Help Desk - Indonesia | Top Apps & Software

Chatwoot

Chatwoot is an open-source customer support platform that enables businesses to manage customer interactions across various channels from a single interface.

Intercom

Intercom is a customer messaging platform that enhances communication through automation and support tools for improved customer engagement and service.

Deskpro

Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.

Salesforce

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Freshdesk

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

SAP

The SAP app streamlines business operations by integrating functionalities for finance, HR, sales, and supply chain management to enhance efficiency and decision-making.

Chaport

Chaport is a messaging platform that offers live chat, chatbots, and knowledge base features for businesses to engage with website visitors and improve customer service.

Hubspot

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

JustCall

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

CloudCC

CloudCC is a CRM platform that offers features for marketing, sales, and service management, available as SaaS and PaaS solutions.

Kustomer

Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.

LiveChat

LiveChat is a customer service platform that enables real-time chat support on websites, offers analytics, and integrates with various tools for enhanced communication.

Tidio

Tidio is a customer service software that provides live chat, chatbots, and AI support to help businesses improve customer support and engagement on websites.

Crisp

Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.

Appy Pie

Appy Pie is a no-code app development platform that allows users to build applications easily using drag-and-drop features and customization options.

Teamwork

Teamwork is a project management app that helps organizations plan, track, and manage projects, offering tools for collaboration, task management, and workflow optimization.

Zoho Desk

Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.

Zendesk

Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.

Crowdin

Crowdin is a localization software that helps teams translate and manage multilingual content across various applications and platforms.

Atera

Atera is an IT management platform that offers remote monitoring, ticketing, and automation tools for MSPs and IT teams to manage operations efficiently.

ServiceNow

ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.

PolyAI

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

Reve Chat

REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.

Gmelius

Gmelius is a collaboration platform that integrates with Google Workspace, enhancing email management and teamwork within Gmail and connecting to other tools like Slack and Trello.

Spiceworks

Spiceworks is a cloud-based ticketing system for IT service management, offering support tools, inventory management, and community connections.

OneDesk

OneDesk combines help desk and project management tools, allowing users to manage customer support, projects, and team collaboration in one platform.

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

Zowie

Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.

Gorgias

Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.

InsertChat

InsertChat is an AI-powered chat widget for websites that provides real-time customer support and engagement through customizable, multilingual interactions.

Loop Email

Loop Email is a team inbox app that consolidates customer communications, allowing teams to manage shared emails, chat, and automate workflows in one place.

Richpanel

Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.

Agile CRM

Agile CRM is a customer relationship management app that integrates sales tracking, marketing automation, and customer service features for small to midsize businesses.

Engati

Engati is a chatbot and live chat platform that enables users to build and deploy intelligent bots across multiple channels without programming.

EngageBay

EngageBay is an all-in-one CRM software for managing marketing, sales, and customer support, offering tools for automation, email marketing, and lead management.

SolarWinds

The SolarWinds Help Desk Essentials Pack integrates ticketing and remote support tools for IT management, enabling centralized incident handling and remote access.

Molin AI

Molin AI is a platform that allows users to create AI chatbots for E-commerce websites without coding, providing customer support and enhancing buyer confidence.

ConnectWise Manage

ConnectWise Manage is a cloud-based platform for technology companies to manage operations, including help desk, sales, and project management efficiently.

Creatio

Creatio is a no-code platform for automating workflows and CRM, enhancing customer interactions and operational efficiency through AI-driven tools.

BoldDesk

BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.

Help Scout

Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.

RingCentral

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

Zammad

Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.

Helpwise

Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.

Front

Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.

Language Weaver

Language Weaver is a neural machine translation platform that automates language translation tasks for organizations, integrating AI with human oversight for accuracy.

Rasayel

Rasayel is a B2B sales platform for WhatsApp, offering team inboxes, chatbots, broadcast messaging, and CRM integrations for efficient customer communication.

LeadDesk

LeadDesk is a cloud-based contact center software for managing sales and customer service, offering tools for call handling, analytics, and performance monitoring.

Helpmonks

Helpmonks is a collaborative email platform that centralizes team communication, manages shared inboxes, and streamlines email workflows.

Octadesk

Octadesk is a customer relationship management tool that centralizes interactions, automates tasks, and provides analytics to improve customer service and operational efficiency.

Freshworks

Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.

Tiledesk

Tiledesk is an open-source AI tool for automating customer service through chatbots, supporting multi-channel communication and integrating with platforms like WhatsApp and Facebook.

ConnectWise Home

ConnectWise Home is a central hub for IT service providers to manage operations, endpoint security, network monitoring, and automate tasks.

Pylon

Pylon is a customer operations platform that helps businesses manage customer interactions across multiple channels and track issues effectively.

Usedesk

Usedesk is a customer support platform that centralizes requests, automates responses, and provides analytics to improve customer service operations.

HelpCrunch

HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.

Trengo

Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

Hiver

Hiver is an email management tool that enhances team collaboration and customer support by automating workflows within Gmail and Outlook.

BLEND

BLEND is a localization app providing translation, voice-overs, and content creation services in over 120 languages for international businesses.

TeamSupport

TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.