Page 17 - Top Sprinklr Alternatives

Hopscotch

hopscotch.social

Hopscotch provides self-service social media management services to users. Hopscotch offers clients the easiest way to manage their social media presence across social media networks. Users are able to manage multiple Twitter, Facebook, LinkedIn, WordPress, Instagram, YouTube, and Pinterest network accounts. They can easily switch between their social media accounts to compare statistics, manage posts, and automate many repetitive operations. The key factors at the core of our social media management platform include: * Time-saving * Easy to use * Affordable * Fast Hopscotch is currently in public beta. If you are interested in gaining instant access to our platform, simply sign up to start with our free forever plan.

Sked Social

skedsocial.com

Sked Social is your #1 Instagram-first social media scheduler. Create, source, share and cross-post your best Instagram content to Facebook, Twitter, TikTok, LinkedIn, YouTube and more in just a few clicks. * Visually plan your content weeks in advance - without limits. * Invite unlimited users to collaborate - for free! * Auto-post to Instagram and the rest of your channels. * Answer DMs, comments and tagged posts from the Inbox. * Turn Instagram followers into customers with a custom bio link. * Improve your social marketing results and prove your impact with detailed insights and reports.

Shopper Approved

shopperapproved.com

Since 2010, Shopper Approved has helped over 25,000 online businesses collect up to 10x more ratings and reviews than any other review platform online. We're also a two-time award-winning Inc. 500 company, an official Google Review Partner, and we have an A+ BBB rating. The thing that really sets Shopper Approved apart is our unique ability to help our clients to collect up to 10x more reviews than their competitors, and then display those reviews in as many strategic locations as possible, which drives more visibility, credibility, traffic, and conversions. Unlike other review platforms, we take a holistic, highly strategic approach to reviews and other forms of User-Generated Content (like Q&A), which, when search-optimized, gives our clients to ability to drive up to 4x more traffic to their website, and up to 9x higher conversion rates on individual product pages. We also offer a Double Your Reviews Guarantee - the first of its kind in the industry. Bottom line, if you just want reviews in order to check a box, then it doesn't really matter which review platform you use. But if you want to get more traffic and conversions, and become a leader in your industry, you want Shopper Approved. We have the reputation and the results that you need to take your company to the next level. If you want to see if we're a good fit, sign up for a free demo. There's no pressure and no obligation.

LiveAgent

liveagent.com

LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.

Roster

getroster.com

Everyone has influence, and the best brands use Roster to harness it. With Roster, companies convert passionate customers into brand ambassadors that drive awareness on social media, boost marketing initiatives like reviews, and drive revenue. Roster's comprehensive toolset helps companies: (1) Recruit, Engage, and Reward a Community (2) Amplify Brand Awareness (3) Leverage User Generated Content (4) Drive Word of Mouth Revenue

Twig

twig.so

Twig is an AI-powered tool designed to help users quickly and easily find the answers they need from technical documentation without having to spend hours sifting through endless pages of documents. The tool works by semantically analyzing documentation, knowledge bases, past support tickets, and other data sources to provide accurate responses to customers' complex questions. This significantly reduces the costs of customer support by up to 30%. Twig's AI models are trained on publicly available data, allowing it to find and recommend relevant responses to user questions with confidence. The recommended responses include citations that increase the trustworthiness of the response by showing users where to find additional information. Twig also helps support agents become more productive by automating tedious tasks and providing powerful tools that replace busy work with human empathy. It enables agents to improve the quality of customer engagement by bringing higher minimum standards on response quality and helping them notice potential risks in responses. Twig can integrate with most popular documentation and knowledge base products, and it sanitizes data, removing any personally identifiable information (PII) to ensure privacy protection. Twig is an AI tool designed to significantly enhance the customer experience by providing accurate, relevant, and speedy responses to technical questions.

