KrispCall

KrispCall is a web-based phone system designed to enhance business communications by allowing users to make and receive calls directly over the internet. This cloud telephony solution offers a range of features, including CRM integration, call routing, lead management, and a live chat system. It supports unified call management, global calling, SMS, shared phone numbers, and customized caller IDs, making it suitable for businesses seeking to streamline internal and external communications.

Key features of KrispCall include Interactive Voice Response (IVR), which automates customer interactions through voice prompts and keypad inputs, reducing wait times and enhancing customer satisfaction. The app also supports call analytics, voicemails, and number sharing, providing businesses with comprehensive tools to manage their telephony needs efficiently. Additionally, KrispCall offers features like call whispering and call notes, allowing managers to monitor calls and provide real-time guidance to agents.

By leveraging KrispCall, businesses can benefit from enhanced flexibility, cost savings, and improved security compared to traditional phone systems. The app's web-based interface allows users to access call data from a dashboard, simplifying contact management tasks. Overall, KrispCall is a versatile tool for businesses looking to modernize their communication infrastructure and improve customer service.