SmileBack
smileback.com
SmileBack is a customer satisfaction platform for MSPs that helps IT professionals collect and analyze customer feedback through CSAT and NPS tools.
Nicereply
nicereply.com
Nicereply is a survey platform that collects customer feedback through customizable CSAT, NPS, and CES surveys integrated with email and ticketing systems.
SuccessGuardian
successguardian.in
SuccessGuardian helps businesses enhance customer relationships by anticipating needs and driving engagement, turning satisfied customers into advocates.
StepFunction
stepfunction.ai
StepFunction is an AI tool for SaaS that predicts churn, identifies target customers, offers warnings, and suggests actions for improving retention.
Partenero
partenero.com
Partenero is a Customer Success Management platform that helps teams identify growth opportunities, reduce churn, and enhance customer experience.
Centriam
centriam.com
Centriam is a customer experience platform that helps B2C companies reduce churn, manage retention, and optimize customer relationships through analytics and integration.
RetainSense
retainsense.com
RetainSense is a tool for customer success managers to monitor customer satisfaction, predict behavior, and reduce churn, aiding in revenue growth.
Intelo.ai
intelo.ai
Intelo.ai provides AI agents for Customer Success, Sales, and Planning, integrating with CRMs to generate insights, automate workflows, and enhance efficiency across industries.
Skalin
skalin.io
Skalin aids B2B SaaS in onboarding, engaging, and growing customers through a comprehensive view, health scores, alerts, and automation.
Hook
hook.co
Hook predicts revenue growth by identifying high-value customers and upsell opportunities, using data science to enhance customer engagement.
Churn360
churn360.com
Churn360 is an AI platform that consolidates customer data from various SaaS tools, helping businesses reduce churn and improve customer retention through analytics and automation.
Custify
custify.com
Custify is a customer success platform for B2B SaaS businesses, providing insights, automation, and tools to manage customer relationships and reduce churn.
ZapScale
zapscale.com
ZapScale is a Customer Success Platform for B2B SaaS that tracks customer health, automates processes, and supports team collaboration to improve retention and reduce churn.
Stames
stamesoft.com
Stames is a centralized software platform that streamlines communication and data management, enhancing collaboration and decision-making across teams.
Reply Pro
replypro.io
Reply Pro alerts users about new online reviews and enables easy responses to them from a single mobile app, fostering employee awareness and customer engagement.
connexease
connexease.com
Connexease is a support platform that integrates multiple messaging channels, enabling businesses to manage customer communications efficiently from a single interface.
Simpu
simpu.co
Simpu is a customer communication platform that integrates various channels for managing interactions and support, enhancing efficiency and relationship-building.
ROBIN
cm.com
ROBIN app provides a unified platform for managing customer service interactions, offering tools for personalized support, chat integration, and scalable operations.
LinkLive
linklive.ai
LinkLive is a secure communications platform for regulated industries, enabling encrypted voice, video, chat, and email interactions with consumers.
GetThru
getthru.io
GetThru is a communication platform that enables organizations to connect with communities via texting and calling for outreach, engagement, and analytics.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Shopl
shoplworks.com
Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.
Cinareo
cinareo.com
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
Primo Dialler
primodialler.com
Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.
QStory
qstory.ai
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
QualityDesk
qualitydesk.com
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
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