Bright Pattern
Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.
QueueMetrics
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Zupport AI
Zupport AI offers live chat support for SaaS companies, automating responses, analyzing interactions, and escalating issues to enhance customer service efficiency.
PCIPal
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
isorobot
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
Mayday
Mayday is a knowledge management app that centralizes and distributes company knowledge to improve customer service efficiency and satisfaction.
Parlance
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
FoneBox
FoneBox is an app that integrates various communication channels, automates processes with AI, and enhances customer support and insights within business operations.
CommandLInk
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
BotsCrew
BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.
Ada
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
Futr
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
WalkMe EU
WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.
Loris
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Userlane
Userlane is a digital adoption platform that provides interactive guides and support to enhance software usage and improve employee productivity.
Synthetix
Synthetix is a decentralized protocol on Ethereum for creating synthetic assets, enabling trading without owning the underlying assets and enhancing liquidity for DeFi applications.
Lang.ai EU
Lang.ai is a no-code platform that allows customer support teams to automate tasks and manage AI models, integrating with Zendesk and Salesforce.
Voyc
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
Tenfold
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
Cordless
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Usetiful
Usetiful is a Digital Adoption Platform that helps with user onboarding and feature adoption through product tours and contextual help, requiring no coding.
Courier
Courier is a developer tool for integrating multi-channel product notifications into apps with features for automation, template management, and customizable notifications.
injixo
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
Chat Board
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
Contivio
Contivio is an omnichannel cloud contact center app that integrates with CRMs to manage customer communications through phone, email, chat, and more.
Hippo
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
Locobuzz
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
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