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Voice over Internet Protocol (VoIP) software leverages an IP network to transmit phone calls seamlessly, eliminating the need for an additional telephone network. It serves as a modern version of PBX (Private Branch Exchange), a term referring to private telephone networks within organizations. VoIP providers offer various types of PBX, such as hosted PBX, virtual PBX, and cloud PBX, with differences primarily in the level of user maintenance required. The hardware requirements for VoIP solutions can vary. Some providers mandate the use of their specific phone systems, while others are compatible with any proprietary VoIP phone. Additionally, some VoIP providers offer a solution called softphone, which allows users to make calls using their personal cell phone, either as a supplement to or instead of a traditional PBX. VoIP capabilities are also integrated into other types of communication software. For instance, the voice component in video conferencing software is enabled by VoIP. However, VoIP providers offer internet-based call connectivity independently of video messaging services or other communication platforms. VoIP is a key feature of UCaaS (Unified Communications as a Service) software and contact center infrastructure software. Many UCaaS solutions include both softphone and PBX options within their offerings.
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Zoom
zoom.us
Zoom is a video conferencing app that allows users to hold virtual meetings, enabling video chats, screen sharing, and integration with various tools.
Podium
podium.com
Podium is a customer communication platform that improves interactions through messaging, review management, payments, and analytics for businesses.
OpenPhone
openphone.com
OpenPhone is a cloud-based phone app for businesses that allows calling, messaging, and team collaboration with shared numbers and AI-assisted features.
Twilio
twilio.com
Twilio is a cloud communications platform that enables voice, messaging, and video integration into applications, offering scalable APIs for customizable solutions.
Webex
webex.com
Webex Webinars is a platform for hosting scalable webinars that support interactive features, custom branding, and real-time translations for global audiences.
GoTo
goto.com
GoTo is an app for online video conferencing and IT management, enabling virtual meetings, collaboration, and comprehensive IT solutions for businesses.
JustCall
justcall.io
JustCall is a communication platform for businesses that enables calling, SMS, email, and WhatsApp interactions, with automation and integration features to enhance customer engagement.
Net2Phone
net2phone.com
Net2Phone is a cloud-based VoIP service that offers voice, video, and messaging for businesses, enabling communication with features like call management and video conferencing.
CallHippo
callhippo.com
CallHippo is a cloud-based business phone system that enhances communication with features like call routing, recording, and integrations for efficient customer management.
iPlum
iplum.com
iPlum provides a separate business phone line with calling and texting features for professionals, ensuring security and compliance for various industries.
Aircall
aircall.io
Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.
Grasshopper
grasshopper.com
Grasshopper is a virtual phone system for small businesses, enabling users to manage calls, voicemails, and texts using their existing devices without extra hardware.
Vonage
vonage.com
The Vonage app is a communication platform for businesses that facilitates voice, video, and text communications, with features for collaboration and customer service automation.
Ring4
ring4.com
Ring4 is an online business phone system that allows users to set up a business phone number quickly for calling, texting, and video conferencing.
8x8 Work
8x8.com
8x8 Work is a cloud-based collaboration app that combines voice, video, and messaging for seamless business communication across devices.
Textr Team
textrapp.com
Textr Team is a business communication app that allows teams to text and call using multiple local numbers on any device, enhancing collaboration and task management.
Cloudtalk
cloudtalk.com
CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.
Cisco
cisco.com
Cisco Spaces is a cloud platform that uses Cisco devices to turn buildings into smart spaces, enhancing safety, sustainability, and user experiences.
LeadDesk
leaddesk.com
LeadDesk is a cloud-based contact center software for managing sales and customer service, offering tools for call handling, analytics, and performance monitoring.
Nextiva
nextiva.com
Nextiva is a communication platform that integrates voice, video, SMS, and messaging to streamline customer interactions and internal communications for businesses.
Ooma Office
ooma.com
Ooma Office is a VoIP app for businesses, enabling call management, voicemail, and integration with business tools, supporting mobile and scalable communication solutions.
Sonetel
sonetel.com
Sonetel provides local phone numbers in various countries, enabling call forwarding, team communication, and customer interaction through chat and phone.
Zadarma
zadarma.com
Zadarma is a cloud-based VoIP phone system offering virtual numbers, a free Cloud PBX, SMS capabilities, and a webphone for businesses seeking low-cost communication solutions.
Voiply
voiply.com
Voiply is a VoIP app that offers phone services for homes and businesses, including unlimited U.S. and Canada calls, online fax, and number porting.
