Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.
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Thirdlane
thirdlane.com
Thirdlane Connect is a communication app for teams, offering chat, voice, video calls, screen sharing, and CRM integration on various devices.
Distrobird
distrobird.com
Distrobird is a sales automation platform for HubSpot users, integrating tools for email, SMS, calling, and lead management to streamline sales processes.
Ringflow
ringflow.com
Ringflow is a cloud-based contact center platform that integrates multiple communication channels for efficient customer support and personalized interactions.
CloudCall
cloudcall.com
CloudCall is a cloud-based communication platform that integrates with CRM systems to manage calls and data for sales and recruitment teams efficiently.
Curious Thing
curiousthing.io
Curious Thing provides voice AI assistants for businesses to automate customer calls and engagement across various services and industries, enhancing efficiency and experience.
NUACOM
nuacom.com
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
HiperMe!
hiperme.io
HiperMe! is a unified communications platform that centralizes calls, texts, emails, and chats into one interface for efficient management and collaboration.
Contivio
contivio.com
Contivio is an omnichannel cloud contact center app that integrates with CRMs to manage customer communications through phone, email, chat, and more.
Call Center Studio
callcenterstudio.com
Call Center Studio is a cloud-based software that streamlines customer service through omnichannel communication, real-time analytics, and efficient call management.
WIZ.AI
wiz.ai
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
BoldDesk
bolddesk.com
BoldDesk is a cloud-based help desk software that streamlines customer support by managing tickets, automating tasks, and facilitating communication across multiple channels.
ITC Cloud
itccloud.com
ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.
PhoneIQ
phoneiq.co
PhoneIQ is a cloud-based contact center solution integrated with Salesforce, enhancing communication and sales processes for businesses.
virtualQ
virtualq.io
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
Enthu.ai
enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Omind
omind.ai
Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
HelpTree
sutherlandglobal.com
HelpTree is a knowledge management app that uses a decision tree to guide users in troubleshooting, providing AI-assisted answers and organized support resources.
Netcall
netcall.com
Netcall is a platform that automates processes and improves customer engagement through AI, contact center management, and document processing solutions.
StringeeX
stringeex.com
StringeeX is a Call Center app that allows users to make and receive calls via the company's hotline, record call history, and manage a searchable contact list.
uContact
net2phone.com
uContact is a cloud-based contact center solution for managing voice and text interactions across multiple channels, enhancing customer service and agent productivity.
Gradwell Wave
gradwell.com
Gradwell Wave is a softphone app for businesses that allows voice calls over 3G, 4G, and WiFi, with features like HD audio, call waiting, and easy integration with contacts.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Evolve IP
evolveip.net
Evolve IP is a cloud-based platform that integrates communication and productivity tools for remote work, offering services like voice, collaboration, and virtual desktops.
CallTower
calltower.com
CallTower provides cloud-based unified communications, contact center, and collaboration solutions to enhance business communication and customer interactions.
Readymode
readymode.com
Readymode is a hybrid-cloud call center software that connects agents with leads, featuring tools for dialing, CRM integration, and performance analytics.
Puzzel
puzzel.com
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
MSG91
msg91.com
MSG91 is a cloud communication platform providing SMS, email, voice, and authentication APIs for businesses to enhance customer engagement and automate messaging.
Assembled
assembled.com
Assembled is a workforce management platform that streamlines staffing, scheduling, and reporting for customer support teams while integrating with popular tools like Google Calendar and Slack.
Recordia
recordia.net
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Cention
cention.com
Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.
Voxjar
voxjar.com
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
Operata
operata.com
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Spoke Phone
spokephone.com
Spoke Phone is a mobile-friendly business phone system that enhances call management and customer interactions with AI tools and integration capabilities.
Mindful
getmindful.com
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
Bright Pattern
brightpattern.com
Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.
menetalk
menetalk.com
Menetalk is a cloud-based business phone system that enables teams to make calls quickly and communicate from any location.
Channels
channels.app
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
ISI Analytics
isianalytics.com
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
Yeastar
yeastar.com
Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.
Instadesk
instadesk.com
Instadesk offers a range of conversational AI products, including outbound calling, customer service, digital human employees, quality control, and assistant services.
ipSCAPE
ipscape.com
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Observe.AI
observe.ai
Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.
TeleCMI
telecmi.com
TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.
Sinch
sinch.com
Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.
DialShree
webrtc.elisiontec.com
DialShree is a call center solution that integrates multiple communication channels, facilitating efficient customer service management across various industries.
wolkvox
wolkvox.com
Wolkvox is a cloud-based contact center and CRM solution that streamlines customer interactions and enhances call center performance with analytics and predictive tools.
GreenAds Global
greenadsglobal.com
GreenAds Global provides an enterprise messaging platform that includes bulk SMS, WhatsApp API, RCS messaging, and cloud telephony solutions for effective business communication.
Odigo
odigo.com
Odigo is a contact center platform that enhances brand-customer interactions through multi-channel communication and AI-driven solutions for improved service and efficiency.
Quvu
quvu.co.uk
Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.
Bevatel
bevatel.com
Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.
Docsie
docsie.io
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
Hoiio
hoiio.com
The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.
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