Page 6 - Top Threado AI Alternatives
Beam.gg
beam.gg
A gamified community platform built for easy engagement. Build and monetize engaged and loyal online communities through the power of gamification.
LivePerson
liveperson.com
LivePerson is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. We call this virtuous cycle the Conversational Flywheel, and it’s at the core of everything we do.
Common Room
commonroom.io
Common Room helps you build better products, deepen relationships, and grow faster.
Rungway
rungway.com
Rungway is the comms and engagement platform helping companies to embed connected and inclusive cultures. By transforming how employees share advice and engage with management, staff perform at their best because they feel heard, understood and valued. Accessed via the app or web, individuals on every rung of the ladder can share concerns, thoughts or seek advice with controlled anonymity, enabling them to access the experience and support of the whole organisation - no matter who or where they are. While management easily share advice and role model company values, business leaders surface unique, unheard conversations and uncover insights around culture, gender, inclusion and collaboration. The platform specific purpose creates unique content and real time, anonymised talent intelligence on your organisational culture. When great advice gets shared, the impact can be huge. Discussions typically cover career development, well-being, handling challenging situations as well as diversity & inclusion topics. Who is Rungway for? - New joiners use Rungway to ask those burning questions during the first few weeks of starting at a new position where they are not sure who to turn to. - Employees looking to learn and grow their career use Rungway to start discussions and ask questions, and to conveniently share advice with colleagues they might never normally meet. - Managers and leaders use it to communicate in a different way and listen to what their workforce needs in real-time. - HR teams use it to offer specialist advice and keep up to date with what topics are trending in the company. - Internal Comms teams use the platform to respond in real time to questions from the business.
Inkling
inkling.com
Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee training platform that revolutionizes how organizations engage frontline workers. They redefine mobile learning, granting immediate access to vital training and resources that enhance customer interactions. This transformative approach merges learning with agility, empowering employees to excel anytime, anywhere. Inkling's intuitive platform stands at the forefront of modern learning solutions. It facilitates real-time, impactful learning across devices, driving operational excellence within organizations. Join Inkling as they revolutionize workplace learning, driving remarkable business outcomes. By digitizing training and knowledge at the speed of work, Inkling drives better performance in today’s dynamic business environment. Inkling's innovative content authoring and distribution experience enables employees to serve customers uniquely every day. This shift in the learning model for frontline workers from teach, study, test to find, learn, and do has proven to reduce costs and employee turnover, and increase revenue, employee engagement, and customer satisfaction. Experience the transformation with Inkling.
Kodif
kodif.ai
Kodif is an AI-powered platform designed to automate customer support. The platform leverages a combination of General AI (GenAI) and Low-code to revamp customer service workflows and operations. In essence, the tool aims to enhance the customer experience through AI-driven solutions. Diverse industries such as e-commerce, retail, healthcare, and logistics and supply chain can utilize it to streamline their customer support. Kodif provides a comprehensive suite of offerings including their Platform, AI Agent Copilot, and Customer Autopilot. The AI Agent Copilot is designed to empower customer support teams by providing contextual AI workflows, workflow automation, and a chat assistant. It also aids in maintaining Standard Operating Procedures' consistency, potentially improving handle time and agent satisfaction while reducing training time. The Customer Autopilot feature allows customers to resolve their issues independently via any digital channel. It features real-time customer information, automated email responses using sentiment analysis, and self-guided forms for a customized self-service experience. Moreover, the platform provides AI-driven insights and analytical tools for CX leaders. It benefits user's leadership with easy access to transactional and customer journey insights, real-time data on agent productivity, process optimizations, and trend identification. Integrations with other CX platforms and more than 100 carriers are also available to promote efficient workflows and decision making processes. Additionally, Kodif complies with stringent data security standards ensuring safe and secure transactions.
Enchant
enchant.com
Better conversations with your customers. Our customer-centric products help you provide AI‑powered support with a personal touch. Omnichannel shared inboxes, knowledge bases & live chat. All in one intuitive platform. For teams of all sizes.
