Page 2 - Top Freshservice Alternatives

BP Simulator

BP Simulator

BP Simulator is an online tool for modeling business processes, identifying bottlenecks, analyzing performance, and calculating employee utilization and costs.

JustCall

JustCall

JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.

Crisp

Crisp

Crisp is a customer support platform that connects businesses with customers through chat, automating interactions and managing inquiries across multiple channels.

TeamDynamix

TeamDynamix

TeamDynamix is an IT service management platform that integrates project portfolio management and enables no-code configuration for various enterprise functions.

Pulsetic

Pulsetic

Pulsetic monitors website uptime and performance, offering alerts for downtime and customizable status pages to keep customers informed.

Kodif

Kodif

Kodif is an AI platform that automates customer support, offering tools for workflow management, self-service options, and data insights across various industries.

Freshchat

Freshchat

Freshchat is a customer engagement tool that enables businesses to communicate with customers via chat, email, and social media, offering AI chatbots and conversation history.

Knowmax

Knowmax

Knowmax centralizes support knowledge, offering searchable KBs, visual how‑to guides, decision trees, AI content tools and CRM/contact-center integrations for agents and self‑service

Stonly

Stonly

Stonly is a no-code knowledge management platform that helps create interactive guides and workflows for customer support and training.

Opsgenie

Opsgenie

Opsgenie is an incident management app for IT teams that streamlines alert management and on-call scheduling, integrating with monitoring tools for efficient response.

Global Message Services

Global Message Services

Global Message Services (GMS) provides a communications platform for enterprises and mobile operators, enabling multichannel customer communication and traffic optimization.

PagerDuty

PagerDuty

PagerDuty is an incident management platform that alerts IT teams to disruptions, facilitates collaboration, and automates response processes to minimize downtime.

Gallabox

Gallabox

Gallabox is a communication platform that uses WhatsApp Business APIs to enhance customer engagement and automate sales processes for various industries.

Better Stack

Better Stack

Better Stack is a monitoring and logging platform that helps users visualize, manage, and troubleshoot their technology stack efficiently.

Acquire

Acquire

Acquire provides digital tools for enterprise teams to enhance customer experiences through secure cobrowsing, AI chatbots, live chat, and video calls.

HelpCrunch

HelpCrunch

HelpCrunch is a customer communication platform offering live chat, chatbots, CRM, email marketing, and analytics to enhance support, sales, and engagement.

DeepConverse

DeepConverse

DeepConverse is an AI platform for automating customer service through chatbots, providing support 24/7 and integrating with various channels to enhance user experience.

Twixor

Twixor

Twixor is a low-code customer experience platform that uses AI and NLP to create personalized customer journeys across messaging channels.

Vtiger

Vtiger

Vtiger is a cloud-based CRM solution that helps businesses manage sales, marketing, and customer service activities efficiently with features like lead management and automation.

Sheetgo

Sheetgo

Sheetgo automates data transfer between spreadsheets, integrating with Google and Microsoft tools to streamline workflow management and enhance collaboration.

Engageware

Engageware

Engageware is a customer engagement platform that uses AI to automate responses, facilitate knowledge access, and improve customer service across various sectors.

incident.io

incident.io

Incident.io is an incident management app that helps tech businesses streamline incident response and facilitate collaboration among team members.

DeskDay

DeskDay

Cloud-based PSA for MSPs that centralizes service desk, projects, billing, timesheets, reporting, QA, announcements, and multi-channel end-user support with real-time operational data.

Netdata

Netdata

Netdata is a real-time monitoring tool that tracks system health, application performance, and network activity with no configuration needed.

Atom

Atom

Atom provides an AI chatbot for WhatsApp, enabling businesses to automate lead generation, customer support, and integrate with CRMs.

Coralogix

Coralogix

Coralogix offers observability for logs, metrics, and traces, enabling real-time analysis without indexing, ensuring data retention and control for application monitoring.

Groove

Groove

Groove is a customer support platform that streamlines communication and workflow management for teams across various channels.

TeamSupport

TeamSupport

TeamSupport is a customer service software that manages post-sale support, ticketing, and communication to improve customer satisfaction and streamline operations.

ProProfs

ProProfs

ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.

Copilot

Copilot

Copilot.live allows you to create AI-powered chatbots for your website, providing interactive support, lead capture, and customer assistance within minutes.

© 2026 WebCatalog, Inc.

Page 2 - Top Freshservice Alternatives - WebCatalog