Voiso
Voiso is a cloud-based contact center solution offering features like auto-dialers, AI speech recognition, and omnichannel support, with CRM integrations and 24/7 customer support.
AssemblyAI
AssemblyAI provides advanced speech-to-text and audio intelligence services for transcription, analysis, and insights from voice data.
Dolphin AI
Dolphin AI is a platform that centralizes qualitative customer feedback and uses AI to provide actionable insights for improving customer experience and product development.
Balto
Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.
Colibri.ai
Colibri.ai is an AI tool for recording, transcribing, and analyzing customer calls, providing insights, summaries, and analytics to enhance productivity and improve sales conversations.
SMG
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
SurveySparrow
SurveySparrow is a platform for creating and conducting interactive surveys to gather customer and employee feedback across various channels.
Forsta
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
ReflexAI
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
Five9
Five9 is a cloud-based contact center software that enhances customer service through intelligent routing, analytics, and seamless CRM integrations.
MaestroQA
MaestroQA is a quality assurance management platform for support teams, providing tools for performance evaluation, process optimization, and reporting.
CallTrackingMetrics
CallTrackingMetrics is a call tracking platform that helps businesses analyze calls and optimize marketing strategies through data-driven insights and CRM integrations.
Avoma
Avoma is an AI meeting assistant that records, transcribes, summarizes meetings, and provides insights to enhance productivity for customer-facing teams.
Spinach
Spinach is an AI meeting assistant that summarizes discussions, tracks tasks, and integrates with tools like Slack and Google Meet, enhancing productivity for remote teams.
Level AI
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Symbl.ai
Symbl.ai is a conversation intelligence platform that provides real-time transcription and insights from unstructured conversation data using AI models.
MightyCall
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
Maqsam
Maqsam is an AI-powered contact center solution for Arabic-speaking businesses, streamlining communication and improving customer service across multiple channels.
Talkdesk
Talkdesk is a cloud contact center platform that enhances customer service through AI-driven solutions, enabling efficient, omnichannel communication for businesses.
Aloware
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
Salesloft
Salesloft is a sales engagement platform that streamlines workflows, automates outreach, and integrates with CRMs to enhance sales productivity and customer engagement.
DeepTalk
DeepTalk analyzes customer and employee feedback from various text sources, providing insights into sentiment and satisfaction metrics.
OpenText
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
PolyAI
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
Luminoso
Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.
Relative Insight
Relative Insight uses AI to analyze customer feedback and competitor language, helping businesses understand customer needs and refine strategies based on text insights.
UpdateAI
UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.
Echo AI
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Allego
Allego is a sales training platform that enhances collaboration and productivity through video lessons, coaching, and task automation for remote teams.
NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
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