InsertChat
insertchat.com
InsertChat is an advanced AI-powered chat widget designed to enhance user engagement and streamline customer support on your website. By integrating seamlessly with your existing site, InsertChat provides a dynamic and interactive way to connect with your visitors, offering real-time assistance and personalized interactions. * AI-Powered Responses: Utilizes advanced artificial intelligence to provide accurate and timely responses to user queries, ensuring a high level of engagement and satisfaction. * Seamless Integration: Easily integrates with various website platforms and technologies, making implementation straightforward and hassle-free. * Customizable Widget: Allows you to tailor the appearance and behavior of the chat widget to match your website’s branding and style. * 24/7 Availability: Provides round-the-clock support, ensuring your users can get help whenever they need it, without requiring human intervention. * Multilingual Support: Offers support in multiple languages, making it accessible to a global audience and enhancing the user experience for non-English speakers. * Analytics and Insights: Tracks user interactions and provides detailed analytics to help you understand user behavior and improve your support strategies.
Huggy
huggy.io
Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.
TeamSlide
teamsli.de
TeamSlide is a slide search and library solution with a PowerPoint add-in. Access all of your slides, images, and videos without ever leaving PowerPoint. TeamSlide checks your presentations for version control, prompting you when there are out-of-date slides. Seamlessly connect TeamSlide to SharePoint, Box, OneDrive, Google Drive, or any other content management system. Maximize the value of your content and build better presentations through TeamSlide's slide library capabilities.
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
Kore.AI
kore.ai
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.
Raffle
raffle.ai
Search made human and simple to use Innovative companies use Raffle's software and API to enhance their search capabilities, facilitate knowledge sharing, and gain deep insights into customers' and employees' behavior and needs. Our search solutions - including Website Search, Workplace Search, and In-App Search - make it easy for companies to organize and optimize their existing content. With Raffle Search, you can streamline your search process and make the most of your data. We use AI to improve companies’ customer and employee understanding through tracking interactions and utilizing behavior analytics for data insights such as trending questions, knowledge gaps, and resolution rates, thereby enhancing communication and support.
NbliK
nblik.com
NbliK is an All-in-One community platform for Creators, Organisations & Brands. It's a platform where brands can integrate the white-labeled community into their website/App in order to fast-track community building and, in turn, achieve higher LTV.
Leadoo
leadoo.com
Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So they’re on a mission to align and empower marketing and sales teams to convert better and create new commercial efficiencies together. They do this through: * Engaging onsite bots to drive conversion journeys * Powerful personalization to improve user experience * Company identification to identify prospects * User journey mapping to map sales cycles * Analytics to understand users * AI to answer user questions automatically based on site content * Sales alerts to support commercial teams * CRM integration to bring it all together * Leadoo also comes with a dedicated team of conversion experts who set up and constantly optimize conversion journeys through the site. For 800 Leadoo clients over their first 12 months with them, they found the average increase in base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: * Identify website visitors * Activate them onsite * Nurture them during their buying journeys * Ultimately convert more of them into customers
BrilliantDirectories
brilliantdirectories.com
Brilliant Directories is a complete turn-key platform for launching membership websites, managing members, selling subscriptions, publishing content, and more.
Deskpro
deskpro.com
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.
Stonly
stonly.com
Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.
DialShree
webrtc.elisiontec.com
DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government
Quiq
quiq.com
Quiq provides messaging for enterprises so that customers can use text messaging to connect directly to a company. With Quiq Messaging, customers use text apps (e.g., SMS, Facebook Messenger, and web chat) that they are already familiar with from communications with friends and family. Quiq Messaging is designed for agents, with a simple, intuitive, multi-conversation user interface that makes agents’ jobs easier. Built in collaboration allows agents to get a lifeline whenever needed. Response Time Coaching makes it easy for an agent to give every customer the attention they want, even while handling many simultaneous conversations.
Skit.ai
skit.ai
Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat, in both English and Spanish, powered by Generative AI—interacts with consumers in their preferred channel, elevating consumer experiences and consequently boosting recoveries.
SuperDesk
superdesk.ai
SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more. SuperDesk is meticulously designed to cater to the dynamic needs of businesses across the spectrum, from burgeoning startups to established global enterprises. SuperDesk platform’s scalability is central to its architecture, enabling personalized automation solutions that evolve with your business. Discover how SuperDesk can elevate your operational efficiency by exploring its tailored solutions across various industries and organizational sizes.
Cassidy
cassidyai.com
Cassidy securely integrates with your existing tools & company knowledge, enabling you to create AI assistants and workflow automations personalized to your business.