KrispCall
krispcall.com
KrispCall is a cloud telephony system that enables businesses to manage calls and texts using local and toll-free numbers globally, supporting CRM integration and various communication features.
smrtPhone
smrtphone.io
smrtPhone is a cloud-based communication app that integrates voice, text, and lead management tools to enhance productivity for sales-driven businesses.
MightyCall
mightycall.com
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
Ringover
ringover.com
Ringover is a multichannel cloud communication app for calls, SMS, video calls, and emails, enhancing business communication and customer interactions.
Hiya
hiya.com
Hiya app enables businesses to display their name on outbound calls, improving call recognition and customer response rates.
Ringblaze
ringblaze.com
Ringblaze is a virtual phone system for small businesses that manages calls, messages, and customer interactions in a shared inbox across various platforms.
Phone.com
phone.com
Phone.com is a communication app offering advanced call handling, video calling, and call management features for businesses, accessible from any device.
Kixie
kixie.com
Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.
Aloware
aloware.com
Aloware is a cloud-based phone system that enables SMBs to manage customer communications through calls, SMS, and email from a single dashboard.
Telnyx
telnyx.com
Telnyx is a communications platform that integrates voice, messaging, and fax services with APIs for businesses to enhance their communication systems.
Genesys Cloud
genesys.com
Genesys Cloud CX is a cloud-based contact center platform for managing customer interactions across various channels, enhancing service efficiency and engagement.
CommPeak
commpeak.com
CommPeak is a cloud-based communication solution that provides customizable contact center services, VoIP, SMS, and analytics for efficient business operations.
Tresta
tresta.com
Tresta is a virtual phone system app that allows users to manage business calls and texts from any smartphone, offering various communication features for businesses.
Devyce
devyce.com
Devyce is an AI-based phone system for businesses, offering call summarization, messaging, and team collaboration. Accessible on multiple platforms.
Mitel MiCollab
mitel.com
Mitel MiCollab is an enterprise app that centralizes voice, video, messaging, and collaboration tools for effective communication across multiple devices.
Kasookoo
kasookoo.com
Kasookoo is a cloud-based phone solution that enables users to manage team communications via mobile and desktop, offering features like call routing and unlimited calls to the UK, US, and Canada.
TalkChief
talkchief.io
TalkChief is a communication app that integrates chats, video calls, and file sharing into one platform for efficient personal and professional interactions.
VoIPstudio
voipstudio.com
VoIPstudio is a VoIP phone service that offers advanced call management and supports flexible, scalable communication for businesses, enhancing productivity and reliability.
Voip Business
voipbusiness.com
VoIP Business is a cloud-based communication app offering voice, video calling, and conferencing features, optimized for remote work and business collaboration.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
CircleLoop
circleloop.com
CircleLoop is a UK-based cloud telecom app that centralizes business communication, offering call management and integration with various tools.
Truly
truly.co
Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.
Fuze
fuze.com
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.
Talkroute
talkroute.com
Talkroute is a VoIP app that turns phones and desktops into a virtual phone system for calls, texts, and video meetings, suitable for various business needs.
IntBell
intbell.com
IntBell is a SAAS platform offering international SMS and voice services primarily for small and medium-sized businesses.
Ringostat
ringostat.com
Ringostat is a call tracking, telephony, and analytics platform that enhances customer communication and marketing performance for businesses.
VoIP.ms
voip.ms
VoIP.ms is a VoIP service that enables users to make and receive calls via the internet, offering features like call forwarding, voicemail, and integration with various devices.
TeleCMI
telecmi.com
TeleCMI is a cloud-based business phone system that enhances global communications with features for call monitoring, virtual numbers, and CRM integration.
AVOXI
avoxi.com
AVOXI is a cloud-based voice solution platform that enables businesses to manage global communication with features like call forwarding, recording, and CRM integration.
Yodel.io
yodel.io
Yodel.io integrates phone communication into Slack, allowing users to make calls with existing or new phone numbers in over 100 countries.
OnSIP
onsip.com
OnSIP is a VoIP platform that offers customizable communication tools, including call management, video conferencing, and integrations for small businesses.
Enablex.ai
enablex.io
Enablex.ai is a communication platform offering APIs and SDKs for integrating voice, video, and messaging features into applications for enhanced real-time communication.
CM.com
cm.com
CM.com is a communication platform that enables businesses to engage customers through various messaging channels and streamline interactions with integrated payment solutions.
Toky
toky.co
Toky is a business phone system that provides virtual phone numbers, call logging, and integration with CRM tools, enabling streamlined communication and collaboration.
NUACOM
nuacom.com
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
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