MaestroQA

maestroqa.com

Farewell, Random QA Hello, Targeted QA. Turn insights into action and drive real business outcomes with MaestroQA—your end-to-end QA management platform. MaestroQA makes omnichannel quality assurance software for modern support teams. Etsy, Mailchimp, Peloton, Credit Karma, and more use MaestroQA to improve agent performance, optimize CX processes, unlock business-level insights, and enable amazing customer experiences - all while improving the metrics that matter like retention, revenue, and CSAT. They built MaestroQA so that CX leadership, and QA experts can better understand CX across agents, support processes, and cross-functional operations - and take action when needed. You’ll get customizable scorecards, grading automations, screen capture, and robust reporting, all in a SOC 2 Type 2 certified and HIPAA-compliant platform. Additionally, MaestroQA integrates with other tools you use with your team, including your helpdesk (like Zendesk, Salesforce ServiceCloud, Kustomer, and more), your phone system (like Aircall and Talkdesk), your knowledge management platform (like Guru and Lessonly), and more - bringing all of your support management tools into one place. Teams that use MaestroQA get results: - Classpass used QA data to eliminate a cumbersome chat process - saving agents 6,250 days of work time - monday.com reduced AHT by 30% - MeUndies regularly achieves 99% CSAT - Harry’s saw a 50% increase in grading efficiency - Pipedrive saw a 10x increase in tickets graded

Symbl.ai

symbl.ai

Symbl.ai is a conversation intelligence platform that offers developers real-time transcription and insights of unstructured conversation data using advanced deep learning models. The tool provides solutions to various industries such as revenue intelligence, events and webinars, remote collaboration, contact center, and recruiting intelligence. Symbl.ai’s features support custom trackers, summarization, topic modeling, transcription, conversation analytics, and pre-built UI and components for voice, audio, and text data. With its APIs technology, Symbl.ai allows real-time and asynchronous speech recognition for unstructured human conversations, enabling the tool to add intelligence with a single API call. Additionally, the platform provides keyword, phrase, and intent detection in real-time, both in less than 400 milliseconds and via batch/asynchronous requests. Symbl.ai includes speech-to-text integration, allowing the most accurate and asynchronous speech recognition API that is built for human conversations. The tool's conversation analytics generate various metrics to enhance user or agent conversation analytics such as talk-to-listen ratios, words per minute, talk time, and topic-based sentiments. Symbl.ai also supports processing conversations and extracting insights across various conversation channels such as video or audio files, telephony, and streaming. Moreover, Symbl.ai prioritizes customer support, providing flexible plans with no usage commitments and scalable growth options.

Laxis

laxis.com

Aimed at optimizing customer conversations, Laxis is an AI Meeting Assistant tailored to help revenue teams capture key insights from their interactions and perform better in various commercial capacities. The tool uses an AI system to record, transcribe, and offer a precise distillation of salient points discussed during customer meetings, ensuring that no critical detail is left out. The tool is beneficial to various professionals including sales, marketing, business development, project managers, and product & UX designers, as it helps in different areas such as market research, tracking portfolio notes, capturing customer requirements and activity, among others.Another significant feature of Laxis is its capability for integration across various platforms including video conferencing and Customer Relationship Management (CRM) systems where upon it automatically inputs customer actions and activities. It can auto-generate meeting summaries and follow-up emails and enable the users to save customer requirements, action items, and meeting summaries in your CRM in one-click. Users can also extract relevant insights from individual or sets of meetings. With an inclusion of language preferences, Laxis supports multilingual interactions guaranteeing accurate real-time transcription of meetings and detailed record-keeping of multilingual interactions. It further allows users to repurpose audio content like podcasts, webinars and meetings with just a click.

Jiminny

jiminny.com

Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high performing revenue generating teams.

Smile.io

smile.io

Smile.io is the world’s largest loyalty platform, providing easy-to-use reward programs that help scaling ecommerce brands transform one-time sales into repeat, loyal customers. Over 100,000 brands use Smile points, referral, and VIP programs to maximize their acquisition efforts and turn transactional purchases into passionate brand advocates that can’t help but come back again and again. You can launch a beautiful and customizable rewards program in just a few clicks. Additionally, Smile.io allows you to reward customers for a variety of actions, including social media sharing, product reviews, and more. There are also a growing number of Smile Apps including MailChimp and Klaviyo. These apps allow you to connect your program to tools you already use. Smile.io is available on these app stores: Shopify, Shopify Plus, BigCommerce, and Wix. Looking for full control? Access our API with Smile Plus to start rewarding your customers in unique ways.

FirstPromoter

firstpromoter.com

Affiliate and referral tracking for SaaS. Launch your own affiliate and referral program in minutes. Quick integration with Stripe, Paddle, Recurly, Braintree, Chargebee or with our API.

