Feedback Analytics - United States | Top Apps & Software

Dialpad

Dialpad is a cloud-based VoIP communication platform that enhances team collaboration and customer interaction with AI-powered features.

BirdEye

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

SurveyMonkey

SurveyMonkey is a survey platform that allows users to create, distribute, and analyze surveys for feedback collection across various channels.

Dolphin AI

Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.

Luminoso

Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.

Perspective

Perspective AI is a SaaS platform that gathers and analyzes customer feedback through AI-mediated conversations, providing actionable insights for businesses.

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

SMG

SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

Relative Insight

Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.

Spiral

Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.

Cobbai

Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.

Skeepers

Skeepers helps brands collect, manage, analyze, and publish customer and creator content, including reviews, feedback, influencer campaigns, and user-generated media.

Insight7

Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.

Comments Analytics

Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.

Caplena

Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.

Hotjar

Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

unitQ

unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.

Sprig

Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.

Calabrio

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

Outset

Outset is an AI-driven research platform that automates interviews and synthesizes data, enabling users to gain insights efficiently and rapidly from participant responses.

UserVoice

UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.

Player XP

Player XP collects and analyzes player feedback and data to help game publishers and studios understand sentiment and improve their products effectively.

Commerce.AI

Commerce.AI automates decision-making in e-commerce by analyzing unstructured customer data to improve experiences and optimize operations using AI.

Edge

Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.

Capturi

Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.

Yogi

Yogi analyzes consumer feedback using AI to provide brands with actionable insights, enhancing product development and consumer engagement.

Tagado

Tagado is an AI-driven platform that analyzes and categorizes customer feedback in real-time to improve customer satisfaction and retention.

Market Force

Market Force app offers customer experience management solutions to enhance brand reputation and optimize growth for businesses across multiple locations.

Talkadot

Talkadot helps professional speakers engage audiences, collect feedback, and generate leads to improve presentations and grow their careers.

XEBO.ai

XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.

Lang.ai EU

Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.

Cloutly

Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.

Featurebase

Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.

DeepTalk

DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.

SurveySparrow

SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.

Decode

Decode is a research platform that enhances team efficiency in consumer research and product development using AI and a global respondent panel.

Lang.ai US

Lang.ai is a no-code platform for customer support teams to automate tasks and build AI models, integrating with Zendesk and Salesforce for easier workflows.

Zeda.io

Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.

AnyRoad

AnyRoad is an experiential marketing platform that helps brands manage events and gain insights to enhance consumer loyalty and business growth.

WorkStep

WorkStep is an employee engagement app that helps HR and Operations reduce turnover and boost productivity using real-time insights and AI analytics.

ViewPoint

ViewPoint app enables real-time feedback collection through interactive surveys to help organizations improve services and analyze user experiences.

InMoment

InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.

Gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

Yabble

Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.

Hear

Hear is a contact center platform that centralizes and analyzes customer feedback from various channels to provide actionable insights for businesses.

LiveAgent

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

Zelta

Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.

SentiSum

SentiSum analyzes customer feedback across various channels to provide insights on sentiment and common issues, aiding businesses in improving customer interactions.

Feedbackly

Feedbackly is a customer feedback software that analyzes user emotions and opinions to help businesses improve their products, services, and customer experience.

Zonka Feedback

Zonka Feedback is a platform for businesses to collect and analyze customer and employee feedback across various channels to enhance experiences and drive growth.

Playvox

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

CustomerSure

CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.

ViaDialog

ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.

Wonderflow

Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.

Requesty

Requesty analyzes customer interactions to provide insights on trends, sentiment, and opportunities, helping businesses improve retention and satisfaction.

Apex

Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.

Unless

Unless is a conversational UI platform that enables businesses to create personalized, AI-driven dialogues with users through easily integrated UI components.