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Convertway is a communication automation platform designed to help Shopify merchants enhance customer engagement and increase sales through SMS and WhatsApp messaging. The app specializes in converting website visitors into subscribers and first-time buyers, facilitating more personalized and automated interactions via multiple messaging channels.
Key features of Convertway include pre-approved message templates for broadcasts, cart recovery, and win-back campaigns, which streamline campaign setup while ensuring compliance with messaging standards. The platform supports gamification tools to improve website engagement and custom customer segmentation for targeted messaging. It offers multi-language support for notifications, a two-way conversation panel, and an integrated chat widget enabling quick customer support. Additionally, built-in analytics permit measuring the performance of marketing campaigns. Convertway also provides free WhatsApp Green Tick verification to authenticate business messaging.
The app has a free plan with limited automation flows and a scalable pricing structure offering unlimited messaging and automation options in its premium plans. While the free plan does not include integrations, higher-tier plans provide extensive support for setup and WhatsApp migration. Recent updates focus on improving WhatsApp message deliverability and introducing multi-agent support for customer service management.
Overall, Convertway serves as a versatile tool for merchants aiming to automate personalized communication on leading messaging platforms, optimize retention, and boost conversion rates through data-driven campaigns and engagement features.
This description was generated by AI (artificial intelligence). AI can make mistakes. Check important info.
Website: theconvertway.com
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