Pylon
usepylon.com
Pylon is the customer operations platform for modern businesses helping fast growing companies like Deel, Hightouch, Merge, Clay, and Monte Carlo Data to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app chat, and Slack communities. Pylon automatically track customers issues across all the places you talk to your customer, giving a unified place to view, respond to, run workflows, and collect analytics on customer requests. Create views, custom fields, triggers, assignment policies and more. Use AI to auto tag conversations, sync customer Slack conversations to your CRM, send product updates across channels and view engagement. Pylon is trusted by the and more to help scale CX operations across customer support and customer success.
Flexmail
flexmail.be
Flexmail has made email marketing easy: you design mails and campaigns tailored to your needs, reach the people that are important to you and learn from the right results. See the bigger picture for every single person in your list, bring information together with forms and landing pages, set up tailored messages and follow up with automation. Flexmail fully supports multilingual communication and offers you the best deliverability.
CallerDesk
callerdesk.io
Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call, IVR/toll-free number, and a complete cloud call center with deep API integration functionality, all under one roof. Their product requires no hardware involvement, takes only 15 minutes to set up, and is virtually connected, saving time and money for their customers while providing more business scalability options. Founded in 2016 as Deskotel Communications Pvt. ltd under the brand name of CallerDesk. They are also an official resource partner with Startupindia portal ( Initiative of Niti Ayog ) & Nasscom 10000 Startup.
Act-On
act-on.com
Act-On Software provides solutions that empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features. Orchestrate and optimize the entire customer journey — from awareness to advocacy — by building continuous, customized engagement that transforms visitors into prospects, prospects into qualified leads, and qualified leads into lifetime customers. • Deliver exceptional brand experiences throughout the customer lifecycle by automating buying journeys, personalizing communications and campaigns, and improving brand affinity and loyalty. Leverage Act-On’s automated capabilities to attract new prospects, engage your contacts, and guide leads toward more frequent and more lucrative purchasing decisions. • Drive measurable product adoption and customer retention through executing comprehensive onboarding and training programs, product adoption and customer retention strategies, and new products and services promotions. From new contacts to loyal partners, you can use Act-On to engage your audience, turn them into brand ambassadors, and keep them coming back for more. With interactive and dynamic reporting and analytics to assess, showcase, and improve performance, the Act-On Platform is designed to deliver growth marketing value for businesses and marketers of any size, shape, location, and scale. Platform features include: • Automated and adaptable buying journeys • Deep integrations with leading CRM systems and web conferencing • Website visitor engagement tracking and intent reporting • Dynamic lead scoring, segmenting, and nurturing • Social media listening, prospecting, publishing, and advocacy • Easy-to-design web forms, landing pages, and email templates • Event-triggered and transactional emailing • Active contact-based pricing for actual usage billing We get marketing. We understand your challenges. And we’re here to help you excel with every customer and every campaign.
WotNot
wotnot.io
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.
Comm10
comm100.com
Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots and automation within one integrated console. Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.
SendX
sendx.io
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability. 3000+ companies worldwide trust SendX for their Email Marketing. **Start with 14 days free trial (no credit card required). **Pricing starts at $7.49/month Key Features & Benefits: - Send Unlimited Email Campaigns - Build Your Email List with forms and pop-ups - Powerful Automation Tools - Design with Drag & Drop Email Editor (no coding required) - Best Of Breed Email Deliverability (get emails delivered in the primary inbox - Free Migration Service (we will migrate your email marketing account from any ESP for free) - Trusted by 3000+ companies worldwide - 14 days Free Trial (no credit card required, instant setup)
Gupshup
gupshup.io
Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs. Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers. Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data. As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google's Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.
