Page 13 - Top NICE inContact Alternatives

Alendei

Alendei

alendei.com

Alendei is an AI-driven platform for customer engagement, allowing businesses to manage communications across social channels and automate support via chatbots.

AuditCall

AuditCall

auditcall.com

AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.

Abstrakt

Abstrakt

abstrakt.ai

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

Desku

Desku

desku.io

Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.

Call Criteria

Call Criteria

callcriteria.com

Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.

Yactraq

Yactraq

yactraq.com

Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.

injixo

injixo

injixo.com

injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.

Calabrio

Calabrio

calabrio.com

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

Pulsedesk

Pulsedesk

pulsedesk.com

Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.

next4biz

next4biz

next4biz.com

next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.

Courtesy Connection

Courtesy Connection

courtesyconnection.com

Courtesy Connection is a user-friendly answering service software for property management, offering call routing, voicemail transcription, and customizable features.

calldesk

calldesk

calldesk.ai

Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.

Aheeva

Aheeva

aheeva.com

Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.

SynXis Voice Agent

SynXis Voice Agent

sabrehospitality.com

SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.

IVR GURU

IVR GURU

ivrguru.com

IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.

ChatForm

ChatForm

chatform.com

ChatForm is an AI-powered customer support platform for the gaming market, enhancing engagement through customizable interactive chat forms for efficient support.

CommBox

CommBox

commbox.io

CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.

PushEngage

PushEngage

pushengage.com

PushEngage is a web push notification platform that helps businesses engage customers through targeted notifications across devices, with features like segmentation and analytics.

Engagespot

Engagespot

engagespot.co

Engagespot is a unified platform that allows developers to integrate and manage multi-channel notifications via a single API.

Upaknee

Upaknee

upaknee.com

Upaknee is a platform for managing email and SMS communications, providing tools for newsletters, campaigns, forms, and notifications to enhance client engagement.

Infinity Portal

Infinity Portal

infinity.co

Infinity Portal offers call intelligence for tracking customer journeys, analyzing call performance, and optimizing marketing strategies to improve conversions and reduce costs.

Vizury

Vizury

vizury.com

Vizury is a martech app that helps brands improve customer engagement and retention through data-driven insights and strategies for digital marketing.

giosg

giosg

giosg.com

Giosg is a platform that uses live chat, chatbots, and AI to enhance customer engagement and streamline sales processes for businesses across various industries.

Pega

Pega

pega.com

Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.

Snapforce CRM

Snapforce CRM

snapforce.com

Snapforce CRM is a customer relationship management tool for small and mid-sized businesses, featuring telephony, analytics, and integration capabilities.

echowin

echowin

echo.win

Echowin is an AI platform that manages customer calls, offering 24/7 call handling and automation of workflows to improve business efficiency and customer interactions.

Gryphon.ai

Gryphon.ai

gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

Worktual

Worktual

worktual.co.uk

Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.

Oki-Toki

Oki-Toki

oki-toki.cloud

Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.

Fyno

Fyno

fyno.io

Fyno is a communication platform that consolidates customer interactions across channels, allowing minimal-code management and integration with various tools.

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