Page 43 - Top Verint Alternatives

Shelf

shelf.io

Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel.

Tattle

get.tattleapp.com

Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders with the actionable data needed to boost guest satisfaction, optimize operational performance, and increase revenue. Tattle shares survey prompts with your guests across all channels, encouraging them to communicate while onsite, through loyalty apps, WiFi, or digital ordering platforms. Our causation-based survey approach collects more data points than traditional tools. Your brand will uncover the factors affecting each of your operational categories, so you know exactly what to improve. Our intuitive dashboard is designed to empower everyone—from general managers to corporate leaders— to work on the operational categories that will have the most impact on the customer experience. Unlike other feedback tools, Tattle uses the data to automatically provide improvement opportunities by location, group, and enterprise. It’s easy to monitor the direct impact of your team’s strategy on guest satisfaction scores and the progress towards goals. You’ll also have access to reporting and analytics, giving you a full view into trends over time, even down to the location and time of day.

Upland Rant & Rave

uplandsoftware.com

Rant & Rave's customer engagement software helps global brands transform their CX by capturing the voice of the customer and embracing emotion. Capture, analyze, and act on customer feedback in real time with its software.

PodScribe.IO

podscribe.io

PodScribe.IO is your second brain for audio content, transforming podcasts and more into structured, searchable knowledge. Quickly find and absorb the information you need with time-stamped topics, key takeaways, and our shared knowledge base. Make the most of your audio content without the overwhelm.

Jeeva

jeeva.ai

Jeeva unveils concealed leads and their intent on your website, enabling seamless personalized outreach to drive engagement and action. * AI Sales Representatives: Jeeva provides specialized AI assistants for outbound and inbound sales, chat interactions, LinkedIn outreach, and phone calls, allowing companies to maintain consistent engagement with leads. * Automated Lead Generation: The platform helps businesses discover and engage potential customers through automated, personalized outreach campaigns, significantly increasing lead generation efficiency. * Real-Time Lead Enrichment: Utilizing advanced technology, Jeeva enhances lead profiles in real-time, providing deeper insights into customer intent and behavior. * Seamless Integrations: Jeeva integrates effortlessly with popular email and CRM platforms like Gmail, Outlook, HubSpot, and Salesforce, ensuring smooth operations and enhanced productivity.

CEQUENS

cequens.com

Empower your business with CEQUENS! Experience innovative CPaaS & omnichannel business solutions. Bridge communication gaps between businesses & Customers. CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations. We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play. With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards. Our tech stack offers a comprehensive suite of tools and features, including: • Multichannel Communication: Engage with customers across multiple channels, including SMS, WhatsApp Business, voice, and more. • Reliable Business APIs: Integrate our APIs into your existing systems to enhance communication capabilities. • AI-Powered Automation: Streamline workflows and automate tasks to improve operational efficiency and gain valuable insights. • Personalized Interactions: Deliver tailored experiences to your customers based on their preferences and behavior. • Seamless Integration: Integrate seamlessly with your existing systems and workflows to create a unified communication experience. • Scalability and Customization: Tailor our platform to your specific needs and easily scale as your business grows. • Targeted Campaign Management: Design and execute targeted campaigns to reach specific customer segments and achieve your marketing goals. CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.

NovelVox

novelvox.com

NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.

USERWISE

userwise.tech

USERWISE is an AI-powered platform that helps businesses collect, analyze, and manage customer feedback, Effortlessly & easily collect, analyze & optimize feedback effortlessly & easily with Userwise for Enhanced Customer Satisfaction

Cardagraph

cardagraph.com

Cardagraph is the first platform to help product leaders and teams plan using reality instead of assumptions and estimates. Simple connections to the tools you use (Jira, Gitlab, Productboard, etc.) allow Cardagraph’s Execution Intelligence™ to give realistic completion dates that help you more accurately set and meet the expectations you give to other parts of the business. Set expectations based on reality so you can meet those expectations more reliably.

SimpleCrew

simplecrew.com

SimpleCrew gives field teams an easy system for tracking and managing the work that's getting done out in the field. An accountability-first approach to every step of the field team management.

