Gladly
gladly.com
Gladly is a customer service platform that centralizes interactions across channels, enabling personalized support and improving customer satisfaction.
Drift
drift.com
Drift is a customer communication platform offering live chat and chatbots to improve engagement and support for businesses, enhancing sales and marketing efforts.
Narrative BI
narrative.bi
Narrative BI is a platform that turns data into understandable narratives, helping users communicate insights from marketing and advertising data without coding.
Verint
verint.com
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Gist
getgist.com
Gist is a customer engagement platform that combines tools for live chat, email marketing, and support to enhance communication and sales for businesses.
Ultimate
ultimate.ai
Ultimate is a customer support automation platform that uses AI to enhance communication and service efficiency across multiple channels in 109 languages.
NICE inContact
incontact.com
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
Contentsquare
contentsquare.com
Contentsquare is a digital experience monitoring platform that analyzes user behavior and performance to improve online interactions and optimize user experience.
Trengo
trengo.com
Trengo is a customer engagement platform that centralizes communications from multiple channels, automates responses, and enhances team collaboration.
Re:amaze
reamaze.com
Re:amaze is a customer messaging platform that facilitates support via live chat, email, and social media, while offering automation tools for sales and marketing.
Heap
heap.io
Heap captures user interactions on websites and apps, providing insights for improving conversion, retention, and overall customer experience.
Exotel
exotel.com
Exotel is a customer engagement platform offering CPaaS, omnichannel support, and AI for efficient communication and call management across various businesses.
ProProfs
proprofs.com
ProProfs offers SaaS tools for training, quizzes, surveys, CRM, and support to enhance employee learning and customer satisfaction.
Channel.io
channel.io
Channel.io is an all-in-one CRM app that offers live chat, team chat, marketing tools, and customer insights to improve customer engagement and service.
CareAR
carear.com
CareAR app provides remote AR support and self-guided instructions for faster issue resolution, reducing service dispatches and improving customer satisfaction.
OneDesk
onedesk.com
OneDesk combines help desk and project management tools, allowing users to manage customer support, projects, and team collaboration in one platform.
Yext
yext.com
Yext is a digital management platform that helps businesses manage their online presence, optimize listings, reviews, SEO, and analyze customer engagement across multiple channels.
Witbe
witbe.net
Witbe monitors and analyzes the quality of experience (QoE) for digital services using robots that simulate user interactions across various platforms and networks.
Kustomer
kustomer.com
Kustomer is a customer service CRM that automates interactions across channels, streamlining support and enhancing customer experiences.
VWO
vwo.com
VWO is a web testing and conversion optimization platform that helps businesses enhance user experience through analytics and experimentation tools.
LiveAgent
liveagent.com
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Plerdy
plerdy.com
Plerdy is a platform that provides tools for A/B testing, heatmaps, session recording, SEO analysis, and event tracking to optimize website performance and user experience.
Seismic
seismic.com
Seismic is a sales enablement app that organizes and delivers personalized content to sales teams, enhancing engagement and optimizing sales strategies.
Capacity
capacity.com
Capacity is a support automation platform that uses AI to manage customer requests across various channels, helping teams streamline their support processes.
Dynatrace
dynatrace.com
Dynatrace provides observability and security tools for IT environments to enhance performance, compliance, and automate operational tasks.
PolyAI
poly.ai
PolyAI creates conversational assistants that engage customers in natural dialogue to resolve issues for businesses in various industries.
Twig
twig.so
Twig is an AI tool that helps users find answers in technical documentation quickly by analyzing various data sources and improving support agent productivity.
Usetiful
usetiful.com
Usetiful is a Digital Adoption Platform that helps with user onboarding and feature adoption through product tours and contextual help, requiring no coding.
Flywheel
getflywheel.com
Flywheel is a platform that streamlines WordPress site creation, management, and deployment, offering tools like local development and hosting services.
RealEye
realeye.io
RealEye is an online research platform that uses webcam eye-tracking to analyze user behavior, emotions, and survey responses in various studies.
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