Knowledge management software, or KM software, provides a structured approach to identifying, capturing, retrieving, and sharing information assets. It focuses on how to accomplish tasks, manage situations, understand processes, and complete jobs. These assets can include text documents, presentations, images, audio and video files, and various data types. The primary goal of knowledge management software is to capture and disseminate knowledge, enabling organization members, as well as partners and customers, to access and utilize information effectively. By maintaining a centralized repository for this knowledge, organizations create a single source of truth, reducing confusion and minimizing the time spent searching for information. Knowledge management includes a variety of specialized software products, categorized into four main types: knowledge base software, Q&A platform software, standard operating procedures software, and work instructions software. While some products fit neatly into one category, others with overlapping features may span multiple categories.
Qatalog
Qatalog is a work hub that integrates collaboration tools like wikis, project management, and chat, helping teams stay synchronized remotely.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Visus.ai
Visus.ai allows users to create a customized ChatGPT AI trained on their documents for accurate, quick responses while ensuring data security and integration with various platforms.
DeepHow
DeepHow is an AI-powered video platform for capturing and training skilled trades, providing step-by-step guides for efficient learning and process adherence.
TeamSlide
TeamSlide is a slide management tool that helps users organize, share, and access PowerPoint slides and media within PowerPoint, ensuring version control and consistency.
Clueso
Clueso helps SaaS companies create professional software videos and help articles from recordings, featuring AI-generated scripts, voiceovers, and multi-language support.
MyHub Intranet
MyHub is a cloud-based intranet app that centralizes internal communication, collaboration, and document management for organizations, featuring customizable templates and tools.
Vevox
Vevox is a real-time polling and anonymous Q&A platform that enhances engagement in virtual and hybrid meetings, allowing participants to share feedback easily.
Process Street
Process Street is an AI-powered workflow automation tool that helps teams create, manage, and streamline processes and tasks without coding.
Yext
Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.
Beedoo
Beedoo is a knowledge management and communication platform for operational teams, focusing on facilitating communication, training, performance management, and knowledge sharing.
Dixa
Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.
Stack Internal
Centralizes and verifies organizational Q&A, consolidates content from existing tools, and delivers searchable, human‑verified knowledge into apps and developer tools while protecting data.
Iris
Iris helps businesses streamline sales processes by generating customized content using internal knowledge, improving efficiency in deal cycles and team performance.
Matilda Workspace
Matilda Workspace is an all-in-one app for task management, team collaboration, and project coordination, integrating various tools into a single platform.
checklist.gg
Checklist.gg is an AI-based tool for creating and managing task checklists, processes, and SOPs, enabling team collaboration and workflow optimization.
MangoApps
MangoApps is a digital workplace platform that centralizes communication, collaboration, and workflow management for organizations, enhancing productivity and information sharing.
Kroolo
Kroolo is an AI-powered productivity platform that integrates project management, task automation, and collaboration tools in a single workspace.
Forumbee
Forumbee is a cloud-based platform for creating online communities, facilitating discussions, Q&A, and knowledge sharing among users.
Deepser
Deepser is an ITSM platform that manages business processes, support requests, and resources while ensuring customer satisfaction, compatible with ITIL and easily integrable.
Troopr
Troopr is an AI tool that streamlines project management by automating task tracking, team meetings, and generating actionable insights from project data.
Almanac
Almanac is an async platform for remote teams to write, approve, organize, and track documents while collaborating on projects.
SweetProcess
SweetProcess is an app for documenting and managing business processes and policies, helping teams organize tasks and improve operational efficiency.
Bloomfire
Bloomfire is a cloud-based knowledge management platform that enables teams to upload, search, and share information efficiently, enhancing collaboration and productivity.
Swimm
Swimm is a knowledge management tool for developers, promoting collaboration and efficient documentation to enhance code understanding and team productivity.
Archbee
Archbee is a documentation platform that enables teams to create, manage, and share product docs, developer guides, and support materials efficiently.