Infobip
infobip.com
Infobip Email API is an email-sending infrastructure that instantly delivers a high volume of emails over SMTP, or HTTP API. Helps to provide an excellent customer experience with emails delivered without delays, increasing revenue by maximizing deliverability. Support all formats of transactional or promotional emails. Robust and easily scalable infrastructure Process millions of emails in minutes, and deliver them in 2 secs with a 99,4% of deliverability rate. Ready to support any volume of emails. Built for product teams and developers Simple and flexible integration, support all popular programming languages, <100 milliseconds median response time, 99.99% uptime SLA. 24/7 technical support from experienced engineers. Data centers worldwide Local deployments and storage ensure lower latencies and higher security. Remain fully compliant with regional regulations. Deliverability support A dedicated team of deliverability experts helps with onboarding, custom domain warm-up, and maximizing performance. Reporting and analytics Diagnose and resolve sending issues quickly with logs reports and webhooks. Track email performance, and get insights with full email analytics. Email Validation Use API or web application to identify high-risk contacts, remove invalid email addresses, and keep mailing lists clean. Protect sender reputation with a quality database and increase deliverability.
Chatwith
chatwith.tools
AI chatbot that does more than just chatting. Plug in your content and data sources. Integrate with your services. Create a custom AI chatbot that not only chats but converts. Zero coding, on your website in minutes. Chatwith is an AI chatbot builder. It reads files, scrapes web addresses provided by you and connects to your services to let customers interact with your business through text. You can train your chatbot on any website address you want (eg. a public Notion link). Chatwith is meant primarily to be installed on websites, but can also just share it using a link or even create your own personal assistant!
Watermelon
watermelon.ai
Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for your customers 24/7, during every step of their customer journey.
ADLN
adln.io
Adln.io is a Powerful Workflow Tool to Streamline your Customer Support and integrate Apps Seamlessly with Telegram, and Automated Messages, all within a Single Platform. We are Here to Help you Transform the Way you do Business.
SolarWinds
solarwinds.com
The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks. Key features: • Centralized ticketing and incident management • IT asset management (ITAM) with automated discovery and centralized inventory • Built-in knowledge base for self-service • IT change management and customizable approval workflows • Reporting, SLA alerts, and customer surveys • Remote control Windows®, Mac OS® X and Linux® systems • Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session • Remote access to support end-users outside the firewall
mails.ai
mails.ai
Mails.ai is the go-to platform for growing your business through efficient cold email outreach. It's an advanced yet user-friendly system that helps you reach more people with less effort. What you'll love about Mails.ai: - Smart Email Automation: Our AI takes care of sending emails and follow-ups for you. - Connect as Many Email Accounts as You Want: There’s no cap - link as many accounts as you need. - Real-Time Email Verifier: We make sure your emails land in inboxes, not spam folders, with our instant verification system. - Unlimited Contacts Upload: No matter how big your lead list is, you can upload them all. - AI-Created Custom Emails: Get emails that speak directly to your audience, written by our clever AI. - Intelligent Sending Patterns: Our system smartly rotates senders to keep your deliverability high and spam risks low. Mails.ai is more than just an email campaign tool—it's designed to boost your responses and help you seal more deals. It's all about getting you a better return on your investments, with flat-fee pricing no matter the size of your outreach. And that's not all - enjoy our complimentary email warmup service, which is one of the most generous around. With Mails.ai, you're choosing a blend of effectiveness, scale, and value in your email outreach efforts.
SpotlerUK
spotler.co.uk
Complete B2B inbound and outbound marketing software. Ensuring your marketing & sales teams get more leads from website traffic, convert more visitors into MQLs and run complete marketing campaigns.
Acquire
acquire.io
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.
User.com
user.com
User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place. Interested in Marketing Automation? Grab our free 14-day trial with no upfront payment: http://bit.ly/2wrc3Ax We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list see our integrations page here: http://bit.ly/38Dsxn2 As a real-time customer and engagement tool for small and large businesses alike, User.com has been designed to maximize conversion rates and grow user satisfaction. With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time. We understand how important it is to have ongoing engagement with your users in real-time - With the integration of our live chat tool, you can connect in real-time and worldwide. All conversations are stored and connected. Lookup at anytime the latest messages - and send the updates to users via email with simple connections between them.