Woopra

woopra.com

Woopra is a Customer Journey Analytics solution that is redefining how companies understand, analyze, engage and retain their customers. The platform is designed to fuel optimization and growth throughout the entire customer lifecycle. Leveraging individual-level data to aggregate analytics reports for full lifecycle insights that bridge departmental gaps. Woopra’s proprietary tracking technology tracks usage across your website, product and mobile applications. In addition, the platform offers 51+ one-click integrations with partners such as Salesforce, Marketo, Intercom and Segment to seamlessly unify disparate data points across tools and teams. As data flows into Woopra, People Profiles reveal a full behavioral history for each user, from their first touch to conversion and beyond. Making every engagement an opportunity to create more personalized experiences and support. Advanced analytics features include non-linear Customer Journeys, Trends and Retention reports powered by consolidated data. Translating numbers into people and opening entirely new views of the who, the what and the how in your data. Finally, Woopra's Triggers empower teams to take real-time action on their data. Automatically personalize page content, trigger a chat message, enrolls segments drip campaigns, update a lead status or customize a promotion with zero latency. Combined with powerful behavioral and demographic data, companies are able to deliver personalized experiences through the right channel, at the right time. With more than 200,000 users and 1,000 innovative customers across the world, Woopra provides the first unified analytics solution that is used by SaaS, eCommerce and On-Demand services for understanding, engaging and connecting with customers through data.

GrowSurf

growsurf.com

Grow your business overnight, every night. GrowSurf is referral software for tech startups. Our customers see 300-1000% ROI + 9-40% monthly growth.

Sociallymap

sociallymap.com

Managing your content has never been so easy. The right content in the right place at the right time. Social Networks, Blog, Newsletter, Collaborators… Enjoy the taste of automation.

Talkable

talkable.com

Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral marketing and loyalty marketing needs, brands are able to create seamless user experiences designed to increase brand engagement and build brand affinity. For both referral and loyalty solutions, Talkable offers comprehensive segmentation capabilities, a built-in A/B testing suite, and best-in-class fraud prevention intelligence. Talkable is more than just a technology solution, we’re also your partner. As such, every client has a dedicated team of experts who will strategize, envision, create, deploy, optimize all of your campaigns. The customer success team will act as an extension of your marketing team designing referral and loyalty programs that exceed your expectations. Talkable is best suited for brands with $4M+ in annual revenue. Its enterprise clients on average see a 52X ROI from their referral programs. Talkable’s Marketing Solutions are used to: * Identify, target, and reward your most valuable customers through in-depth data analysis. * Acquire and retain your highest-value clients at a low cost * Drive more sales and increase revenue Talkable was founded in 2009 and pioneered the ability to digitally track the virality of word-of-mouth marketing which ultimately sparked the creation of Referral Marketing. Today, Talkable develops and implements long-term growth strategies targeting new customer acquisition, increased retention, higher LTV, all at a significantly lower CPA than other marketing channels.

Dataminr

dataminr.com

Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Dataminr's leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Dataminr's real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold.

SAAS First

saasfirst.com

SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that allows it to understand and respond to customer inquiries in real-time, 24/7. With seamless integration into your existing help center and easy customization, SAAS First ensures a consistent brand experience while reducing response times and improving customer satisfaction.

Socinator

socinator.com

Instagram, Facebook, Twitter, Quora, LinkedIn, YouTube, Pinterest, Reddit, Tumblr Automation : Social Media definitely has the power to reach millions of people all around the globe. Being a Social Media Marketer, Don’t you wish you had a few extra hours in your day? We definitely know the answer is YES. You might be among the many marketers in the world, who STRUGGLE to get all their social media tasks done EVERYDAY and get TIRED performing REPETITIVE tasks. We all have to juggle with so many things on daily basis, not able to spend time with family and friends and specially our job is not 9-5 anymore with the ever growing tasks list, the list which keeps getting longer and longer and rising our STRESS level. We all looking for a way to have a bigger IMPACT on social media and specially in LESS time. LUCKILY Socinator enables us to do this.

Tagembed

tagembed.com

Tagembed is a social media aggregator that collects and displays engaging user-generated content from any social media network such as Instagram, Facebook, Twitter, Youtube, Tiktok, Google Reviews, Airbnb, and 21+ Networks. The curated content is then embedded through widgets as a customized social wall on your website.

Followerwonk

followerwonk.com

Search Twitter bios to connect with anyone. Compare Twitter accounts to find overlaps and target new influencers.

FollowersAnalysis

followersanalysis.com

FollowersAnalysis is a Twitter analytics tool which fetches tweets, followers and following data of any public Twitter account, analyse that data and provide very intuitive analytics.

