Customer Service Automation - Top Apps & Software

Chat360

Chat360 is an AI-driven multichannel platform that automates customer interactions across various messaging platforms, enhancing engagement and operational efficiency.

Hallo

Hallo provides customizable AI agents that conduct interviews and assessments (soft/hard skills, language, simulations, role‑plays, cognitive tests) in 60+ languages to automate hiring.

ChatShape

ChatShape enables users to create AI-powered chatbots for websites, enhancing customer support and engagement by providing instant responses to queries.

Chaskiq

Chaskiq is a customer support platform that facilitates messaging for marketing, support, and sales, integrating various communication channels and automation tools.

Sentifyd

Create, train, and deploy interactive AI avatars for websites and apps to handle customer interactions and automate conversations.

Worktual

Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.

TalkHeap

TalkHeap is a platform that enables effective communication and task automation using AI-powered chatbots, customizable for businesses to enhance customer engagement.

Cust

Cust is an AI-powered customer success platform that helps teams engage and support smaller customers through personalized success plans.

NewOaks AI

NewOaks AI is a chatbot platform that allows SMBs to handle customer queries and appointment scheduling via SMS, enhancing communication and lead management.

Richpanel

Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.

Laiye

Laiye is a platform that integrates tools for digital tasks, such as automation and AI, to optimize business processes and improve efficiency.

Chatarmin

Chatarmin is a WhatsApp CRM for eCommerce, enabling automated customer interactions and campaign management with integrations for Shopify, Klaviyo, and others.

VerlyAI

Automates customer support across website chat, voice calls and WhatsApp using AI agents to handle conversations, route to human agents when needed, and provide conversation history and insights.

Smax.Ai

Smax.Ai automates customer conversations across messaging channels, providing live chat, AI chatbots, workflow automation, remarketing, and ad optimization to manage leads and sales.

eSelf

eSelf is a no-code platform for creating customizable AI avatars that automate tasks, facilitate communication, and provide support across various applications.

Tunk.AI

Build powerful AI voice agents from simple prompts. Design, deploy, and automate real conversations without coding.

Chatmasters

Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.

FastBots

FastBots is an AI chatbot platform that provides 24/7 customer support, learns from interactions, and offers analytics for businesses to improve customer engagement.

Optiwe

Optiwe is a multi-channel CRM platform that automates customer service and sales on WhatsApp and Instagram using AI-driven chatbots and analytics tools.

Swiftsell

Swiftsell is a no-code app that automates lead conversations and customer support for brands, enhancing sales and marketing interactions across multiple channels.

QuickReply.ai

QuickReply.ai is a WhatsApp commerce tool that automates customer interactions for online stores, managing sales, marketing, and support efficiently.

konversable

Konversable is a chat solution that enables businesses to manage customer interactions via chatbots, providing live chat support and lead generation automation.

Rep AI

Rep AI is an AI chatbot for Shopify that enhances eCommerce shopping by guiding customers, answering inquiries, and recommending products.

intoCHAT

intoCHAT creates and deploys AI chatbots for businesses and individuals, integrates with MLS, CRMs and APIs, provides live data updates, lead management, appointment scheduling, and 24/7 customer support.

SigmaMind AI

Build, deploy and manage no-code conversational AI agents for chat, email, and voice that integrate with existing systems to automate support, routing, refunds, and lead qualification.

Monobot

Monobot creates, configures and deploys AI chat/voice/phone agents to automate customer interactions, scheduling, bookings, consultations and manage Telegram channels and messages.

Intervo

Intervo is an open-source platform for creating customizable AI agents for voice and chat, enabling efficient customer support and lead qualification.

interface.ai

interface.ai provides AI solutions for community banks and credit unions, enabling automated assistance across various channels to enhance customer service and compliance.

Ada

Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.

Guest Guru

Guest Guru automates messaging and service requests for short-term rentals, enhancing guest interactions and providing insights for improved hospitality services.

Wizbot

Wizbot is a chatbot app that automates customer support, providing AI-driven assistance for user interactions and efficient task management.

