ClickUp
clickup.com
ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.
Salesforce
salesforce.com
Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its 'List of Top 100 companies to work for', based on an employee survey of satisfaction.
monday.com
monday.com
monday.com is a project management tool that enables organizations to manage tasks, projects, and team work. As of 2020, the company serves 100,000 organizations, including many non-technical organizations. In July 2019, the company raised $150 million, based on $1.9 billion valuation. Monday.com won the 2020 Webby Award for Productivity in the category Apps, Mobile & Voice.
Mailchimp
mailchimp.com
Mailchimp is an All-in-One Marketing Platform built for small businesses. With tools like reporting and analytics, Marketing CRM, email campaigns, newsletters, and content management, you can put your customers at the center, so that you can market smarter and grow your business faster. Mailchimp's Marketing & CRM mobile app helps you market smarter and grow your business faster from day one. Access the tools you need wherever your work takes you and get up and running in minutes - no experience needed. With Mailchimp, you'll never miss an opportunity to make a sale, bring customers back, find new subscribers, or share your brand's mission. Use Mailchimp for: * Marketing CRM - Keep up with your contacts with Marketing CRM from Mailchimp. Find and add new customers with contact import tools, such as the business card scanner. Track audience growth and view insights about individual contacts on the dashboard. Do it all in one place - call, text, and email directly from the app. Record notes and add tags after every interaction to remember the important details. * Reports & Analytics - Get a deeper look into your sales and marketing performance. Track results for all of your campaigns and get actionable recommendations on how to improve. View reports and analytics for email campaigns, landing pages, Facebook and Instagram ads, social media posts, and postcards. * Emails & Automations - Create, edit and send email marketing campaigns, newsletters, and automations. With one-click Resend to Non-Openers and Product Retargeting emails, you'll be able to re-engage customers and grow sales in no time. * Facebook & Instagram Ads - Draft and publish ads, set a budget, and target a specific group. Reach new people, engage existing contacts, set up custom audiences, or bring back website visitors. * Marketing Recommendations - Get actionable recommendations to help improve your marketing. Know when it's time to set up an Abandoned Cart email or get a reminder to set your brand's logo. * Brand Management - Upload images from your device directly into Mailchimp and use them across all of your campaigns.
KoboToolbox
kobotoolbox.org
Kobo is an international nonprofit organization. They host and maintain KoboToolbox, an innovative and accessible open source platform for survey data collection used by organizations in humanitarian, development, health, and other social impact initiatives. Its mission is to provide organizations with access to quality data tools, empowering them to generate insights that drive positive change globally. We offer nonprofits free access to our platform, enabling local organizations around the world to use KoboToolbox to make a difference. KoboToolbox is an open source platform for the collection, management, and visualization of data. As the most widely used primary data collection tool in the nonprofit sector, it is the tool of choice for over 14,000 social impact organizations worldwide. In virtually every country around the world, KoboToolbox is used by organizations involved in humanitarian action, global development, environmental protection, peacebuilding, and human rights, as well as by public health institutes, research organizations, and education facilities.
Intercom
intercom.com
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.
Pipedrive
pipedrive.com
Every company needs the right tools to blossom. To scale your business, you need software that’s accessible, offers the right functionality, is quick to master and highlights key opportunities. Pipedrive is a sales-focused CRM (customer relationship management) tool that teams of all sizes love using. With 100,000+ paying customers spanning 179 countries, sales teams are drawn in by our CRM's simple yet powerful design that prioritizes usability. When using Pipedrive, nothing falls through the cracks, allowing your team to spend less time filing and more time selling, with a CRM software that's both agile and powerful. Pipedrive is designed to help small businesses grow. For over ten years, we’ve been committed to building the best CRM – a CRM by and for salespeople. The result is an easy-to-use, effective sales tool that centralizes your data, helping you visualize your entire sales process and win more deals.
Podium
podium.com
Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and customer interactions. * Reviewers frequently mention the convenience of accessing the app from any device, the ease of use, and the positive impact on customer communication and website conversions. * Users mentioned issues with customer service response times, difficulties with certain features, and dissatisfaction with the pricing and contract terms.
Zendesk
zendesk.com
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.
Zoho Desk
zoho.com
Zoho Desk can help businesses manage customer communication over the phone, email, live chat, SMS text, social media, and more. It also helps you assign calls to your agents based on their department or team, automatically route calls to agents that the customer is familiar with, and enables you to maintain consistency of service to build meaningful customer relationships. Hook up your customer service number with Zoho Desk, and make/receive calls in-app.