Awesome Social

awesomesuite.com

Awesome Social is an AI-powered social media management tool for growing brands and agencies. Awesome Social assists you in scheduling, planning, engaging and analyzing your brand's online presence on multiple social platforms from beginning to end. Expand your social media audience now by curating rich, high-quality content powered by AI.

Postcron

postcron.com

Postcron is the most powerful tool to publish and schedule posts on Facebook, Twitter, Linkedin and Pinterest at the same time. Ideal for Community Managers, Marketers, and entrepreneurs. Save time! Manage all your social networking accounts from one place.

SocialDog

social-dog.net

SocialDog is an all-In-one Twitter marketing service allowing businesses and individuals to manage their Twitter accounts smartly and efficiently. Features such as account operation management, follower management, engagement analytics and auto-tweet scheduling to help you to optimize your activity and grow your social media presence. SocialDog is Awarded "IT Review Grid Award Leader" for 7 consecutive years and recognized as a smart and efficient Twitter management tool with over 1 million users around the world.

Referral Factory

referral-factory.com

Plug-and-play software to build and track your own referral program or affiliate program. Voted #1 by marketers across the globe. The only referral software officially certified by HubSpot. Build your program in days not weeks, using Referral Factory's drag-and-drop campaign builder. Referral Factory offers advanced white label customisation without writing a line of code! Create referral programs, affiliate programs, ambassador programs, refer to win competitions, and more! * Access to 100+ editable referral program templates, designed by marketing experts. * Integrates with HubSpot, Stripe, Salesforce, Pipedrive, Intercom, Zoho, Zapier and more. * Referral Factory also offers webhook functionality, an advanced API, and multiple Zapier triggers to help you get your new referrals straight into the workflows you already use. * Widgets, pop-ups, embeds and pages to promote your referral program. * Access to 200+ referral rewards and incentives. Vouchers, digital cash cards, donations, issue your own, reward through zapier, and much more. * Advanced referral analytics so you can track the ROI of your referral program in real time. * Fully GDPR compliant. With the option to host your own data for an additional charge, this feature is particularly popular with enterprise companies that want to avoid going through compliance to allow another vendor to host their customer data. Prices range from $95 to $1400 per month, so there is a plan for all types of businesses. All plans have access to 24/7 support on chat and video. FREE onboarding on all plans, meaning Referral Factory's support team will help you build your referral program, promote it, and integrate it with the business tools you already use. Referral Factory has been listed as the #1 Referral Software to use, both by Influencer Marketing Hub and Growth Marketing Pro. Over 300 000 referrals generated for our customers in 2023!

GetSocial

getsocial.io

GetSocial is a content analytics platform that helps marketers measure, promote and amplify their best content. GetSocial works with over 150.000 websites around the world and have stellar customers such as Adobe, Sky, and WWF. GetSocial developed the Four A's of Social Framework <> ACTIVATE * GetSocial tracks 100% of your website's social activity. * GetSocial uncover Dark Social & Private Messaging Traffic. ✭ ANALYZE * GetSocial analyzes every social interaction on your site * GetSocial scores each of your content stories for virality * GetSocial detects your most viral content <> AUTOMATE * GetSocial provides you with automated viral content alerts * GetSocial helps you publish the right story, at the right channel, at the right moment to maximize reach <> ATTRIBUTE * GetSocial gives you insights-based feedback to help you promote your best content

Blip

blip.ai

Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations.

LoudCrowd

loudcrowd.com

LoudCrowd is the first and best offering that HELPS BRANDS better monetize their creators with Influencer Storefronts, on the BRAND'S TERMS. LoudCrowd delivers the top brands in e-Commerce (Gymshark, boohoo, etc.) a creator commerce solution to actually compete with explosive 3rd party players like TikTok Shop, Amazon Influencer Storefronts, and more. LoudCrowd's customers not only win back vital revenue from 3rd party players, but also see dramatically increased creator-affiliate conversion rates (CVR) and average order values (AOV), and significantly cheaper customer acquisition (CPA) costs. LoudCrowd's Influencer Storefronts work by allowing a brand to give any creator a white-labeled, personalized page. Creators can DIY product bundles, integrate content from Instagram and TikTok, and earn commissions on sales they drive. The personalized landing pages are created automatically, without any of a brand's development resources. LoudCrowd's Influencer Storefronts represents a future for creator-affiliate marketing that works in brand's favor.

Referrizer

referrizer.com

The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost results even more. Signup for FREE (No credit card required).