Threado AI
Threado AI is an AI assistant that streamlines knowledge access for teams and integrates with Slack, MS Teams, or Chrome.
Wizardshot
Wizardshot is a web app and Chrome extension that allows users to create screen-recorded step-by-step tutorials easily, while ensuring privacy and facilitating sharing.
BoldDesk
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
Paillor
Paillor is an AI-powered platform that integrates employee support, automation, and knowledge management, helping users manage requests and access information efficiently.
Manifestly Checklists
Manifestly is a checklist app designed for teams to create, manage, and track recurring tasks and workflows, enhancing organization and collaboration.
Taskimo
Taskimo is a mobile platform for managing tasks and inspections, allowing users to create, assign, and track tasks for improved organization and efficiency.
Coassemble
Coassemble is a platform for creating and delivering online training, enabling organizations to develop engaging microlearning experiences easily.
CareAR
CareAR app provides remote AR support and self-guided instructions for faster issue resolution, reducing service dispatches and improving customer satisfaction.
Capacity
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
Raffle
Raffle is a search app that enhances knowledge sharing and insights through AI-driven search solutions for websites, workplaces, and apps.
Canvas Envision
Canvas Envision is a platform that enables the creation and use of interactive digital work instructions for training and manufacturing processes.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
DeveloperHub
DeveloperHub is a documentation platform for teams to collaboratively create, publish, and analyze customer-facing documentation, aimed at reducing support tickets.
GembaDocs
GembaDocs helps users create and edit Standard Operating Procedures quickly by allowing photo documentation, notes, and video links for enhanced clarity and accessibility.
Catapult
Catapult is an RFP solution that automates procurement processes, enabling users to create, respond to, and evaluate proposals efficiently.
ScreenSteps
ScreenSteps is a knowledge management platform that helps businesses create, manage, and share training materials and documentation to improve knowledge transfer and employee performance.
Near-Life
Near-Life is a platform for educators to create interactive video, VR, and gamified content for engaging and immersive learning experiences.
VidGuide
VidGuide is an intuitive app for capturing, sharing, and tracking processes using videos to document standard operating procedures.
Eniston
Eniston is a user-friendly knowledge base management app that helps teams create, manage, and share information efficiently with various content formats.
Tettra
Tettra is knowledge base software that organizes company information for easy access, enabling teams to find answers quickly via Slack or a web app.
Seismic
Seismic is a sales enablement app that organizes and delivers personalized content to sales teams, enhancing engagement and optimizing sales strategies.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Shelf
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
NbliK
NbliK is a community platform that allows brands to integrate a customizable community into their website or app for improved community engagement and customer lifetime value.
Collato
Collato is an AI search tool that connects various product management sources, allowing users to quickly find and summarize relevant information.
Spekit
Spekit is an AI-powered platform that provides sales reps with on-demand training and information directly within their workflows to enhance productivity and performance.
Method Grid
Method Grid is a knowledge and project management platform that helps teams create customized playbooks for delivering projects and services effectively.
Rungway
Rungway is a communication app that allows employees to share concerns and seek advice anonymously, enhancing engagement and inclusivity within organizations.
Uberblick
Überblick is a communication app for remote teams to share information, coordinate tasks, and store data, accessible via web and mobile without the need for emails or phone numbers.
Cocoom
Cocoom is an internal communication tool integrated with Teams, designed to enhance team collaboration and information sharing.
Cassidy
Cassidy is an AI-driven platform that integrates with business tools to create personalized AI assistants and automate customer support tasks.
Igloo
Igloo is a digital workplace platform that enhances internal communication, collaboration, and knowledge management with customizable intranet and learning features.
ROO.AI
ROO.AI is a worker platform that provides mobile access to work instructions, training, and reporting tools to enhance productivity, safety, and decision-making.
1up
1up helps sales and IT teams respond to RFPs and security questionnaires quickly, increasing efficiency in the sales process.
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