Top Help Scout Alternatives
Help Scout is an email-based customer support software that helps teams manage communications, automate tasks, and provide personalized assistance.
Looking for apps like Help Scout? Explore similar apps and alternatives, ranked based on their features, categories, and use cases.
Front
Front is a customer service platform that centralizes communication, facilitates team collaboration, and uses AI for automation and analytics.
Helpwise
Helpwise is a customer support platform that integrates multiple communication channels to facilitate team collaboration and manage customer inquiries efficiently.
Trengo
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Zendesk
Zendesk is a customer service platform that consolidates support across channels, automates workflows, and enhances agent productivity with AI tools and extensive integrations.
Zoho Desk
Zoho Desk is a customer service help desk app that manages communication across multiple channels, streamlining support operations and improving response times.
Freshdesk
Freshdesk is a customer support platform that centralizes inquiries from multiple channels into a unified ticketing system, enhancing support efficiency and collaboration.
Whatstool Business
Whatstool Business is a WhatsApp solution for businesses, offering API, chatbots, CRM, automation, and analytics to enhance customer management and communication.
Gorgias
Gorgias is a customer service platform for e-commerce, integrating various communication channels to improve support and automate customer interactions.
Gist
Gist is a customer engagement platform that combines tools for live chat, email marketing, and support to enhance communication and sales for businesses.
SparrowDesk
SparrowDesk is a help desk and ticketing platform that centralizes email, chat and other channels into one inbox, with automation, an AI agent, a knowledge base and SLA tools.
Zammad
Zammad is a ticketing system that streamlines customer service and support by managing tickets and enabling multi-channel communication.
Hiver
Hiver is an email management tool that enhances team collaboration and customer support by automating workflows within Gmail and Outlook.
Crisp
Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.
Yobi
Yobi centralizes customer conversations from various channels into one inbox, allowing team collaboration and syncing with popular CRMs and social media platforms.
Groove
Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.
Helpdesk Virtualshinobis
Cloud-based helpdesk for managing customer support tickets, shared inboxes, assignments, priorities, reporting, and AI-assisted replies.
Mekari Qontak
Mekari Qontak is a customer service management platform that centralizes communication across multiple channels for efficient customer engagement and support.
Onlo
AI customer support platform for B2B SaaS teams to manage email, Slack, and web chat in one inbox with replies, workflows, and escalations.
Missive
Missive is a collaborative email management app that centralizes team communication through shared inboxes, internal chat, and automated workflows.
ThriveDesk
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
Userscom
Customer support platform combining live chat, email, ticketing, AI-assisted replies, and Stripe or Paddle billing actions in one shared inbox.
Messello
Omnichannel support platform that combines WhatsApp, Telegram, Instagram, web chat, email, and SMS in one inbox, with AI-assisted replies, automation, customer history, and team tools.
EasyReply
EasyReply is a shared inbox for managing customer messages across email, WhatsApp, Slack, websites, and APIs, with tools for ticketing, collaboration, and AI-assisted replies.
TeamSupport
TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.
Mixdesk
Mixdesk combines messaging, web chat, and email in one workspace, with AI-assisted replies, lead qualification, translation, and handoff to support and sales teams.
Helpeto
Helpeto is a shared inbox and ticketing app for Gmail, Outlook, SMTP, and IMAP. Teams can assign, prioritize, and resolve emails, with AI-assisted replies and approved agent access.
DobroDesk
AI customer support for email and chat. Handle answers, bookings and order requests in one conversation, with shared inboxes, human handoff and web/mobile SDKs. From EUR 19/month.
Conecto
Conecto combines live chat, AI support, shared inbox, CRM, ticketing, knowledge base, and analytics to help teams manage customer conversations and automate routine support.
HelpCrunch
HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.
Freshworks
Freshworks provides AI-driven software for IT, customer support, sales, and marketing, streamlining operations and enhancing efficiency across various business functions.