Ozonetel CloudAgent
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Heyday AI
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
VirtualPBX
VirtualPBX is a cloud-based phone system that streamlines business communication with features like call recording, routing, and analytics.
Assistbox
Assistbox is a video and audio communication platform for organizations to provide remote customer support across various sectors, including sales, finance, and healthcare.
Chameleon
Chameleon is a digital adoption platform that creates in-app guides, tours, and messaging to enhance user onboarding, engagement, and feature adoption without coding.
Cocoom
Cocoom is an internal communication tool integrated with Teams, designed to enhance team collaboration and information sharing.
Cassidy
Cassidy is an AI-driven platform that integrates with business tools to create personalized AI assistants and automate customer support tasks.
Igloo
Igloo is a digital workplace platform that enhances internal communication, collaboration, and knowledge management with customizable intranet and learning features.
amberSearch
amberSearch is a platform that connects and centralizes internal knowledge, enabling quick access to information for employees through an easy-to-use search interface.
Goldfish.ie
Goldfish.ie offers cloud-based VoIP telecom services for businesses, providing features like call management and integration with Zoho CRM for improved communication.
DialLink
DialLink is a cloud-based phone system for SMBs and startups, enabling centralized communication, automation of tasks, and integration with business tools.
calldesk
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
Instadesk
Instadesk offers a range of conversational AI products, including outbound calling, customer service, digital human employees, quality control, and assistant services.
Calix
Calix provides a cloud platform for broadband service providers to manage operations, enhance subscriber engagement, and offer various services efficiently.
DeveloperHub
DeveloperHub is a documentation platform for teams to collaboratively create, publish, and analyze customer-facing documentation, aimed at reducing support tickets.
ROO.AI
ROO.AI is a worker platform that provides mobile access to work instructions, training, and reporting tools to enhance productivity, safety, and decision-making.
Brexa
Brexa is a CRM app that automates sales, appointment scheduling, invoicing, live chat, and customer management to help grow businesses efficiently.
Elements.cloud
Elements.cloud is a Change Intelligence platform for Salesforce users, helping manage configurations, analyze impacts, and streamline development cycles with AI-driven tools.
Knowlarity
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
VOCALLS
VOCALLS automates customer interactions via voice, chat, and email, enhancing efficiency and allowing agents to focus on complex tasks.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Voxjar
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
virtualQ
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
Chatmasters
Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.
QueueMetrics
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
OnPlan
OnPlan is a platform for creating and managing work packages for the commissioning and maintenance of industrial assets, suitable for distributed teams.
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