Experience Management - Germany | Top Apps & Software

Hubspot

HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.

Mouseflow

Mouseflow is a behavior analytics tool that enables users to analyze website visitor interactions through session recordings, heatmaps, funnels, and form analytics.

DeepTalk

DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.

UserTesting

UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.

Aha!

Aha! is a product development software suite that helps teams manage product strategies, workflows, and collaboration with various integrated tools.

Userfeel

Userfeel is a usability testing platform that provides video recordings of user interactions with digital products, supporting both moderated and unmoderated tests.

SAP

The SAP app streamlines business operations by integrating functionalities for finance, HR, sales, and supply chain management to enhance efficiency and decision-making.

Userlytics

Userlytics is a user experience research platform for usability testing and user feedback collection via a global participant pool.

Dovetail

Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.

Staffino

Staffino is an experience management platform that helps businesses collect and manage customer and employee feedback to improve satisfaction and engagement.

Canny

Canny is a feedback management tool that helps businesses capture, organize, and analyze user feedback to inform product decisions and prioritize features.

Qualtrics

Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.

Heap

Heap captures user interactions on websites and apps, providing insights for improving conversion, retention, and overall customer experience.

Clinked

Clinked is a cloud-based collaboration tool for secure file sharing, task management, and client communication with customizable portals.

dscout

dscout is a remote research app for collecting user insights through video feedback from participants worldwide, aiding businesses in product and service improvement.

Maze

Maze is a remote user research platform that enables designers and product managers to gather and analyze user insights effectively for product development.

OpenText

OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.

WEVO

WEVO is a UX research platform that provides quick insights to improve website conversion and user experience using AI for testing and feedback analysis.

Emplifi

Emplifi is a unified customer experience platform that integrates marketing, care, and commerce for effective customer engagement across multiple channels.

UserZoom

UserZoom is a usability testing platform that helps teams gather and analyze user feedback for product optimization and design improvements.

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

Experience.com

Experience.com offers AI-powered tools for managing online reputation, reviews, and customer feedback, helping businesses enhance their online presence and engagement.

Lyssna

Lyssna is a remote user research platform that enables companies to conduct tests, surveys, and interviews to understand their audience and improve user experiences.

BirdEye

BirdEye helps businesses manage their online reputation, customer interactions, and social media presence through review management, messaging, and listing tools.

Supahub

Supahub is a free platform for collecting, managing, and prioritizing customer feedback and feature requests in a centralized way.

Totango

Totango is customer success software that helps businesses monitor customer health, engage effectively, and improve retention through analytics and workflow automation.

Outgrow

Outgrow helps businesses create interactive content like quizzes and calculators, facilitating lead engagement and qualification without needing technical skills.

Verint

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

Insocial

Insocial allows users to collect customer feedback via surveys, analyze results on personalized dashboards, and showcase reviews to enhance customer experience and boost sales.

Embrace

Embrace is a mobile observability platform that helps developers monitor, debug, and optimize applications by providing insights into user interactions and app performance.

UserVoice

UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.

Chattermill

Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.

Swell

Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.

Crewhu

Crewhu is a platform for MSPs that tracks customer feedback, employee recognition, and gamification to enhance engagement and productivity.

Forsta

Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.

UXtweak

UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.

featureOS

featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.

Pendo

Pendo is a product experience platform that helps teams understand user behavior, implement in-app guidance, and collect feedback to enhance software experiences.

RateMyService

RateMyService integrates customer satisfaction surveys into email signatures to generate positive reviews and manage feedback internally.

QuestionPro

QuestionPro is an online survey software for creating, distributing, and analyzing surveys, polls, and quizzes, offering various templates and offline data collection.

SurveySparrow

SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.

SurveyStance

SurveyStance enables easy customer feedback collection through a feedback kiosk and email surveys, offering a centralized dashboard for data analysis.

SMG

SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.

Chatter Research

Chatter Research app provides insights in a conversational format to enhance customer and employee engagement and improve experiences.

Frill

Frill is a tool for collecting and organizing customer feedback, creating product roadmaps, and announcing updates in one platform.

Quality Driven Software

Quality Driven Software provides labor service business owners with a customer survey tool to assist in scaling their operations through data collection.

Sogolytics

Sogolytics is a survey platform that enables organizations to create, distribute, and analyze surveys for customer and employee feedback, providing actionable insights.

QueueBee

QueueBee app manages customer journeys by offering solutions for appointment booking, queue management, feedback collection, and support across various industries.

Skeepers

Skeepers helps brands collect, manage, analyze, and publish customer and creator content, including reviews, feedback, influencer campaigns, and user-generated media.

Intouch Insight

Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.

PeopleMetrics

PeopleMetrics provides market research services to enhance customer experience, offering support from study design to analysis and reporting.

HappyOrNot

The HappyOrNot app collects customer feedback through emoji surveys, providing insights to improve customer experience and satisfaction across various touchpoints.

Gainsight CS

Gainsight CS is a customer success platform that helps manage customer relationships by tracking data, assessing sentiment, and facilitating team collaboration.

Playvox

Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.

Alchemer

Alchemer is a survey and feedback platform that allows businesses to collect, analyze, and act on customer and employee feedback efficiently.

Tellwut

Tellwut is a survey app where users share opinions to earn rewards through surveys, polls, and community engagement, available in the USA and Canada.

BugHerd

BugHerd is a visual feedback and bug tracking tool for websites, helping teams collect feedback and manage project tasks efficiently.

XEBO.ai

XEBO.ai is an AI-powered Experience Management app that enhances customer and employee engagement through feedback collection and data analysis.

UseResponse

UseResponse is a customer support platform that integrates feedback, helpdesk, live chat, and knowledgebase tools to improve customer experience and engagement.

Upland Rant & Rave

Upland Rant & Rave is an app for collecting and analyzing customer feedback, helping businesses improve customer experience and service quality.