Revuud

revuud.com

Revuud is an online marketplace connecting healthcare systems looking to hire, and IT talent looking to work. Revuud leverages technology to transform how healthcare systems and talent choose one another, engage together, and develop trusted relationships. It’s human-centered technology at its best. Whether you are a healthcare system looking to hire, or talent looking for work, Revuud assures you will have a simplified, streamlined, and superior experience.

PurelyTracking

purelytracking.com

Purely Tracking streamlines everything and helps to track it all right from monitoring employee time & attendance,work accountability,client project management & data collection despite of where ever they are

Employee Adventure

employeeadventure.com

Employee Adventure is an all-in-one employee management tool, perfect for small and medium businesses. Our SaaS offers a variety of features that will ease the workload an HR department has to perform. Some of the features include - Setting objectives - Managing timesheets - Employee profile - Voting systems - and many more

WorkAxle

workaxle.com

WorkAxle is an end-to-end Workforce Management System designed to make managing your deskless and workers easy and efficient. It is a high-level multifaceted system that can handle complex workforce management challenges, at any scale.

Workforce Next

workforcenext.in

Best Employee Monitoring Software in India With Time & Employee Productivity Tracking for Inhouse, Remote, Hybrid at 120 Only.

SubItUp

subitup.com

SubItUp is an industry-leading, intelligent and customizable online employee scheduling platform built around your business. SubItUp streamlines and improves your scheduling processes by first using a team of experts to understand them. Our workforce experts then help you configure SubItUp to automate collection of availability and schedule generation, eliminate scheduling conflicts across your enterprise, build time clocks that work for your team, communicate time-and-attendance data to your payroll software, and meet the highest accessibility and compliance standards along the way. It's time to get your time back. It's time to automate the management of your workforce. And, it's time to focus on all of the other tasks you need to do every day. SubItUp's proprietary platform was developed from the ground up to maximize the time you spend dealing with business-related tasks and minimizing workforce management issues.

Napta

napta.io

Napta is the SaaS solution made to carry out more projects while improving employees commitment. Napta identifies the best staff for each project (based on availability, skills, geographical location ...) and outdates your Excel for human resources! Napta improves your operational performance by helping you: - manage staffing requests - identify the most relevant staff for each project in real time - optimize the projects planning - map all your employees' skills and aspirations - conduct 360° feedback with your teams Napta increases your employees' commitment: it is a collaborative tool that brings more transparency to the staff regarding projects and resources management. The employees can express their interest in future projects through the software, and specify which skills they'd like to develop in the upcoming weeks. Napta is a customisable and easy-to-use solution that will perfectly connect with your existing IT landscape. Let's finally bring business challenges and employees commitment together!

Staffino

staffino.com

Staffino is a customer and employee experience management platform with a strong global presence, proudly catering to clients in over 30 countries and spanning a diverse range of industries. Our cutting-edge online platform has evolved to compete with the world's leading CEM platforms, offering a user-friendly and visually appealing interface for collecting and managing customer and employee feedback. Staffino XM products are expertly designed for businesses of all sizes across various industries seeking to revolutionise their customer and employee experience on both national and international levels. Our comprehensive CX & EX products empower you to deliver unparalleled customer satisfaction, inspire employee motivation, and accelerate revenue growth. CX Products & Services: - Closed Loop Feedback Management - Retention Case Monitoring - NPS, CSAT, CES & Other CX Metrics - Semantic Engine - Personalised CX Dashboards - Mastery Shopping® - CX Consulting - Performance Management Assessment - Customer Experience Surveys EX Products & Services: - Employee Recognition & Motivation - Employee Gamification - Employee Performance - Employee Engagement

Qulture.Rocks

qulture.rocks

Replace spreadsheets, single forms and manual calculations with Qulture.Rocks's performance review system and let us do the operational work for you. Focus on what matters: making strategic decisions, discovering talents and identifying areas for improvement in your company's management.