Your eCom Agent

Your eCom Agent automates and streamlines tasks for Amazon sellers, enhancing operations and customer engagement using AI-driven features.

Yugasa Bot

Yugasa Bot is a SaaS platform that automates hospital front desk tasks using AI chatbots, supporting 100+ languages and integrating with various communication channels.

Avoca

Avoca is an AI platform that streamlines communication, scheduling, and customer service for HVAC, plumbing, and electrical businesses through automation and integration with CRM systems.

Hyro

Hyro is a conversational AI platform that automates and streamlines communications for enterprises, improving customer service and operational efficiency.

RoboWork.ai

No-code platform to create and orchestrate AI agents and workflows for automation, offering AI search, automated ticketing, and integrations to streamline business tasks.

Clepher

Build and manage AI chatbots for Facebook and Instagram using a drag-and-drop builder; automate customer messages, qualify leads, filter spam, and integrate with OpenAI for improved conversations.

Chyo

Chyo is a customer service platform that uses AI chat to provide 24/7 answers, automate tasks, access knowledge bases, call functions, and integrate via APIs.

ChatSale

ChatSale is a web app chatbot that engages website visitors 24/7, captures qualified leads and bookings, manages multi-channel chats and automation, and provides interaction analytics.

Calldock

Calldock is an AI platform that enables businesses to communicate with website visitors via voice agents, automating customer support and engagement.

Нейросеть Эра

Era is a digital assistant for sellers that automates responses to reviews on marketplaces like Ozon and WB to help increase sales.

Todook

Todook is an AI chatbot builder for WhatsApp and Messenger that automates customer support and marketing, enabling engagement across various digital channels.

Dopamine.chat

Dopamine.chat lets users create, deploy, and manage custom AI agents to automate tasks, handle customer interactions, and integrate with systems via APIs.

Preny

Preny is an AI chatbot that replies within 15 seconds to engage multi-platform customers, provide product consultations, collect customer information, and support purchase decisions.

Speaq.ai

AI voice agent platform that automates inbound/outbound calls, qualifies leads, books appointments, integrates with CRMs, provides 24/7 outreach, and escalates complex issues to human agents.

Zingly.ai

Zingly.ai uses AI to optimize customer service operations, improving efficiency and satisfaction by streamlining communication between businesses and customers.

Robylon AI

Robylon is an AI customer support platform that automates 80% of queries across multiple channels, improving response times and reducing costs.

ChatArm

ChatArm is an AI-powered chatbot app that automates customer interactions, supports 24/7 service, manages leads, and streamlines business processes.

Rezo.ai

Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.

Bright Pattern

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

Outvio

Outvio simplifies post-sales processes for eCommerce by automating fulfillment, returns, and customer support while providing tools for tracking and analytics.

Twine

Twine is an AI text message receptionist for small businesses, helping to engage customers via text and book services based on their needs.

Velaro

Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.

Kenyt

Kenyt is an AI-powered platform that enhances customer engagement through chatbots and voicebots, streamlining interactions and automating support for businesses.

Xenioo

Xenioo is a chatbot platform allowing users to create bots for multiple channels, featuring NLP capabilities, live chat, and support for five languages.

Mimin

An AI platform for businesses to manage customer chats and calls across channels, automate replies and tasks, and handle support, sales, and transactions in one workspace.

DealerAI

DealerAI automates dealership tasks—sales, service, parts, finance—using AI agents to handle 24/7 customer conversations, lead follow-ups, inventory matching, and CRM/booking integration.

Delight.ai

Delight.ai is an AI agent platform that automates customer support and sales conversations, escalates complex inquiries to humans, and sends proactive business messages across channels.

Angel CX

Omnichannel AI platform that creates and manages conversational assistants to handle customer inquiries across web, mobile, voice and social, with human escalation and analytics.

Bot Bán Hàng

Bot Bán Hàng is a free chat automation tool that manages messaging channels, sends automated replies, collects customer data, and automates sales and customer support interactions.