Page 42 - Top Verint Alternatives

Mavenoid

mavenoid.com

Mavenoid is the Intelligent Support Platform specifically designed for products and devices. Mavenoid’s purpose-built technology delivers best-in-class customer support with intelligent troubleshooting and personalized remote support that delivers resolution rates of 58% and up. With Mavenoid, product manufacturers and sellers provide genius level customer support and realize brilliant ROI.

LiveHelpNow

livehelpnow.net

LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Whether you’re looking to improve large scale call center operations and help desk functionality or simply want to implement better lead generation and customer support tools for your small business, our software will help your team work faster and smarter, while making your customers’ experience with your brand better.

Ozonetel CloudAgent

ozonetel.com

CloudAgent is Ozonetel’s cloud-native Contact Center as a Software (CCaaS) Platform that is trusted by India’s leading brands for running efficient, cost-effective, and scalable contact center operations. It combines the capabilities of multi-channel ACD, intelligent IVR, powerful dialers, quality monitoring, and AI systems enabling businesses to create seamless omnichannel customer communications. * Unified Dashboards. For Effortless Omnichannel CX - CloudAgent offers a unified platform to effortlessly manage phone calls, SMS, WhatsApp, and more. Your agents can effortlessly switch between voice and digital channels on a single dashboard. Ensure conversational continuity for your customers across channels. * Deep CRM Integrations. For Unmatched Automation - With CloudAgent's readymade CRM integrations, you auto log call data and call recordings into your CRM. Agents click-to-call or answer calls from within the CRM itself. They view customer data as they speak, resolving queries 25%-35% faster. * Superior Monitoring. For Transformed Agent Performance - CloudAgent offers the most comprehensive and flexible dashboards, tracking performance across 300+ parameters. Supervisors get a bird’s eye view of everything happening on their floor. You track and assess metrics across campaigns and teams for actionable training insights.

Nominal

nominal.so

Say goodbye to spreadsheet chaos and hello to streamlined efficiency. Nominal is the cloud-based, AI-powered financial operations platform built for mid-market companies and their accounting and finance teams. Nominal bridges the ERP gap with AI automation, turning business logic into AI-powered workflows so you can focus on strategy over spreadsheets. Our platform addresses critical challenges faced by mid-market companies: - Multi-entity Consolidation: Consolidate multiple entities and perform intercompany and elimination entries in minutes. - Close Management: Accelerate your month-end close with data-driven collaboration. - AI Generative Subledgers: Harness the power of AI to automate and streamline your subledgers, including prepaid expenses, leases, and fixed assets - Financial Data Lake: Access on-demand data that works for you. We're here to transform your financial operations, from multi-entity consolidation to month-end close - all without the headache of complex ERP customizations or endless Excel sprawl. Ready to excel without Excel? Discover how Nominal can be your new secret weapon in financial automation. Book a demo today and see how we're helping the smartest in finance move beyond spreadsheets.

Joiin

joiin.co

Joiin is a software platform to automate consolidation of financial, sales and KPI data to create great-looking reports quickly and seamlessly. Works with Xero, QuickBooks, Sage & spreadsheets. With Joiin, you can manage multi-entity and multi-currency group consolidations with ease. Both off the shelf and custom reporting allows you to create bespoke consolidated reports and download for management reporting packs, at the touch of a button. Endless financial reporting happiness Save time with Joiin: Spend less time finding data and churning through spreadsheets every month. A super-easy app: Connect within minutes and see data whether at your desk or on the go. Highly flexible features: Create an accurate picture of inter-company finances with powerful features. Safe and secure: Keep your data protected with our robust end-to-end security & multi-factor authentication. Competitive & simple: Achieve automated consolidation and customisation without breaking the bank. Makes life easier: Create beautiful reports and presentations & collaborate more effectively along the way. With our dedicated support team on hand to ensure an easy transition, you'll be up and running in no time. Our comprehensive support package includes on-boarding, one-to-one technical support and a dedicated help centre. Simple, affordable pricing means that all features are included in all plans, while built-in end-to-end security gives you peace of mind to work safely and securely. Start your 14 day free trial. All of our features. No credit card required. Who Uses Joiin? Joiin is used by businesses, finance teams, accountants and advisors. Joiin is a B Corp Certified company.

Rephop

rephop.com

Rephop is simple to use, web-based group consolidation, reporting and planning software. An entirely new way to see and use your financial information.

Basis

basis.so

Basis is a strategic finance platform that finance teams use to bring together financial and operational data, create and maintain data-integrated planning models, and build self-serve reports and dashboards.

Syft Analytics

syftanalytics.com

Syft Analytics is an award-winning financial reporting and analytics software. Accountants and businesses use Syft to create financial reports, build consolidations, forecast performance, enhance reporting with non-financial information, and review data. With Syft’s AI-powered insights across every graph and report, you can go from data to decisions in no time. Get peace of mind with access to our Security Center including SOC 2 and GDPR accreditations. Up-skill your team quickly with live onboarding sessions and develop your knowledge with Syft Campus. 9 out of 10 users say Syft is easier to use than other reporting solutions. Join 100,000+ businesses that choose Syft with a 14-day free trial.