Quaffle

getquaffle.com

Quaffle is a super simple HR tool designed to streamline peer review and feedback processes within teams. It offers a simple, yet powerful platform that transforms feedback into actionable insights, promoting professional growth and team collaboration. With its intuitive design and advanced categorization algorithms, Quaffle ensures that feedback is not only meaningful but also aligned with organizational goals. Ideal for industry leaders seeking to foster a culture of continuous improvement, Quaffle makes constructive feedback a catalyst for team success and personal development.

AspireVue

aspirevue.com

AspireVue is the market leader of job-fit assessments to hire and onboard the best talent. Once the right person is in the right job, this talent management software automates employee's unique growth path to promote engagement and accountability. AspireVue provides companies with a customizable solution for everything from OKR goal management, simplified 360 reviews, self-reflection journeys, and e-learning to on-demand coaching, succession planning, and talent analytics to track everyone's accomplishments and development areas. The AspireVue platform leverages AI, includes a mobile app, and supports a variety of integrations to improve efficiency.

Happy5

happy5.co

Happy5 is a mobile first, continuous performance management platform with real time people data.

Teamphoria

teamphoria.com

Teamphoria allows you to increase productivity and employee engagement through custom tools and analysis to motivate and recognize your staff.

Rhabit Analytics

rhabitanalytics.com

Rhabit takes the pain out of employee engagement, leadership development, and performance management by blending easy to use, mobile-first technology and organizational psychology to deliver a feedback experience everyone loves. Organizations benefit from Rhabit's beautiful, fully customizable HR Analytics dashboards and white-glove account management and support. Whether you're looking for a high-adoption engagement survey or powerful leadership assessments, Rhabit will deliver new insights to help your company build a high performance, irresistible culture.

Howamigoing

howamigoing.com

Have you noticed that pretty much all 360 feedback software and performance management products look the same? Boring, uninspiring, clunky, no clear ROI. Just another tool HR is forced to learn and employees are forced to use. Then you look at Howamigoing. Our beautiful, award-winning employee feedback platform is the only performance management product designed

OpenBlend

openblend.com

OpenBlend is a performance management tool that helps users have great conversations that drive performance. We exist to help organisations ensure equity, consistency and quality in manager/employee conversations. By giving users a tool that helps organise, prepare, focus and guide these conversations, meaningful actions can be created that set the individual up to perform at their best. OpenBlend is used for regular performance conversations that aid the formal appraisal process, goal alignment and achievement, wellbeing and individual motivators.

Klaar

klaarhq.com

People leaders and HR teams of 150+ organizations globally trust and love Klaar to be their AI-powered System of Action that combines continuous Performance Management, Succession Planning & Readiness, Mentoring, and Employee Engagement Surveys. With Klaar, for the first time, HR leaders have access to benchmarked external insights that help answer the question

Appraisd

appraisd.com

Appraisd is the performance management software created by humans for humans. We believe that everyone needs a great manager. So we created a home-grown performance management system that works for everyone. We strive to empower organisations to: 1. Improve their performance: By helping employees and managers get the best from each other 2. Aligt their efforts: By working on goals that support the success of employees and the organisation 3. Ensure progression: By looking after your people and their careers Find out more at: www.appraisd.com

HelloTeam

helloteam.com

HelloTeam is the leading all-in-one Employee Engagement and Performance Management platform that is designed to create engaged and highly-effective teams through goals, 360 performance reviews, one-on-ones for real-time feedback, surveys, virtual recognition, and more. HelloTeam's user-friendly platform provides interactive tools that HR needs and employees love. Our holistic approach to performance management and employee engagement makes HelloTeam the perfect tool for building a winning culture.

Qatalyst

entropik.io

Qatalyst provides solutions to your user research challenges by helping you make user-centric decisions with continuous user feedback powered by Insights AI. Discover how Qatalyst's unique features can improve your platform’s user experience: * User Journey Paths - Track how users navigate your prototypes and evaluate where they succeed, explore, or encounter challenges in the assigned task. * Heatmaps and Clickmaps - Gain insights into user engagement on your media, website, or app with heatmaps and clickmaps generated through eye-tracking and click-tracking technologies. * Areas of Interest (AoI) - Understand user interests by analyzing their engagement across the sections that hold their attention, providing key data for optimizing user experience.