Centrical

Centrical

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Website: centrical.com

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Centrical is a comprehensive platform designed to enhance employee performance and engagement through a combination of real-time performance management, microlearning, gamification, coaching, and employee feedback. It empowers organizations to create a more motivated and skilled workforce by providing bite-sized learning modules for continuous skill development and knowledge enhancement. The platform incorporates game elements to engage employees, promote friendly competition, and drive motivation, making it an effective tool for fostering a productive work environment.

Key features of Centrical include real-time monitoring and feedback to optimize employee performance, personalized coaching sessions to support employee development, and the ability to capture employee feedback and sentiment to drive continuous improvement and employee satisfaction. By integrating these elements, Centrical helps organizations enhance employee performance and drive meaningful business outcomes. It is particularly useful for frontline employees, offering a structured approach to skill development and performance improvement in a risk-free virtual environment.

Centrical's intuitive interface allows users to design gamified microlearning content without requiring advanced technical skills. This flexibility enables organizations to customize learning challenges, set prize-winning competitions, or design quest-based game narratives tailored to their specific needs. Additionally, Centrical provides a robust framework for managing employee performance, making it easier for organizations to align individual goals with company objectives and foster a culture of continuous improvement.

Centrical is an AI-powered employee Performance eXperience platform that drives best-in-class customer experiences for the world’s leading brands through frontline agent success and growth. The platform provides a unified employee experience with real-time performance management, adaptive microlearning, AI-powered coaching, quality management, and VoE, through a gamified solution to help organizations improve productivity and sales, reduce costs, lower attrition, and increase customer satisfaction. Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, Synchrony Financial, and more.

Website: centrical.com

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