In order to be categorized under User Research, a product should: Provide tools to engage customers and/or visitors in real-life brand interactions digitally, in person, or a mix of both. Enable targeting of current customers/users for feedback or gathering feedback from external audiences. Allow for immediate feedback to gather timely opinions on specific aspects of the buyer's journey and individual circumstances. Include features or integrate with tools that aid in tagging, sorting, and sharing individual interviews and responses for analysis, facilitating informed optimization decisions by organizations.
Qualtrics
Qualtrics CoreXM is a platform for experience management, enabling organizations to build, launch, and analyze surveys for customer, employee, product, and brand insights.
Prolific
Prolific is a platform for researchers to collect high-quality data from a vetted pool of participants for academic and market research.
Hotjar
Hotjar is a behavior analytics tool that analyzes website use through heatmaps, session recordings, and surveys to improve user experience.
UserTesting
UserTesting helps businesses gather user feedback on digital products through real-time testing, ensuring designs meet user needs and improving overall experience.
dscout
dscout is a remote research app for collecting user insights through video feedback from participants worldwide, aiding businesses in product and service improvement.
Respondent Researcher
The Respondent Researcher app connects researchers with participants for real-time research interviews and surveys, streamlining data collection and analysis.
Dovetail
Dovetail is an AI-driven platform for collecting, analyzing, and collaborating on customer insights from various data sources.
Discuss
Discuss is a platform designed for researchers to gather and analyze customer insights, facilitating structured conversations and feedback at scale.
RealEye
RealEye is an online research platform that uses webcam eye-tracking to analyze user behavior, emotions, and survey responses in various studies.
Maze
Maze is a remote user research platform that enables designers and product managers to gather and analyze user insights effectively for product development.
Indeemo
Indeemo is an AI-powered video research platform that enables teams to gather contextual insights through multimedia feedback from participants in real life.
Respondent Participant
A marketplace for sourcing and scheduling global research interviews to assist in conducting various forms of research.
GetCurious
GetCurious helps product teams conduct user research quickly by gathering insights via video, audio, and screenshare during real-time participant sessions.
User Interviews
User Interviews is a platform that facilitates user research through structured interviews, enabling organizations to gather insights and understand user needs.
Forsta
Forsta is a customer experience management platform that helps businesses measure and improve customer and employee experiences through analytics and feedback tools.
HubUX
HubUX is a platform for managing participant recruitment and research operations, facilitating surveys and qualitative research with user engagement tools.
Userfeel
Userfeel is a usability testing platform that provides video recordings of user interactions with digital products, supporting both moderated and unmoderated tests.
UserZoom
UserZoom is a usability testing platform that helps teams gather and analyze user feedback for product optimization and design improvements.
Marker.io
Marker.io is a feedback tool for web development teams that allows users to capture, manage, and act on feedback through annotated screenshots and integrations with project management tools.
Userlytics
Userlytics is a user experience research platform for usability testing and user feedback collection via a global participant pool.
Global App Testing
Global App Testing connects developers with a global community of testers to provide comprehensive testing services for web and mobile applications.
UXtweak
UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.
Remesh
Remesh is a research platform that enables real-time conversations with audiences, using AI to analyze their feedback and provide insights for decision-making.
Field Agent
Field Agent is a mobile app that allows users to earn money by completing retail-related tasks like surveys and mystery shopping.
Juno
Juno is an AI research platform that conducts user interviews to gather insights about thoughts and feelings, operating autonomously and in multiple languages.
UX Sniff
UX Sniff is an AI tool that analyzes session recordings to identify unusual click patterns, helping improve website navigation and user experience.
Tobii UX Explore
Tobii UX Explore provides insights into user experience by visualizing user attention and gaze with smartphone-based testing for design improvements.
UX Metrics
UX Metrics is an accessible online platform for card sorting and tree testing, designed for all users to conduct user research and analyze insights easily.
VWO
VWO is a web testing and conversion optimization platform that helps businesses enhance user experience through analytics and experimentation tools.