Whatfix
whatfix.com
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, Cisco, UPS Supply Chain Solutions, and Genuine Parts Company. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix.
chatof.ai
chatof.ai
ChatOf.ai is a platform that allows businesses to create and deploy their own AI-powered chatbots. The key features of the service include: * Custom AI Chatbots: The platform enables businesses to build and deploy customized chatbots that are tailored to their specific needs and brand. The chatbots can be designed to handle various business functions such as customer support, lead generation, e-commerce assistance, and more. * Conversational AI Technology: ChatOf.ai utilizes advanced natural language processing (NLP) and machine learning algorithms to power its chatbots, enabling them to engage in human-like conversations and understand the context and intent behind user queries. * No-Code Chatbot Builder: The service provides a user-friendly, no-code chatbot builder interface that allows businesses to create and configure their chatbots without the need for extensive technical knowledge or programming skills. * Omnichannel Deployment: The chatbots created on the platform can be seamlessly integrated and deployed across multiple channels, such as websites, mobile apps, messaging platforms (e.g., Facebook Messenger, WhatsApp), and voice assistants. * Analytics and Optimization: ChatOf.ai offers real-time analytics and performance tracking tools to help businesses monitor the performance of their chatbots, identify areas for improvement, and optimize the conversational experiences. * Enterprise-Grade Security: The platform is designed with enterprise-level security features to ensure the protection of sensitive data and compliance with relevant regulations. ChatOf.ai positions itself as a comprehensive solution for businesses looking to leverage the power of AI-powered chatbots to enhance their customer interactions, automate various business processes, and drive growth.
MessageDesk
messagedesk.com
MessageDesk is a smarter, simpler, business text messaging app. We help organizations of all sizes get the job done with an easy-to-use business text messaging app built for service, sales, and support. Add texting to any business phone number including VoIP and landlines. Use MessageDesk's shared team SMS inbox and mass text broadcasts to get the right message to the right people at the right time. Streamline your SMS communication and save time with scheduled text messages, keyword-based autoresponders, automation, and pre-saved text message templates.
Mailmunch
mailmunch.com
Mailmunch is the complete lead growth and email marketing service for bloggers, solopreneurs, startups, and enterprises. From B2B to B2C, over 500,000 businesses count on Mailmunch to generate thousands of leads every day and grow their revenue from email marketing. Here's everything that you can do with Mailmunch: - Build email lists with a wide variety of opt-in form for every industry and use case - Nurture these leads with lead nurturing sequences - Lower cart abandonment and generate repeat sales with easy-to-build autoresponders - Promote new campaigns or announce product updates with high deliverability broadcasts - Boost conversions with our eye-catching landing pages that are designed for high traction Mailmunch is also incredibly easy to set up. Our intuitive drag & drop builder along with hundreds of free templates ensure that you can launch any campaign in a matter of minutes, be it an opt-in form, an email campaign, or a landing page. And if you’re wondering whether Mailmunch is a good fit for your organization, don’t worry. Mailmunch has an option for every industry and vertical. More about Mailmunch opt-in forms: - Six different types of opt-in forms - Vast template library for every use case - Advanced display rules and A/B testing - Drag & drop builder for easy customization - Mobile-friendly forms that look good on every device More about Mailmunch landing pages: - Large template library for every industry - Drag & drop builder for easy customization - Out of the box integrations with leading email marketing services - A/B testing to optimize for high conversions More about Mailmunch email marketing: - Large template library for every campaign and niche - Drag & drop builder for easy customization - Autoresponder sequences - Easy-to-design and schedule broadcasts There’s a lot more in our powerful suite of tools to cater to all your email marketing needs. All our paid plans come with a 60-day money-back guarantee to give you the confidence to try the easiest lead growth and email marketing tool you’ll find.
