Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
amberSearch
ambersearch.de
amberSearch is a platform that connects and centralizes internal knowledge, enabling quick access to information for employees through an easy-to-use search interface.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Voxjar
voxjar.com
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
eGain
egain.com
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
isorobot
isorobot.io
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Synthetix
synthetix.io
Synthetix is a decentralized protocol on Ethereum for creating synthetic assets, enabling trading without owning the underlying assets and enhancing liquidity for DeFi applications.
Cordless
cordless.io
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Chat Board
chatboardapp.com
Chat Board is a web app that automates customer communication using AI chatbots and integrates with major platforms like OpenAI and Google.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Docsie
docsie.io
Docsie is a web-based platform for creating, managing, and publishing product documentation in multiple languages, with analytics and translation support.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Snapforce CRM
snapforce.com
Snapforce CRM is a customer relationship management tool for small and mid-sized businesses, featuring telephony, analytics, and integration capabilities.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Pulsedesk
pulsedesk.com
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
next4biz
next4biz.com
next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
Scorebuddy
scorebuddyqa.com
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
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