LiveFlow

liveflow.io

LiveFlow is a flexible and powerful FP&A platform that syncs your QuickBooks Online data in a Google Sheets or Microsoft Excel dashboard and allows you to create live, impactful reports in minutes. We provide serious value for your business. • Import QuickBooks data into Google Sheets or Excel in seconds to create shareable dashboards that automatically update. • Harness all of the flexibility of Google Sheets or Excel with your QuickBooks Online data for drilling down, visualization, and impactful reporting. • Consolidate financials from multi-entity businesses in seconds • Choose from 100+ report templates to completely customize for your business or clients. • Our Customer Success Team of financial professionals handle onboarding to make sure your every step with LiveFlow is smooth. • SOC-2 compliant, so all your data is safe.

Mosaic Tech

mosaic.tech

Mosaic is the first Strategic Finance Platform for agile planning, real-time reporting, and better decision making. Easily consolidating insights across ERP, CRM, HRIS, and Billing systems, Mosaic empowers teams to work together in a unified, cross-functional platform that acts as a simple source of truth for the entire organization. Mosaic was founded in 2019 by three finance leaders frustrated by the slow speed, high complexity, and inefficiencies of existing tools in the market. Knowing the office of the CFO needed an overhaul, they set out to build a platform that would address the technical challenges modern-day finance and business teams face. Today, Mosaic is leveraged by some of the fastest-growing companies, helping them align, collaborate and plan for the future. To learn more and to see it in action, visit www.mosaic.tech or send a note to [email protected].

Baklib

baklib.com

Baklib is a professional knowledge base & help document creation software. * Knowledge Base: Knowledge base, large, multi-source documents, complex content. * Guide: Guide, manual, document, medium-sized, clear structure, easy to navigate, easy to search.

Messagepoint

messagepoint.com

Messagepoint is a leading provider of customer communications management software. Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical (business) users. Customers rely on Messagepoint's award-winning platform to consistently deliver exceptional, highly personalized customer communications across all platforms and channels.

Ada

ada.cx

Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Neuron7.ai

neuron7.ai

Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.

livepro

livepro.com

livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers. Trusted globally for over two decades, livepro streamlines intricate processes, communicates critical updates in highly regulated industries, enhances productivity by reducing training times, and providing valuable management insights. With its AI-assisted search, livepro seamlessly delivers governed knowledge across web, chatbots, CRMs, and self-service portals, offering a comprehensive omnichannel experience from a single source of truth. At livepro, they pride themselves on having the system that is the easiest-to-use, easiest-to-manage and a team that is the easiest to work with – always.

BOTWISE

botwise.io

BOTWISE is the ultimate knowledge base for customer service - empower your team members and clients to find more and faster! It lets you seamlessly create, manage, and look for the right information within your company. They save our clients 1h per agent daily! Thanks to BOTWISE, you can: - Reduce the average handling time of your customers' inquiries with state-of-the-art contextual search - no more endless clicking! - Speed up response time thanks to the integration of different sources of information - Reduce the number of complaints and angry customers thanks to dedicated insights for managers - Reduce training and onboarding times with smart updates and knowledge-base management

Synthetix

synthetix.io

Synthetix is a decentralized liquidity provisioning protocol built on Ethereum and Optimistic Ethereum (a layer two scaling solution built on Ethereum). Synthetic assets, and associated products, are collateralized by stakers via Synthetix Network Token (SNX), which when locked in a staking contract enables the issuance of synthetic assets (synths). This pooled collateral model allows users to perform conversions between synths directly with the smart contract, avoiding the need for counterparties. This mechanism solves the liquidity and slippage issues experienced by DEXs. Synthetix liquidity powers a range of derivatives and on-chain financial instruments. You can learn more about the two types of synthetic assets that protocols will integrate to create on-chain derivatives. The Synthetix Protocol does not operate any user-facing front-ends, which allow users to trade. Instead, it serves as a backend liquidity provisioning tool to support user-facing DeFi applications. There is a growing number of protocols that utilize this capital and generate trading fees for stakers.

Guides.co

guides.co

The Guides AI assistant helps you achieve your goals - at home and work, built on content you can trust and unrivaled privacy. * Learn new skills while achieving your goals * Use the latest AI technology * Train your assistant on high-quality, curated content * A tokenized ecosystem where contribution is rewarded * Your privacy is fully protected Guides helps people, organisations, and industires reimagine how they publish and share practical information to create a better future for everyone.