SuprSend
suprsend.com
SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for easy client management - Template management with version controls - In-App Inbox for website and app (React, Angular, JS, Flutter - embedded & Headless components) - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Batching notifications & Digests - Routing notifications between multiple channels - Brand management to send notifications to customer's end users - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts
Routee
routee.net
Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their target audience. Powered by AMD Telecom’s vigorous infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. What are some of the things you can do with Routee? -SMS Spread your message efficiently all over the globe using the SMS services Routee provides. Marketing SMS, Transactional SMS, Two-Way SMS, SMS Two-Factor Authentication,SMS Survey, Bulk MMS, Verified SMS Sender. -VOICE Let people hear your business’s voice through the numerous VoIP choices. Elevate your brand through Voice Broadcasting, Two Way Voice, Click To Call, Text To Speech, Cloud IVR and Voice Two Factor Authentication. -EMAIL Discover which Email service suits you, customize it and make it happen. Promotional Email, Transactional Email, Email Verifier. Which one do you need? -MESSAGING APPS Reach your clients with more interactive messages and increase your revenues. Engage with them via Viber, RCS, Facebook, Telegram & WhatsApp. -NUMBERS Get your own Premium Rate or Toll-free numbers, validate your contacts list and prevent call-related fraud. This advanced communications platform includes Virtual Numbers, Number Validation, Number Lookup, Missed Call, Call Masking, Toll-free Numbers. -TWO FACTOR AUTHENTICATION Add a second layer of security to your business by utilizing a combination of two different components. Prevent fraudsters from getting access to your sensitive information, application, or software. Use among Two-Factor Authentication with Fallback, SMS, Voice, Viber, or Missed Call.
Kasplo
kasplo.com
Kasplo is an enterprise grade email marketing platform that helps brands boost their sales, customer retention and improve lifetime value of customers. The key highlights include an easy to use email builder with drag and drop options, segmentation tools to tailor your messages to users, and creating various intent capture forms. As a smart email toolkit, businesses can use Kasplo to take the best advantage of this cost effective and ROI driven marketing platform.
Oct8ne
oct8ne.com
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.
Chatling
chatling.ai
Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Chatling helps you build custom chatbots instantly and deploy to any website without any coding involved.
MailerSend
mailersend.com
MailerSend is a powerful transactional email system built for developers but designed so non-tech teams can contribute without coding. Intuitively-designed tools like a drag & drop builder and dynamic content templates help teams collaborate.
Command AI
command.ai
At Command AI, we believe in a world where the internet “just works” for every visitor, customer, and user. As the internet has become more powerful and crowded, it has become harder for everyone to use. And the solutions we’ve come up with to date — like irritating chatbots and pestering popups — end up being ignored or even annoying users more than they help. We sell tools to software builders and buyers to help them make their software better for users. We call this as our User Assistance Platform, and it comes in 2 pieces: - AI Agent — an AI chat agent that can answer users questions, perform actions for them, and even co-browse with them to teach your interface. - Nudge Platform — AI-assisted nudges, hints, and messages to guide users in personalized ways that don’t annoy them. We do this by optimally delivering nudges based on in-product behavior not just static rules as well as measuring measuring and the extent to which users “rage close” nudges to avoid pestering them. A replacement for legacy Digital Adoption Platforms User assistance translates into concrete outcomes like improved engagement, feature adoption, conversion, and retention, all while decreasing low-value support tickets. We’re used by teams like HubSpot, HashiCorp, Yotpo, Thryvv, and Freshworks.
UserGuiding
userguiding.com
UserGuiding helps companies to improve product adoption by designing interactive user onboarding flows. Non-technical people can create step by step product walkthroughs, without any coding. UserGuiding also provides analytics to track the performance of the tours, segmentation to create more personalized experiences, NPS for capturing feedback, and onboarding checklists for a wholesome onboarding experience. From Red Ventures to Young Capital, thousands of companies trust UserGuiding.
SentiOne
sentione.com
SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.
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