Help Desk - United States | Top Apps & Software

Hubspot

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Intercom

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Freshdesk

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

RingCentral

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

Zoho Desk

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

Zendesk

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

ConnectWise Manage

ConnectWise Manage is a cloud-based platform for technology companies to manage operations, including help desk, sales, and project management efficiently.

Gorgias

Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.

Tidio

Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.

Help Scout

Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.

SAP

The SAP app streamlines business operations by integrating functionalities for finance, HR, sales, and supply chain management to enhance efficiency and decision-making.

ServiceNow

ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.

Helpmonks

Helpmonks is a collaborative email platform that centralizes team communication, manages shared inboxes, and streamlines email workflows.

Helpwise

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Teamwork

Teamwork is a project management app that helps organizations plan, track, and manage projects, offering tools for collaboration, task management, and workflow optimization.

Chatwoot

Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.

Tiledesk

Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.

Freshworks

Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.

Atera

Atera is an IT management platform that offers remote monitoring, ticketing, and automation tools for MSPs and IT teams to manage operations efficiently.

Language Weaver

Language Weaver is a neural machine translation platform that automates language translation tasks for organizations, integrating AI with human oversight for accuracy.

Pylon

Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.

Kodif

Kodif is an AI platform that automates customer support, offering tools for workflow management, self-service options, and data insights across various industries.

JustCall

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

MaestroQA

MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.

Chaport

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

Acquire

Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.

Gmelius

Gmelius is a collaboration platform that integrates with Google Workspace, enhancing email management and teamwork within Gmail and connecting to other tools like Slack and Trello.

Front

Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

Stonly

Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.

ConnectWise Home

ConnectWise Home is a central hub for IT service providers to manage operations, endpoint security, network monitoring, and automate tasks.

Engageware

Engageware is a customer engagement platform that uses AI to automate responses, facilitate knowledge access, and improve customer service across various sectors.

Appy Pie

Appy Pie is a no-code app development platform that allows users to build applications easily using drag-and-drop features and customization options.

Hiver

Hiver is an email management tool that enhances team collaboration and customer support by automating workflows within Gmail and Outlook.

Plumsail

Plumsail automates document management and workflows, offering tools for document generation, PDF manipulation, and integration with Microsoft 365 and SharePoint.

ThriveDesk

ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.

LiveChat

LiveChat is a customer service platform that enables real-time chat support on websites, offers analytics, and integrates with various tools for enhanced communication.

Zammad

Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.

PolyAI

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

Liveforce

Liveforce is an AI-driven lead generation app that captures and qualifies leads, schedules appointments, and manages reputation for various industries.

Insightly

Insightly is a CRM platform that helps businesses manage customer relationships, sales pipelines, and marketing workflows, integrating with various tools for efficiency.

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

Crisp

Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.

Kustomer

Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.

Molin AI

Molin AI is a platform that allows users to create AI chatbots for E-commerce websites without coding, providing customer support and enhancing buyer confidence.

InsertChat

InsertChat is an AI-powered chat widget for websites that provides real-time customer support and engagement through customizable, multilingual interactions.

DevRev

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

Gladly

Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.

Crowdin

Crowdin is a localization software that helps teams translate and manage multilingual content across various applications and platforms.

Dixa

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

DigitalGenius

DigitalGenius is an AI-powered platform that automates customer service for e-commerce, handling inquiries via various channels and providing 60+ pre-built use cases.

EngageBay

EngageBay is an all-in-one CRM software for managing marketing, sales, and customer support, offering tools for automation, email marketing, and lead management.

NICE inContact

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Creatio

Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Sprinklr

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

TeamSupport

TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.

Groove

Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.

Spiceworks

Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.

Vtiger

Vtiger is a cloud-based CRM solution that helps businesses manage sales, marketing, and customer service activities efficiently with features like lead management and automation.