Page 24 - Top BirdEye Alternatives

Sprig

sprig.com

Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.

Macorva

macorva.com

Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.

CustomerGauge

customergauge.com

The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives

Chatmeter

chatmeter.com

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenges of multi-location, and omnichannel reputation management, and has created a scaled platform that enables end-to-end visibility for everyone, from local owners to executive leadership. With a 93% customer retention rate, Chatmeter is the brand reputation partner of choice across the retail, restaurant, healthcare, and financial services industries, and more.

Pypestream

pypestream.com

Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.

Metigy

metigy.com

The Future is AI-Powered Marketing The Metigy marketing platform is not just another tool, it delivers AI recommendations to help you create high-quality content, deliver a personalized ad strategy, and improve results for your business. Metigy users have seen an improvement in conversions by 2-3x quarter on quarter. Metigy was built by people just like you and we believe Marketing doesn't have to be a drag. Metigy helps you save time by automating repetitive tasks, allowing you to focus on actions that make a real difference to your business. Metigy looks beyond the obvious and gather in-depth data to power our insights engine. Forget traditional vanity metrics and understand the true value of conversion and performance. Move beyond dashboards and embrace the power of dynamic, AI-driven insights. See results with a feed of strategic ideas and opportunities, customized just for your business. * Actionable Insights - Metigy advises you on trending strategies and content that our AI believes would resonate with your audience, based on analysis of your account's historical data, along with the performance of your competitors and their professional networks. Try Metigy for free now. * Content Scheduling - Inside Metigy's platform, you have access to plan, schedule, post and manage your social media channels. Enjoy having all your content in one place that you can set and forget as Metigy's AI will post at the time of highest engagement from your audience. * Performance Insights - Metigy knows how important it is to meet KPIs, so we monitor your progress and deliver practical insights to ensure your long-term success. * Metigy's Passion - Industry-leading marketers designed Metigy in order to remove the guesswork and time-consuming processes for SMEs associated with marketing today. Try Metigy today and experience your business's improved performance as well as the advantage over your competitors.

Decagon

decagon.ai

Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.

Rasa

rasa.com

The Rasa Platform is the leading open generative conversational AI platform to build and deliver next-level AI assistants. With Rasa, brands can leverage the power of generative AI to create adaptive brand experiences for their customers. By automating processes, improving customer satisfaction, and gathering valuable insights, Rasa enables brands to create exceptional customer interactions while reducing costs. Trusted by startups to Fortune 500 companies, Rasa ensures data privacy, security, and scalability for enterprises of all sizes. Rasa is privately held with funding from Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a presence in San Francisco, Berlin, London, Paris and Belgrade.

NewOaks AI

newoaks.ai

Unlock the potential of your small to medium-sized business (SMB) with its cutting-edge ChatGPT-powered chatbot. Seamlessly convert customer queries into appointments through 24/7 SMS conversations. Enhance your customer engagement and streamline your booking process effortlessly. Whether it's scheduling appointments, answering inquiries, or providing assistance, its AI-driven solution ensures a personalized and efficient experience for both you and your customers. Experience the future of appointment booking with our innovative conversational platform.

Chat Board

chatboardapp.com

Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.

WIZ.AI

wiz.ai

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features * Hyper-localized: Talkbots can process local and domain-specific vocabularies * Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages * Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

Hachly AI

hachlyai.com

Hachly AI is an AI-powered conversational engagement platform that helps businesses increase conversions. A fully functional AI-powered Engagement & Conversation system and an AI SDR for your website to handle visitor conversations and convert them to customers. You will have access to a platform where you can create and set up chatbots for your business. We will help you with integration and tailoring the chatbot to your business needs.

Knowlarity

knowlarity.com

Knowlarity is the largest provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets. Knowlarity is headquartered in Singapore and was founded in 2009. Knowlarity pioneered a unique cloud communication technology for Asian and Middle eastern markets in 2009 and today has more than 15,000 paying businesses customers in these markets. It helps the business grow their revenue faster with its proprietary customer communication technology platform SuperReceptionist. In last 7 years, the company has grown from scratch to a global venture with 300+ employees, 1,000 partners and 8 offices in India, Southeast Asia and Middle East. Known for its innovation and process excellence, Knowlarity has received various awards such as the Amazon Excellence Award, Silicon India start-up of the year, Nasscom Emerge 50. The company has raised capital from global investors like Delta Partners, Sequoia Capital and Mayfield fund and is trusted by global companies including Google, Amazon, Uber, Practo, Ola, Zomato, Swiggy, Deliveroo, Yzer among others.

