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Wavixo is a WhatsApp automation platform designed to streamline business communications and customer engagement through advanced messaging tools. The platform enables businesses to create, manage, and optimize WhatsApp interactions without requiring technical expertise.
The core functionality centers on no-code chatbot creation, allowing users to build conversational flows using a drag-and-drop interface. These chatbots can guide customers through predetermined paths, answer frequently asked questions, collect user information, and display product catalogs—all without writing code. This accessibility makes automation available to businesses of all technical skill levels.
Bulk messaging capabilities form another central feature, enabling businesses to broadcast messages to large audiences. The platform includes sophisticated audience filtering that allows targeting based on multiple parameters and attributes simultaneously, ensuring messages reach specific, niche customer segments rather than generic broadcasts. Users can also manually add individual contacts directly through the dashboard, eliminating the need for CSV file uploads.
The platform incorporates campaign analytics functionality that tracks how customers interact with broadcast messages. This data enables smart retargeting, allowing businesses to identify and re-engage users based on their previous interactions with campaigns—for example, targeting users who opened but didn't respond to earlier messages.
Additional capabilities include CRM integration for centralized customer management, payment automation to streamline transaction processes, and lead capture tools to identify and collect prospect information. The platform also supports WhatsApp co-existence, enabling smooth transitions between systems while preserving chat history and contacts.
Account security is addressed through two-factor authentication, requiring users to verify identity with one-time passwords for enhanced protection of business accounts.
Website: wavixo.io
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