Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
unitQ
unitq.com
unitQ provides AI-powered insights from user feedback to help businesses enhance their digital products and improve customer experiences.
Zowie
getzowie.com
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
ReviewTrackers
reviewtrackers.com
ReviewTrackers is a review management platform that collects and analyzes customer feedback from various sites, helping businesses monitor and respond to reviews effectively.
Ytel
ytel.com
Ytel is a communication platform that integrates SMS and voice capabilities into software applications, improving sales teams' contact rates and customer engagement.
Infinity Hub
infinity.co
Infinity Hub is a call intelligence platform that tracks customer interactions, analyzes calls, and integrates with various tools to optimize marketing and operations.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
InMoment
inmoment.com
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Sarv.com
sarv.com
Sarv.com is a cloud telephony service that provides communication solutions for businesses through APIs and a unified platform since 2011.
Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
WorkStep
workstep.com
WorkStep is an employee engagement app that helps HR and Operations reduce turnover and boost productivity using real-time insights and AI analytics.
ZaiConversations
zailab.com
ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.
CustomerGauge
customergauge.com
CustomerGauge captures and analyzes customer feedback and revenue data to help businesses improve account experiences and reduce churn.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
MCube
mcube.com
MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Thena
thena.ai
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
Wonderflow
wonderflow.ai
Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.
Yabble
yabble.com
Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Feedier
feedier.com
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.
Worktual
worktual.co.uk
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
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