Bonfire

justbonfire.com

Bonfire is a B2B EaaS (Experience as a Service) concierge chatbot, leveraging AI to enable businesses to captivate their users with engaging experiences from the very first interaction. Bonfire enables companies to create AI-powered chatbots, trained on their data. Simply connect the apps you use to train the AI, define the use case, and integrate into your website - no coding needed.

MegaCHAT

megachat247.com

MegaCHAT is a sales chatbot platform for omnichannel sales and marketing automation. It offers the following features: * Personalized, interactive conversations that can precisely capture micro-moments * Various "RoleBot" chatbots that can operate 24/7 like a real person * Integrated Quick-Commerce system for product display, inquiry, ordering, online payment, and shipping * Voice recognition (speech-to-text) support * Multiple payment method integration Key benefits and offerings include: * Free lifetime chatbot account and 3 MegaCHAT user licenses for new sign-ups * Free PARA enterprise branding package (worth HK$800) * 30% discount on upgrading to AI WorkBots like OrderBot, SocialBot, CouponBot * 1-hour onboarding training session (worth HK$2,500) *The platform emphasizes providing a better customer experience in marketing, sales, and management through the conversational commerce capabilities. It aims to help businesses create new sales opportunities through chatbot-driven interactions. MegaCHAT is offered by Parami Co Limited. The website provides information about the company, management team, blog, user manuals, and contact details.

CodiBot

codibot.ai

Empower your business with CodiBot, the bleeding-edge AI chatbot solution designed to enhance customer support and engagement. Tailor-made for small and medium-sized enterprises (SMEs), CodiBot offers seamless integration, easy customization, and efficient automation. Elevate your customer service, streamline inquiries, and boost customer satisfaction with CodiBot.

Plazbot

plazbot.com

Plazbot is the most complete platform on the market for customer service. Our platform has technology that integrates all service channels such as Whatsapp, Messenger, Instagram, Telegram, Webchat, SMS, Vozip Calls, Mercadolibre, CRM, shared mailboxes and everything integrated with chatbots with artificial intelligence, Whatsapp Marketing and chatgpt. We work with a platform aimed at clients, with human intervention, bot training, integration with Mailchimp and Whatsapp API. Integration with Facebook Messenger. Not only are we an omnichannel platform, but we are a customer service, marketing and sales platform.

Spur

spurnow.com

Spur is revolutionizing marketing for eCom brands and creators through automations on Instagram, Facebook, and WhatsApp.

OpenDialog

opendialog.ai

Reduce your operating costs, boost revenue, and exceed the expectations of your customers with OpenDialog’s hyper-personalized AI Chatbots and Advanced Digital Assistants. Our enterprise-grade Conversational AI platform empowers companies in regulated industries to harness the most cutting-edge generative AI securely to automate up to 84% of interactions using natural language conversations across multiple channels, 24/7. Built from the ground up for regulated environments, OpenDialog’s extensive analytic functionality supports compliance, safety, and explainability as well as underpinning continuous improvement and enhancement. Our unique contextual conversation framework accelerates time to value, achieves higher levels of automation, and is easy to adapt and scale, de-risking obsolescence and protecting your investment over the long-term.

WizyChat

wizy.chat

WizyChat is an AI-powered chatbot platform that allows businesses to create custom chatbots trained on their own data. Some of the key features and capabilities include: * Drag-and-drop visual builder to design chatbots without coding * Hybrid approach that combines business logic with AI flexibility * Ability to automatically cover customer journey touchpoints like marketing, sales, and support * Integration with over 30 popular tools and platforms like Intercom, Zendesk, Zapier, and more * Smart web crawler that can extract text data even from JavaScript-heavy websites * Support for over 95 languages and the ability to create powerful AI knowledge bases * Personalized onboarding help, friendly pricing, and no credit card required to get started