Great Question
Great Question facilitates UX research by enabling user recruitment, interviews, surveys, and data storage for insights.
RapidUsertests
RapidUsertests is a platform that connects businesses with testers to collect usability feedback for websites and apps, helping improve user experience and product performance.
Ideally
Ideally is an innovation platform that provides on-demand insights for brands to test concepts and ideas using generative AI.
Usersnap
Usersnap enables product teams to gather user feedback, report bugs, and conduct user testing through visual feedback and integrations with project management tools.
Highlight
Highlight is an app that facilitates in-home testing of consumer products, helping brands collect data on their new food, beauty, and pet products for improved market launch.
Kraftful
Kraftful analyzes user feedback to help product teams understand needs and improve products by extracting actionable insights from various sources.
UXReality
UXReality is an AI-powered app that tracks mobile user behavior, providing insights through features like heatmaps, gaze plots, and emotion measurement.
Userbrain
Userbrain is a user research platform for remote usability testing, allowing businesses to gather video feedback from real users on their digital products.
UXTesting
UXTesting is a mobile usability testing tool that helps developers and designers analyze user behavior and improve product user experience.
Userback
Userback is a user feedback platform that collects visual feedback and insights to enhance product development and user experience through surveys and session replays.
Zuko
Zuko is a form analytics tool that helps businesses understand user behavior on online forms to reduce abandonment and improve conversion rates.
UXArmy
UXArmy is a user research platform that facilitates usability testing and gathers insights through video recordings, interviews, and analysis tools.
CoNote
CoNote transcribes, analyzes, and organizes qualitative research data, facilitating team collaboration.
BuildUX
BuildUX is a SaaS platform that helps UX teams create and analyze user personas for better product strategy and design decisions.
Kantar Marketplace
Kantar Marketplace is an automated research platform providing insights and analytics to help businesses understand consumer behavior and market trends.
NEXT
NEXT is an AI-powered platform that analyzes customer interactions, providing insights for product development and decision-making.
Marvin
Marvin is a qualitative data analysis platform that centralizes customer knowledge and automates research tasks to enhance user insight sharing and product design.
EthOS
EthOS is a research platform enabling user insights through mobile ethnography, diary studies, and chat-based interviews for UX and market researchers.
Howuku
Howuku is a behavior analytics app that helps businesses track user interactions on websites using heatmaps, A/B testing, and surveys to improve engagement and conversions.
Sprig
Sprig is a user insights platform that provides tools for surveys, session replays, and AI analysis to help product teams gather and utilize user feedback effectively.
OpenQ
OpenQ is a B2B research operations app that helps manage interviews and research panels with features for outreach, scheduling, incentives, and compliance.
PlaybookUX
PlaybookUX is a platform for user research and usability testing, enabling businesses to gather feedback on products from customers through various testing methods.
Optimal Workshop
Optimal Workshop is a user experience research platform that helps analyze and improve website and app information architecture through various testing methods.
Glow
Glow is a research-tech platform that helps brands gather insights on market research, audience analysis, and testing through user-friendly tools and real-time data.
WEVO
WEVO is a UX research platform that provides quick insights to improve website conversion and user experience using AI for testing and feedback analysis.
Sticky
Sticky is an online eye tracking software and survey tool that evaluates audience responses to ads, packaging, and videos across devices globally.
Plotline
Plotline is an in-app messaging platform that enables companies to customize messages, gather user feedback, and analyze engagement data to enhance user experience.
Netigate Feedback
Netigate is a feedback platform that helps organizations collect, analyze, and act on customer and employee insights to improve satisfaction and loyalty.
UserPeek
UserPeek is a remote usability testing platform that records user interactions, offers speech-to-text transcription, and enables analysis for product improvements.
UserBob
UserBob is a remote user testing service that recruits users to test apps or websites, providing recorded videos of their experiences to help improve usability.
PickFu
PickFu allows users to create polls for testing product designs, images, and copy to determine preferences in their target market.
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