algorithms allow for a rapid implementation. The possibility to easily integrate it with other software make Deepser a convenient and smart option for companies of every industry and size. Deepser is a corporate suite that offers the following modules: Service & Help Desk, IT Asset Manager, CMDB, CRM, Crontract Management, Knowledge Base, Password Manager, Dashboards, Chat, Board, Reports and many more.

dScribe

dscribedata.com

Founded in Belgium in 2021, dScribe is dedicated to guiding organizations toward data-driven brilliance. We’re passionate about empowering employees with more streamlined access to impactful data. We believe your users deserve an elegantly designed and effective data knowledge solution. Leveraging a proven and continuously refined metadata management framework, along with out-of-the-box integrations, we promise you increased data adoption from day one.

Iris

heyiris.ai

Iris is revolutionizing the deal desk for businesses around the world. As deal cycles have become more complex (more buyers, more competition, and tighter budgets), the role of GTM teams have drastically changed. To win today, sellers need to be able to customize content to specific buyers using institutional knowledge that has historically been dispersed throughout a business. Every company sells. Iris makes the hardest parts of selling easier with AI. Using your institutional knowledge, Iris generates highly-tailored content like RFPs, security questionnaires, and other sales enablement and support content to accelerate deal cycles, win more business, and enable higher-performing and more knowledgable teams.

Beedoo

beedoo.com.br

Beedoo is a knowledge management and communication platform designed for operational and frontline teams. Its goal is to enhance efficiency and productivity through various features, including Communication, Training, Gamification, Performance Management, and Knowledge Base.

Cassidy

cassidyai.com

Cassidy securely integrates with your existing tools & company knowledge, enabling you to create AI assistants and workflow automations personalized to your business.

Eniston

eniston.io

Easy to use Knowledge Base Software you will love to manage. Streamline information management with powerful and intuitive Knowledge Management Software. Reduce support hours by providing the right answers, or use eniston for on-boarding or reference.

Guides.co

guides.co

The Guides AI assistant helps you achieve your goals - at home and work, built on content you can trust and unrivaled privacy. * Learn new skills while achieving your goals * Use the latest AI technology * Train your assistant on high-quality, curated content * A tokenized ecosystem where contribution is rewarded * Your privacy is fully protected Guides helps people, organisations, and industires reimagine how they publish and share practical information to create a better future for everyone.

jarvic.ai

jarvic.ai

JARVIC empowers professionals and executives with innovative AI agents designed to streamline everyday tasks and unlock new levels of productivity. From managing schedules to automating routine workflows, our AI solutions free up valuable time, allowing you to focus on strategic initiatives that drive growth and innovation. Your daily operations will become a seamless, automated experience with the help of our agents, who handle every activity with precision and efficiency. Learn about a smarter, more efficient approach that lets you dedicate your time and energy to what truly matters.