CX Genie
cxgenie.ai
Boost your customer support with CX Genie. CX Genie is the customer support platform that delivers exceptional customer experiences across every touchpoint through our AI-powered personalized solutions, including custom chatbots, ticket management, help desk, and more to automate tasks and personalize customer interactions. Reduce support costs, improve efficiency, and grow sales for your business.
Mojo Helpdesk
mojohelpdesk.com
Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.
Kroolo
kroolo.com
Kroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. We believe in making productivity fast, smart, and beautifully simple. Kroolo is not just a platform; it's a dynamic workspace engineered to bring together all essential tools in one centralized workspace - no more jumping from app to app. Our platform seamlessly integrates Projects, Goals, Tasks, Documents, and Collaboration, providing a holistic solution for the way business works today. Key Features: * AI-Powered Efficiency: At the heart of Kroolo lies a powerful AI orchestration engine, Kroo AI. Equipped with over 1,000 templates, Kroo AI ensures the creation of projects, goals, and documents is not only lightning-fast but the results are both highly relevant and immediately useful, setting a new standard for AI-powered productivity. * Seamless Integration: We understand the importance of interconnectedness in today's digital work life. Kroolo allows for full integration with the most popular productivity tools. Bid farewell to duplicate entries and data loss, as Kroolo ensures a smooth, consolidated user experience. * Intuitive Workspace: We built Kroolo to be easy to set up and use. Less time spent learning how tools work, means more time being productive. We think that matters.
Docsie
docsie.io
Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.
VOCALLS
vocalls.ai
Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.
Teneo Developers
developers.teneo.ai
Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot
SmartMatchApp
smartmatchapp.com
Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable date feedback with professional matchmaking tools. Smart CRM software with professional matchmaking tools and functionality addresses important tasks from one system to bring your business to a higher level by working Smart. Smart matchmaking CRM software is being used by a variety of industries, from personal relationship management and business professional matching to nonprofit administration. 1. Match clients individually or allow our Smart algorithms to suggest matches for you. 2. Make personalized introductions with optional photos and videos with just a few clicks. 3. Send personal and group emails, SMS text messages, notifications, and reminders. 4. Build custom forms, integrate your database with your marketing campaigns. 5. Upload your company logo, customize colors and have a professional look. 6. Engage your clients with a personal member login or fully interactive member portal. 7. Generate custom reports on a wide range of filters and criteria. 8. Keep an eye on project management, manage tasks, priorities, events or activities, client status. 9. Use Zapier or our own custom API to connect with 2,000+ apps. 10. Create a custom database using any criteria to organize your clients. 11. Search your database by any desired criteria within seconds. 12. Send personal or automated surveys and get valuable feedback from your clients. 13. View history of profile updates, emails, SMS messages, notes, matches and calls. 14. Schedule matches, introductions, meetings, tasks, events and feedback. 15. Book and complete meetings and events and follow up with participants. 16. Run your financials and invoice your clients straight from SmartMatchApp. 17. Explore our established network of more than 1,000 matchmakers. 18. Store files, photos, videos and documents within the app. 19. Send beautiful HD photos and videos with your introductions. 20. Create client contracts, expiry dates. 21. Set up your own URL and make the system a true part of your business. Match people for personal relationships and make individual connections. Servicing matchmaking companies, dating agencies, and relationship coaches worldwide. Make business introductions in any industry. Match buyers with sellers, investors with startups, partnerships and more. Increase business deals and opportunities. Discover new productive ways to match people in the educational sector. Match teachers and tutors with students, mentors and mentees. The learning possibilities are limitless. Apply smart matching algorithms in a social environment. Match people for friendship, traveling, housing, volunteering, and many other social causes. Bring skills matching to the highest level. Easily find matches in your database for employment, mentorship, or training. Help people advance in their careers. Add a matchmaking component to your events. Match your business and social events attendees for a more productive experience. Match your association members based on their interests. Create more referrals, boost member value proposition, increase loyalty and engagement. Build new revenue channels. Create fruitful environments and opportunities in large organizations for finding work, education, volunteer, and community service projects. For causes that require the foremost attention, especially in times of crisis, nonprofit organizations can match intellectual and physical resources worldwide. Build stronger professional or social networks. Connect people and businesses from all walks of life based on their interests.