Freshdesk
freshdesk.com
Freshdesk (a product of Freshworks Inc.) helps businesses delight their customers effortlessly with modern and intuitive software for customer support. Freshdesk converts requests coming in via email, web, phone, chat, messaging, and social into tickets, and unifies ticket resolution across channels. Additionally, strong automation and AI capabilities like automating ticket assignment, prioritizing tickets, agent assist, and even sending out canned responses, help streamline the support process. Freshdesk also enhances team collaboration, integrates with a range of third-party tools, offers predictive support capabilities, and field service management. The reporting and analytics features provide insights needed to grow the business.
Brevo
brevo.com
In today's competitive business landscape, providing exceptional customer service is paramount for building a thriving brand. With Conversations by Brevo, you can elevate your customer support to new heights while boosting sales and cultivating lasting customer relationships. Our powerful, all-in-one platform empowers your team to deliver top-notch support and streamline your customer service operations. Real talk, in real-time Conversations integrate email, live chat, and social media channels like Facebook, WhatsApp, and Instagram. No more tab-shuffling or copy-pasting. Centralize all customer interactions in one convenient feed. Convert visitors into customers and unlock the revenue growth Engage prospective customers with our live chat widget and chatbots, ensuring they convert before leaving your site. Retain and nurture existing customers to maximize revenue in today's competitive landscape. Efficiency at your fingertips Save time with canned responses featuring up-to-date variables. Build a comprehensive help center to address FAQs and reduce repetitive inquiries. Leverage self-service and automation tools for more meaningful conversations. Use the Brevo Conversations mobile app for Android or iOS on the go. Seamless Integration and Data Consolidation Conversations by Brevo seamlessly integrates across Brevo products and beyond, providing you with a unified customer command center. Effortlessly manage your marketing funnels and more with deep integrations with WordPress, Shopify, WooCommerce, and others. Streamline shipping, returns, reviews, loyalty programs, and other essential business functions. Gain a comprehensive view of each customer by collecting and consolidating all relevant data in one place. Join 500,000+ businesses that have chosen Brevo and experience the power and simplicity of Conversations by Brevo. Whether you're a small business or an enterprise, we have tailored plans to meet your needs.
Adobe Acrobat Sign
adobe.com
Get documents and forms signed. Easily. Securely. Anywhere. One place for all your PDF and e-sign work. Acrobat's got it. Transform and speed up your workflows with Acrobat Sign — Microsoft's preferred e-signature solution and the only e-sign tool that also includes the power of Adobe Acrobat in one package.
Zoho Forms
zoho.com
Zoho Forms is a powerful online form builder for businesses. Build and share forms online, and easily collaborate with your team.
JotForm
jotform.com
Trusted by over 25 million users worldwide, Jotform’s powerful forms and suite of no-code tools are flexible enough for small businesses and robust enough for enterprises. Jotform helps organizations go from busywork to less work with forms that use conditional logic, accept payments, generate reports, automate workflows, and more. Jotform’s products make it easy for any team to streamline its processes. The options are limitless with Jotform’s 10,000 templates, hundreds of integrations, and almost 400 widgets. Jotform has the solution for your organization; our powerful forms get it done!
Smartsupp
smartsupp.com
Smartsupp – drive your online sales through conversations! Automate sales with Smartsupp. We offer everything you need to grow your online sales: AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.
FuseBase
nimbusweb.me
FuseBase (formerly Nimbus) is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features for real-time collaboration, project and information management, and even content creation. Offer services under your brand and deliver exceptional, personalized customer experiences with white-labeled client portals that centralize communication, project progress tracking, and knowledge management. Use the innovative drag-and-drop document builder to craft interactive super-documents with any file formats and embeds from 2000+ supported integrations. Try Kanban boards, project tracking tools, real-time editing, and more features in FuseBase (formerly Nimbus) team workspaces for productive collaboration. Optimize daily operations with the advanced FuseBase (formerly Nimbus) AI assistant, automate tasks like content creation and translation, get insights to make data-driven decisions, and free time for scaling the business.
CallRail
callrail.com
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use real-time insights to optimize their marketing.
Gorgias
gorgias.com
Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. Using cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores streamline the customer journey with omnichannel support, chat, Macros, Rules, support performance, and revenue statistics. Gorgias currently serves 13,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY. Gorgias is proud to be a certified B Corporation and is a leader in sustainable and equitable workplace practices.
PandaDoc
pandadoc.com
PandaDoc is American software company providing SaaS software. The platform provides sales processes software. PandaDoc is based in San Francisco, California with main offices in Minsk, Belarus and St. Petersburg, Florida. document automation software as a service with built-in electronic signatures, workflow management, a document builder, and CPQ functionality.
