Page 13 - Top NICE inContact Alternatives

Chat Board

Chat Board

chatboardapp.com

Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.

Distrobird

Distrobird

distrobird.com

Distrobird is a sales automation platform for HubSpot users, integrating tools for email, SMS, calling, and lead management to streamline sales processes.

injixo

injixo

injixo.com

injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.

SynXis Voice Agent

SynXis Voice Agent

sabrehospitality.com

SynXis Voice Agent is a hotel call center solution that improves voice reservations by providing real-time data for efficient customer interactions and reservation management.

LabiDesk

LabiDesk

labidesk.com

LabiDesk is a Helpcenter software that manages customer support through a knowledge base, shared inbox, chat, and customizable tools for efficient communication.

Ytel

Ytel

ytel.com

Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.

Alphachat

Alphachat

alphachat.ai

AlphaChat is a Conversational AI platform that allows users to create intelligent virtual assistants for automating customer support.

AuditCall

AuditCall

auditcall.com

AuditCall offers call analytics, tracking, and management solutions, helping businesses optimize marketing and improve customer communication.

Infinity Hub

Infinity Hub

infinity.co

Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.

Froged

Froged

froged.com

Froged is a customer engagement platform that provides tools for messaging, knowledge sharing, and automation to help businesses enhance customer relationships.

Aheeva

Aheeva

aheeva.com

Aheeva is a contact center management software that offers call distribution, monitoring, and reporting features accessible via the internet.

Zowie

Zowie

getzowie.com

Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.

Abstrakt

Abstrakt

abstrakt.ai

Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.

Deskpro

Deskpro

deskpro.com

Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.

DialLink

DialLink

diallink.com

DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.

Quvu

Quvu

quvu.co.uk

Quvu is a cloud-based contact center management tool that enables analysis of statistics, queues, and agent activity using existing hardware.

Albus

Albus

usealbus.com

Albus is an AI-powered assistant for Slack that helps teams quickly find information from internal knowledge bases to enhance productivity and support.

Ozonetel CloudAgent

Ozonetel CloudAgent

ozonetel.com

Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.

Docsie

Docsie

docsie.io

Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.

echowin

echowin

echo.win

Echowin is an AI platform that manages customer calls, offering 24/7 call handling and automation of workflows to improve business efficiency and customer interactions.

HelpDocs

HelpDocs

helpdocs.io

HelpDocs allows teams to create and manage knowledge bases that enable customers to find support information easily and independently.

Oki-Toki

Oki-Toki

oki-toki.cloud

Oki-Toki is a contact center solution that supports chat, calls, and social media, with features for autodialing, analytics, quality control, and scheduling.

VertexOne

VertexOne

vertexone.net

VertexOne is a cloud-based SaaS app that enhances customer experience for utilities and energy providers through tools for customer management and operational efficiency.

Yactraq

Yactraq

yactraq.com

Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.

Primo Dialler

Primo Dialler

primodialler.com

Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.

Calabrio

Calabrio

calabrio.com

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

Tegsoft

Tegsoft

tegsoft.com

Tegsoft is a contact center solution providing omnichannel customer management via phone, chat, email, and social media, with a CRM for personalized service.

XCALLY

XCALLY

xcally.com

XCALLY is a contact center solution for managing customer interactions across channels like voice, email, and SMS, offering tools for queue management, agent monitoring, and analytics.

Hoiio

Hoiio

hoiio.com

The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.

IVR GURU

IVR GURU

ivrguru.com

IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.

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