Add to ChromePublished by Maxdesk
Get a dedicated desktop app for Maxdesk on Mac, Windows, and Linux with WebCatalog Desktop.
- Launch Maxdesk directly from your Dock or taskbar.
- Work without distractions in a dedicated window, separate from your browser tabs.
- Manage multiple Maxdesk accounts and switch between them without logging out.
Maxdesk is for growing customer support teams and internal IT desks that need to turn incoming email requests into trackable work. Each workspace has a support address that converts email into threaded tickets, where agents can assign owners, set priorities and statuses, add internal notes, and attach files. Teams can use business-hours-aware SLA targets and alerts, no-code rules to route, tag, or escalate tickets, and shared response templates. A knowledge base, team roles and permissions, and a dashboard with ticket, response-time, and SLA metrics help organize day-to-day support. Optional AI tools can categorize and prioritize tickets, suggest or draft replies, summarize conversations, and translate messages. Maxdesk is centered on email support rather than live chat or phone-based help.
Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Maxdesk. All product names, logos, and brands are property of their respective owners.