Webex
webex.com
Webex Webinars (formerly Webex Events) is a scalable webinar platform that can create engaging and impactful experiences for everyone, from small sessions to massive global audiences. Make webinars inclusive, engaging, and interactive: • Encourage active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition • Let attendees listen in their preferred language with live interpreters included in session • Dive deeper into topics or encourage connections with breakout sessions Deliver professional and custom webinars at scale • Manage the stage and content that your audience sees before, during, and after the event • Curate the attendee registration experience with custom branding options and themes • Rehearse the entire presentation with co-panelists before going live • Accommodate up to 100,000 attendees • Reach global audiences with real-time translations in 100+ languages
RingCentral
ringcentral.com
RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.
Chatwoot
chatwoot.com
Chatwoot is an open-source customer support solution that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. It is an open-source alternative to Intercom, Drift, Freshchat etc. Connect your customer conversation channels and converse with your customers from a single place. Easily add new agents to your system and resolve conversations with an ease. Chatwoot also gives you real-time reports to measure your team's performance, canned responses to easily respond to frequently asked questions and private notes for agents to collaborate among themselves.
DocHub
dochub.com
DocHub empowers anyone to streamline document editing, signing, distribution as well as forms completion. DocHub is also offering a highly popular integration with Google Workspace which allow users to import, export, modify, and sign documents directly from Google apps. Launched in 2014, DocHub has been trusted by more than 83.3 million users. Real-time cloud saving and secure workflows keep over 500 million documents up-to-date and secure within a single, easy-to-use solution. DocHub - the way the world manages documents. Editor Tools: * Insert Text * Draw (lossless, vector based) * Highlight * Comment * Erase * Sign * Insert Image * Stamp * Undo/Redo Page Management: * Merge documents * Reorder pages * Append pages * Rotate pages * Delete pages PDF Features: * Retina display optimized * Lossless editing (retains original document quality after signing or editing) * Fill forms Document Templates: * Upload a template once then... ...easily fill out a unique copy of it as many times as you need. ...send copies of it to multiple people for signing or filling. Document Sharing: * Email documents * Collaborate on a document with individuals or organizations * Choose to make your document 'public' or 'private' * Share 'public' documents on Facebook, Twitter or anywhere else Signing: * Easily sign and save any document * Create and import signatures from a phone * Send documents to others to be signed Security: * OAuth 2.0 authentication ensures only you can access your account * Data is transferred using state of the art 128 to 256 bit EV SSL Encryption * Saved documents are stored and backed up using Advanced Encryption Standard (AES) 256-bit symmetric keys Compatibility: * Works with all PDFs, Open Office and Microsoft Office Documents: (PDF, DOC, PPT, XLS, TXT, DOCX, PPTX and many more...) * Export documents as either PDF or DOC Open/Import Documents Directly From: * Your computer * Gmail™ * Google Drive™ * Dropbox * Any webpage URL
Typeform
typeform.com
Typeform is the gold standard of no-code, thoughtfully designed, people-friendly forms, quizzes, surveys, and asynchronous video solutions. Create personal experiences for your customers, build brand identity and loyalty, and accelerate your growth. With over 120 existing integrations, Typeform ensures that the data you need seamlessly plugs into your workflows and allows you to communicate at scale. With enterprise- level security and bu
Help Scout
helpscout.com
Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.
ClickFunnels
clickfunnels.com
Clickfunnels is one of the world’s most popular online sales funnel platforms where users can quickly and easily create beautiful sales pages that convert visitors into leads and paying customers. No tech, design, or coding experience necessary. Hundreds of plug n’ play templates at your fingertips. Or customize your own funnels. Clickfunnels comes with training, tutorials, and smooth 3rd party app, email, and payment integration. Users have built working funnels in as little as 10 minutes!
JustCall
justcall.io
JustCall: The All-in-One Business Communication Platform Connect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights. Top JustCall features to watch out for: * Inbound and outbound calling * Send and receive SMS & MMS * Sales dialer (Auto, Predictive and Power dialers) * SMS Workflows * SMS Bots * Multi-level IVR * Real-time agent assist * AI-powered SMS Copilot * AI coaching * Sentiment analysis * AI call scoring * Live call monitoring * Shared WhatsApp inbox * Automatic call distribution (ACD) * 100+ CRM integrations * Business phone numbers in 70+ countries
Tidio
tidio.com
Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels. Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.
Zoho SalesIQ
zoho.com
Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform.
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