Voxjar
voxjar.com
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
ipSCAPE
ipscape.com
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
Docsie
docsie.io
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Aquant
aquant.ai
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Pulsedesk
pulsedesk.com
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Snapforce CRM
snapforce.com
Snapforce CRM is a customer relationship management tool for small and mid-sized businesses, featuring telephony, analytics, and integration capabilities.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
Mayday
mayday.fr
Mayday is a knowledge management app that centralizes and distributes company knowledge to improve customer service efficiency and satisfaction.
next4biz
next4biz.com
next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Neuron7.ai
neuron7.ai
Neuron7.ai uses AI to improve service resolution accuracy and efficiency by guiding users to resolve issues quickly within existing workflows.
livepro
livepro.com
livepro is a knowledge management app that provides centralized access to information, enhancing productivity and collaboration for employees and customers.
BOTWISE
botwise.io
BOTWISE is a knowledge base app that helps teams manage and find information quickly, reducing response times and improving customer service efficiency.
Shelf
shelf.io
Shelf is a knowledge platform that provides quick answers to questions for businesses, enhancing service and productivity through various channels.
OvationCXM
ovationcxm.com
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
HelpJuice
helpjuice.com
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
ProcedureFlow
procedureflow.com
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
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