Top Shopl Alternatives

Salesforce

Salesforce

salesforce.com

Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.

Freshdesk

Freshdesk

freshdesk.com

Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.

Verizon

Verizon

verizon.com

The Verizon app allows users to manage their accounts, pay bills, switch plans, monitor data, shop for devices, and access support and entertainment services.

Webex

Webex

webex.com

Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.

RingCentral

RingCentral

ringcentral.com

RingCentral is an omnichannel customer engagement app with voice, digital channels, AI options, and integrated workforce management and analytics.

JustCall

JustCall

justcall.io

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

ServiceNow

ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that streamlines service management across various industries, enhancing workflows in IT, customer service, and HR.

Five9

Five9

five9.com

Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.

Vonage

Vonage

vonage.com

The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.

8x8 Work

8x8 Work

8x8.com

8x8 Work is a cloud-based collaboration app that combines voice, video, and messaging for seamless business communication across devices.

Talkdesk

Talkdesk

talkdesk.com

Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.

Cloudtalk

Cloudtalk

cloudtalk.com

CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.

Sprinklr

Sprinklr

sprinklr.com

Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.

TCN

TCN

tcn.com

TCN is a cloud-based call center software that integrates various tools to enhance productivity and support consumer-agent interactions.

Squaretalk

Squaretalk

squaretalk.com

Squaretalk is a business communication platform that provides call management, CRM integration, and multi-channel messaging to enhance customer interactions.

OpenText

OpenText

opentext.com

OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.

NICE inContact

NICE inContact

incontact.com

NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.

Genesys Cloud

Genesys Cloud

genesys.com

Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.

Verint

Verint

verint.com

Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.

DCDial

DCDial

dcdial.com

DCDial is a cloud-based contact center app that enables businesses to communicate with customers through text and voice, automating various business processes.

Fuze

Fuze

fuze.com

Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.

Dixa

Dixa

dixa.com

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Quvu

Quvu

quvu.co.uk

Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.

Arbeit

Arbeit

arbeitsoftware.com

Arbeit is a VoIP solution designed for business and debt collection agencies, offering cloud-based dialers for efficient communication with clients and team members.

ITC Cloud

ITC Cloud

itccloud.com

ITC Cloud enables organizations to collaborate and communicate effectively from any device, featuring VoIP services and a dedicated call center platform for customer support.

CallFinder

CallFinder

mycallfinder.com

CallFinder is a cloud-based speech analytics tool that automates quality monitoring and evaluates agent performance for small and medium businesses across various industries.

Callision

Callision

callision.com

Callision is a free cloud-based business phone system offering VoIP capabilities, contact center features, analytics, and integration across communication channels.

PCIPal

PCIPal

pcipal.com

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

Alvaria

Alvaria

alvaria.com

Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.

Intermedia

Intermedia

intermedia.com

Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.

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