Page 3 - Top Freshservice Alternatives

Re:amaze

Re:amaze

reamaze.com

Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.

Trengo

Trengo

trengo.com

Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.

Exotel

Exotel

exotel.com

Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.

ProProfs

ProProfs

proprofs.com

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

DeskDay

DeskDay

deskday.ai

DeskDay is a cloud-based PSA for MSPs, integrating service management, projects, billing, and support to streamline operations and enhance productivity.

Channel.io

Channel.io

channel.io

Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.

CareAR

CareAR

carear.com

CareAR app provides remote AR support and self-guided instructions for faster issue resolution, reducing service dispatches and improving customer satisfaction.

Squadcast

Squadcast

squadcast.com

Squadcast is an incident management platform that streamlines incident response and on-call workflows for enterprises, improving tech team efficiency and system reliability.

Yext

Yext

yext.com

Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.

OneDesk

OneDesk

onedesk.com

OneDesk combines help desk and project management tools, allowing users to manage customer support, projects, and team collaboration in one platform.

LiveAgent

LiveAgent

liveagent.com

LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.

xMatters

xMatters

xmatters.com

xMatters is an incident management tool that automates workflows and communication to improve response times and reduce downtime for IT and DevOps teams.

Cronitor

Cronitor

cronitor.io

Cronitor is a monitoring service for scheduled tasks, websites, and APIs, providing alerts, performance tracking, and reporting for developers.

Capacity

Capacity

capacity.com

Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.

Dynatrace

Dynatrace

dynatrace.com

Dynatrace provides observability and security tools for IT environments to enhance performance, compliance, and automate operational tasks.

PolyAI

PolyAI

poly.ai

PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.

Sheetgo

Sheetgo

sheetgo.com

Sheetgo automates data transfer between spreadsheets, integrating with Google and Microsoft tools to streamline workflow management and enhance collaboration.

Uptime

Uptime

uptime.com

Uptime is a website monitoring platform that provides insights on performance, user interactions, and reliability through real user monitoring and synthetic checks.

Kustomer

Kustomer

kustomer.com

Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.

Twig

Twig

twig.so

Twig is an AI tool that helps users find answers in technical documentation quickly by analyzing various data sources and improving support agent productivity.

Usetiful

Usetiful

usetiful.com

Usetiful is a Digital Adoption Platform that helps with user onboarding and feature adoption through product tours and contextual help, requiring no coding.

Seismic

Seismic

seismic.com

Seismic is a sales enablement app that organizes and delivers personalized content to sales teams, enhancing engagement and optimizing sales strategies.

Enchant

Enchant

enchant.com

Enchant is an AI-powered customer support platform that offers shared inboxes, knowledge bases, and live chat for teams to enhance customer interactions.

Khoros

Khoros

khoros.com

Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.

Keyspider

Keyspider

keyspider.io

Keyspider is a cloud-based search engine that enables customizable website searches, improving user navigation and search relevance.

Checkly

Checkly

checklyhq.com

Checkly is an application monitoring tool that allows users to write and manage monitoring setups as code, simulating user interactions for performance insights.

Zingtree

Zingtree

zingtree.com

Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.

Dixa

Dixa

dixa.com

Dixa is a customer service platform that centralizes communication across channels, enabling personalized support and efficient team collaboration for improved customer experiences.

Ivanti

Ivanti

ivanti.com

Ivanti is a platform for IT and security management that enables secure, efficient device and application management across various operating systems.

DevRev

DevRev

devrev.ai

DevRev is a platform for SaaS companies that integrates customer support, product development, and sales, enhancing collaboration and automating processes.

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