Discuss is a platform designed for researchers to gather and analyze customer insights, facilitating structured conversations and feedback at scale.

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  • Manage multiple Discuss accounts and switch between them without logging out.

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Market research, consumer insights, CX and UX teams use Discuss to gather customer feedback and turn it into evidence for business decisions. It supports research agencies as well as marketing, product and R&D teams working on questions such as how people respond to a product concept, message or customer experience. Researchers can run surveys, live video interviews and focus groups, AI-moderated interviews, and self-paced feedback activities. They can recruit participants, share materials for feedback, and bring existing research into the platform. Live sessions include tools such as observer rooms and session recordings. Studies are collected in a searchable research library. Teams can ask questions across their research and review findings linked to supporting participant quotes and video clips. Discuss may suit organizations that want to combine qualitative and quantitative research, or run moderated and AI-led studies within one workflow.

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