Feedbackly

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Feedbackly is a customer feedback software that analyzes user emotions and opinions to help businesses improve their products, services, and customer experience.

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Feedbackly is the only customer feedback software that measures how a customer's emotions impact business results. This all-in-one feedback tool generates measurable revenue, insight, and covers all steps of the customer journey with multichannel feedback services. Founded in Helsinki, Finland in 2012, Feedbackly now helps customers in over 500 cities around the world on their journey to become global leaders in customer experience. Its intuitive feedback management, analytics, marketing, and sales tools enable you to listen to customers directly, upsell, and improve their experience in real-time. Feedbackly has helped hundreds of businesses worldwide keep their customers happy. It can deliver business results to smile about, too.

Feedbackly is a comprehensive platform designed to help businesses collect and analyze user feedback effectively. It offers a range of tools and features that enable organizations to gather insights from their users across various touchpoints, including in-app and website feedback. By leveraging these insights, businesses can improve their products and services, enhance user satisfaction, and drive growth.

One of Feedbackly's key strengths is its ability to facilitate in-app surveys and feedback collection. This allows businesses to capture user opinions at critical moments, such as after completing a specific task or when encountering a particular feature. The platform also supports the creation of customizable surveys, which can be tailored to meet specific business needs and objectives.

Feedbackly's capabilities extend beyond mere data collection. It provides robust analytics tools that help businesses understand user behavior and sentiment. By integrating feedback with operational insights, organizations can identify areas for improvement and make data-driven decisions to enhance the overall user experience. Additionally, Feedbackly supports a closed-loop feedback process, ensuring that user feedback is acted upon promptly, which can lead to stronger customer relationships and increased loyalty.

Overall, Feedbackly serves as a valuable resource for businesses seeking to optimize their products and services based on user feedback. Its features and capabilities are designed to streamline the feedback collection process, providing actionable insights that can inform strategic decisions and drive business growth.

This description was generated by AI (artificial intelligence). AI can make mistakes. Check important info.

Categories: BusinessExperience Management SoftwareFeedback Analytics Software

Website: feedbackly.com

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