Balto
balto.ai
Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.
Colibri.ai
colibri.ai
Colibri.ai is an AI tool for recording, transcribing, and analyzing customer calls, providing insights, summaries, and analytics to enhance productivity and improve sales conversations.
featureOS
featureos.app
featureOS aggregates user feedback from multiple sources, helping teams analyze insights, prioritize features, and create product roadmaps efficiently.
Hiya
hiya.com
Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.
AssemblyAI
assemblyai.com
AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.
CallTrackingMetrics
calltrackingmetrics.com
CallTrackingMetrics is a call tracking platform that helps businesses analyze calls and optimize marketing strategies through data-driven insights and CRM integrations.
ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
UpdateAI
update.ai
UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.
Avoma
avoma.com
Avoma is an AI meeting assistant that records, transcribes, summarizes meetings, and provides insights to enhance productivity for customer-facing teams.
Forsta
forsta.com
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
MaestroQA
maestroqa.com
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
Talkdesk
talkdesk.com
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Sprinklr
sprinklr.com
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
Maqsam
maqsam.com
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
Salesloft
salesloft.com
Salesloft is a sales engagement platform that streamlines workflows, automates outreach, and integrates with CRMs to enhance sales productivity and customer engagement.
DeepTalk
deep-talk.ai
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
SurveySparrow
surveysparrow.com
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Dolphin AI
getdolphin.ai
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
Relative Insight
relativeinsight.com
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
MightyCall
mightycall.com
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Aloware
aloware.com
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Laxis
laxis.com
Laxis is an AI Meeting Assistant that records and transcribes meetings, capturing key insights and integrating with CRM systems for efficient follow-up.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
Allego
allego.com
Allego is a sales training platform that enhances collaboration and productivity through video lessons, coaching, and task automation for remote teams.
Symbl.ai
symbl.ai
Symbl.ai is a conversation intelligence platform that provides real-time transcription and insights from unstructured conversation data using AI models.
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