Courier

Courier helps developers and product teams add customer notifications without building and maintaining separate delivery systems for each channel. Teams can send messages through an API or SDK and use the dashboard to create templates for email, SMS, push, Slack, Microsoft Teams, and in-app notifications. The visual designer provides drag-and-drop editing and previews for building messages. Routing rules can choose channels and fallback paths, while user preference tools let people control which notification topics they receive and how they’re delivered. Teams can also create event-driven workflows with Journeys and use delivery logs to investigate message status and troubleshoot issues. Courier is suited to organizations building notifications into web, desktop, or mobile products, rather than people looking for a personal messaging app.

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