Beedoo

beedoo.com.br

Beedoo is a knowledge management and communication platform designed for operational and frontline teams. Its goal is to enhance efficiency and productivity through various features, including Communication, Training, Gamification, Performance Management, and Knowledge Base.

dScribe

dscribedata.com

Founded in Belgium in 2021, dScribe is dedicated to guiding organizations toward data-driven brilliance. We’re passionate about empowering employees with more streamlined access to impactful data. We believe your users deserve an elegantly designed and effective data knowledge solution. Leveraging a proven and continuously refined metadata management framework, along with out-of-the-box integrations, we promise you increased data adoption from day one.

Calls9

calls9.com

Calls9 is a Digital Innovation and Transformation Agency. Calls9 believes every business should have access to the technology and expertise they need to realise their vision and full potential - no barriers, no limits, no exceptions - a revolution open to everyone.

PaceKB

pacekb.com

PaceKB is a hosted Knowledge Base service that allows you to reduce your average support time significantly. By hosting the answers of your frequently asked questions on a centralised website, you can relieve your support staff off additional stress repeating answers to common questions. PaceKB hosts your Knowledge Base for you, and a basic plan is available for businesses free of charge.

Near-Life

near-life.tech

Near-Life is an easy-to-use platform that lets educators and learning professionals make interactive video, VR and gamified content quickly and easily, so they can share immersive experiences that are more engaging, more memorable and more impactful.

HelpCenter.io

helpcenter.io

Say goodbye to repetitive customer support requests and hello to smarter, more efficient support enhanced by AI but powered by your team. With HelpCenter.io, you can craft a beautifully designed knowledge base in just a few clicks — without the high costs and complexity of building one from scratch. No more third-part knowledge base templates. No more development and maintenance costs. HelpCenter.io's platform empowers your customers to find the answers they need, exactly when they need them. By utilizing our AI-powered smart widget, you can automate up to 50% of your support tickets, freeing up your team to focus on more challenging issues. This means fewer repetitive questions, lower support costs, and more satisfied customers. HelpCenter.io makes it easy to deliver exceptional customer support without breaking the bank. Let’s transform your customer experience—together.

Guidejar

guidejar.com

Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides with your own branding, manage steps effortlessly, and choose from various guide views to engage your audience effectively. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Additionally, it empowers businesses to build a no-code Help Center within seconds, allowing customers to find answers independently and reducing the support team's workload.

AllAnswered

allanswered.com

AllAnswered helps teams collectively manage and grow their knowledge base using what they call Micro-documents such as Q&As, blogs, articles, ideas and polls. You can think of us as Slack for team knowledge management. Traditionally teams reply on documentation to capture and share knowledge using tools such as Sharepoint and Confluence. Let's face it. They all hate documentation. It is time-consuming to create and in today's fast changing world, it also becomes outdated really quickly. Over time, it becomes increasingly difficult to find specific knowledge buried in the long documents. Just like Slack using channels to facilitate team communication, AllAnswered leverages the power of communities to capture team knowledge, keep it up-to-date and grow it over time. You can create communities for projects, groups or common interests. The Micro-documents used by AllAnswered are short, efficient and highly targeted. Integrated with your existing work flow, your team knowledge is at your fingertips whenever you need it. AllAnswered does not replace document systems such as Sharepoint and Confluence; it complements them and makes them smart. Using AllAnswered, you will see significant boost to your team's productivity.

ClickHelp

clickhelp.com

ClickHelp is an online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal. Here is how ClickHelp eases tech writing: * Manage all your documentation in a single online portal. * Easy and quick migration of your existing content using a number of supported formats * Invite SMEs, developers, QA engineers, marketers to participate in a single documentation workflow. * Built-in analytics to track your team's performance, assess content readability, and analyze reader behavior. * Style your portal according to your corporate brand book. * Create and manage a multilingual documentation site with a translation module.

Dawiso

dawiso.com

Dawiso is a unique data governance platform. Dawiso's mission is to democratize data for everyone. Dawiso is on a mission to break down data silos and empower everyone within an organization, not just technical experts. Dawiso's user-friendly platform removes the complexity out of knowledge management, data governance, and enterprise metadata management. This allows everyone to access, understand, and leverage the power of data for better decision-making. Implementing Dawiso helps companies work efficiently with their data - find them, understand their meaning and context, and manage information about them all in one place. Dawiso's AI tools simplify finding and working with data, making it more accessible to all.

Perfect Wiki

perfectwikiforteams.com

Build a knowledge base for your company, easily find and retrieve information without leaving Microsoft Teams.

ScreenSteps

screensteps.com

ScreenSteps is a knowledge ops solution that helps companies overcome training and performance challenges by solving their root problem — an inability to transfer knowledge efficiently to their employees. The knowledge ops solution tackles your knowledge transfer problem by providing you with a: 1. Software: A knowledge ops platform to create and manage your digital guides and training courses 2. System: The Find & Follow Framework to make knowledge transfer more effective ScreenSteps also provides coaching and consulting services to help companies successfully implement the Find & Follow Framework, build Knowledge Operations Teams, and improve their knowledge operations, knowledge transfer, and employee training.