Page 10 - Top NICE inContact Alternatives

Recordia

Recordia

recordia.net

Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.

Cention

Cention

cention.com

Cention is an omnichannel contact center app that integrates various communication channels, automates tasks, and enhances collaboration for better customer support.

Voxjar

Voxjar

voxjar.com

Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.

Mindful

Mindful

getmindful.com

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Bright Pattern

Bright Pattern

brightpattern.com

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

menetalk

menetalk

menetalk.com

Menetalk is a cloud-based business phone system that enables teams to make calls quickly and communicate from any location.

Channels

Channels

channels.app

Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.

ISI Analytics

ISI Analytics

isianalytics.com

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

Yeastar

Yeastar

yeastar.com

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

Parloa

Parloa

parloa.com

Parloa is a conversational AI platform that automates customer service interactions across multiple channels, improving efficiency and enhancing customer experiences.

Instadesk

Instadesk

instadesk.com

Instadesk offers a range of conversational AI products, including outbound calling, customer service, digital human employees, quality control, and assistant services.

Propane Chat

Propane Chat

propanechat.com

Propane Chat is a chatbot app that uses ChatGPT to respond to customer inquiries, integrating with Wix Chat and allowing customization for more accurate responses.

GUURU

GUURU

guuru.com

GUURU connects customers with experienced users for real-time support, leveraging community expertise to resolve inquiries efficiently.

Layerise

Layerise

layerise.com

Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.

ipSCAPE

ipSCAPE

ipscape.com

ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.

Glia

Glia

glia.com

Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.

Webio

Webio

webio.com

Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.

Atomicwork

Atomicwork

atomicwork.com

Atomicwork is a service management software that automates IT and HR support, streamlining workflows to enhance employee productivity and operational efficiency across organizations.

Mongoose

Mongoose

hellomongoose.com

Mongoose is a communication platform that enhances engagement in educational institutions through SMS, connecting students, staff, and alumni effectively.

NotificationAPI

NotificationAPI

notificationapi.com

NotificationAPI enables easy implementation and management of notifications (email, in-app) across platforms, supporting various notification types and formats.

WalkMe EU

WalkMe EU

walkme.com

WalkMe EU is a digital adoption platform that aids users in navigating software applications through guided support and analytics to enhance user experience.

Tenfold

Tenfold

tenfold.com

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

TeleCMI

TeleCMI

telecmi.com

TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.

Observe.AI

Observe.AI

observe.ai

Observe.AI analyzes customer conversations in contact centers to enhance service quality and agent performance through insights and automated quality assurance.

Whatfix

Whatfix

whatfix.com

Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.

Sinch

Sinch

sinch.com

Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.

LabiDesk

LabiDesk

labidesk.com

LabiDesk is a Helpcenter software that manages customer support through a knowledge base, shared inbox, chat, and customizable tools for efficient communication.

Alphachat

Alphachat

alphachat.ai

AlphaChat is a Conversational AI platform that allows users to create intelligent virtual assistants for automating customer support.

Airship

Airship

airship.com

Airship is a mobile engagement platform that enhances user interaction through messaging, automation, and personalization tools for apps and websites.

Froged

Froged

froged.com

Froged is a customer engagement platform that provides tools for messaging, knowledge sharing, and automation to help businesses enhance customer relationships.

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