QuickCEP

quickcep.com

QuickCEP is an AI-powered conversational platform that helps businesses improve customer engagement and support. Key features include: * AI-powered chatbots that can handle up to 98% of customer support queries, increasing conversion rates by over 30%. * Product recommendation capabilities to suggest relevant products based on customer intent. * Automated learning of business documents and product manuals to provide accurate product information. * Support for order status tracking and returns/exchanges. * AI Email Copilot that can draft responses, learn email habits, and become more efficient over time. QuickCEP offers integrations with platforms like Shopify, and the chatbots are powered by technology like ChatGPT. The company provides a free trial and paid plans, positioning itself as a comprehensive business solution beyond just AI chatbots, including help desk, customer data, and marketing automation tools.

ResolveAI

resolveai.co

ResolveAI is a platform that allows you to create customized AI agents for various business applications, such as customer service, lead generation, and scheduling. The key features of ResolveAI include: * Training the AI agents: You can easily train the agents by uploading documents, website pages, or other data sources like Google Sheets. This allows the agents to stay up-to-date with the latest information. * Customization: You can customize the AI agents to fit your brand, including the style of the chat box and the way the agent communicates. * Integration: You can integrate the AI agents into your website or connect them to your social media platforms like Facebook Messenger, WhatsApp, Slack, and Instagram. This allows you to manage all your conversations in one place. * Monitoring: You can stay informed about new conversations and live agent requests, and even start a live chat when needed. ResolveAI offers different pricing plans, starting from $24 per month for the "Hobby" plan, which includes 1 chatbot, 20 documents, and 500 active chats per month. The "Starter" plan is $44 per month, and the "Plus" plan is $89 per month, with increasing features and capabilities. The platform also offers add-ons, such as the ability to remove the ResolveAI branding for $30 per month, and the option to add additional chatbots for $20 per month. Overall, ResolveAI seems to be a comprehensive platform for businesses to create and manage their own AI agents for various customer-facing tasks, with a focus on customization and integration.

Plantt

plantt.io

Plantt is a Customer Success Relationship Intelligence platform that helps you and your team focus on the right customers, at the right time. With Plantt, CSMs can scale their productivity, embrace a proactive approach, and flip the 80-20 ratio to your advantage.

Quriobot

quriobot.com

Quriobot is a new way of asking your customers questions to gain crucial insights in their preferences while increasing engagement. We do not only provide you with cutting-edge conversational user interfaces, we analyze your existing data and jointly establish your requirements and overviews of insights which need to be delivered. We make sure you collect data which can immediately be used in daily operations. Your customers will appreciate our branded experience compared to all existing online forms out there.

PayOp

payop.com

PayOp is a convenient online payment system for online businessmen of any field of activity that allows you to accept payments using more than 150 methods in all countries of the world*, which will allow your business to grow in new regions.

AxxonPay

axxonpay.com

AxxonPay is a premier payment solutions provider and a direct bank card acquirer for high risk merchants. We offer a range of payment services, including Visa, Mastercard, JCB, UnionPay, and alternative payment methods to clients across the globe. Our data-driven technologies are customized to suit the needs of our e-commerce clients, making online payments simple, secure and hassle-free. Our payment gateway facilitates an omnichannel payment process, combining acquiring capabilities, over 100 payment methods, mass payouts, and technological innovation within a single, seamless integration. AxxonPay guarantees swift money movement in a single click. Our clients benefit from reduced operational costs, reduced time-to-market for business expansion, and the perfect balance between conversion and security. With over 700 employees, AxxonPay has a global presence with four offices worldwide. We are licensed by the Financial Conduct Authority FCP of the UK. Our commitment to our clients is reflected in our state-of-the-art payment solutions and impeccable customer service.

AIChatbot

aichatbot.so

AIChatbot is an ai powered conversational chatbot builder for customer support.AIChatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your website URL, PDF files, or sitemap. The AIChatbot can respond to customer inquiries in multiple languages and provides the convenience of embedding the chatbot widget directly onto your website

Modulr

modulrfinance.com

We're the digital platform removing the need to use your bank for bank accounts and payments. We automate your payment flows, embed payments within your platform, and enable you to build new payment products and services. All from one API.

Shift4

shift4.com

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Bot9

bot9.ai

Create your own AI-powered assistant that's not just smart, but also uniquely yours!