Page 7 - Top Threado AI Alternatives

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

acreom

acreom.com

Jira integration is out! The way developers get things done. acreom is the integrated markdown knowledge base with tasks. Your personal daily driver for your dev workflow.

Siedisk

siedesk.com

Increase customer satisfaction and your efficiency. A quick and easy way to build a knowledge base, FAQ pages, and a help center for your customers and collaborators. The all-in-one solution for creating and managing internal and external knowledge bases. Features include AI-assisted article writing, SSL security, SEO optimization, and customizable branding. Monitor Article performance and improve customer experience.

Desku

desku.io

Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.

Pypestream

pypestream.com

Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.

HelpDocs

helpdocs.io

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. It is solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in support volume, better for your bank balance too.

Decagon

decagon.ai

Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.

Rasa

rasa.com

The Rasa Platform is the leading open generative conversational AI platform to build and deliver next-level AI assistants. With Rasa, brands can leverage the power of generative AI to create adaptive brand experiences for their customers. By automating processes, improving customer satisfaction, and gathering valuable insights, Rasa enables brands to create exceptional customer interactions while reducing costs. Trusted by startups to Fortune 500 companies, Rasa ensures data privacy, security, and scalability for enterprises of all sizes. Rasa is privately held with funding from Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a presence in San Francisco, Berlin, London, Paris and Belgrade.

NewOaks AI

newoaks.ai

Unlock the potential of your small to medium-sized business (SMB) with its cutting-edge ChatGPT-powered chatbot. Seamlessly convert customer queries into appointments through 24/7 SMS conversations. Enhance your customer engagement and streamline your booking process effortlessly. Whether it's scheduling appointments, answering inquiries, or providing assistance, its AI-driven solution ensures a personalized and efficient experience for both you and your customers. Experience the future of appointment booking with our innovative conversational platform.

Chat Board

chatboardapp.com

Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.

WIZ.AI

wiz.ai

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features * Hyper-localized: Talkbots can process local and domain-specific vocabularies * Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages * Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

Hachly AI

hachlyai.com

Hachly AI is an AI-powered conversational engagement platform that helps businesses increase conversions. A fully functional AI-powered Engagement & Conversation system and an AI SDR for your website to handle visitor conversations and convert them to customers. You will have access to a platform where you can create and set up chatbots for your business. We will help you with integration and tailoring the chatbot to your business needs.

PolyAI

poly.ai

PolyAI builds customer-led conversational assistants that conduct natural conversations with customers to solve their problems. Their conversational assistants understand customers, regardless of what they say or how they say it. They serve enterprises where customer conversation is an important part of doing business. Their customers include some of the leading names in banking, hospitality, insurance, retail, and telecommunications. Their enterprise clients deploy PolyAI conversational assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, their enterprise clients see improved customer satisfaction, employee retention and operational efficiency. PolyAI was born in the same University of Cambridge lab that pioneered speech recognition. Together, they have published over 200 papers which have been cited over 14,000 times, and registered 7 patents with 4 more pending. PolyAI has offices in London and New York.

Albus

usealbus.com

Albus is an AI-powered Slack search and web assistant designed to enhance productivity and streamline information retrieval for teams. It enables support agents to resolve complex customer queries quickly by searching through a company’s internal knowledge bases, including platforms like Intercom, Confluence, and HubSpot. Key Features: * AI Co-Pilot: Albus acts as a virtual assistant, helping agents find the information they need instantly, which improves first-call resolution rates and reduces the time spent searching for answers. * Unified Search Experience: It connects with over 50 work applications and documents, providing a comprehensive search across all relevant sources to deliver accurate responses. * Quick Setup: Albus can be integrated into existing workflows in under five minutes, requiring no complex configurations or data centralization. * Contextual Understanding: The AI goes beyond simple keyword matching, understanding the context of queries to provide precise answers with direct links to source materials. * Customizable Access: Organizations can tailor data access and permissions, ensuring that team members only see the information relevant to their roles. * Security and Compliance: Albus is SOC-2 Type II certified and adheres to ISO 27001 and 27701 standards, ensuring data protection and privacy. With over 400 organizations using Albus, it significantly reduces onboarding time for new agents and enables teams to provide exceptional customer support.

ProWiki

pro.wiki

Knowledge management for your team and organization ProWiki is your flexible knowledge base. Break down silos, turn data into knowledge, and foster collaboration. The time-tested open source software that powers Wikipedia, MediaWiki, is the foundation of ProWiki. Smoothly and effectively use the MediaWiki platform via dozens of bundled extensions and customizations. Use powerful collaboration tools and enjoy transparency via complete version history and change tracking pages. Hosted in the cloud, and available immediately.

Paillor

paillor.com

Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing productivity by simplifying work processes through Slack, Microsoft Teams, Google Chrome, or via its website. Paillor effectively handles a wide range of employee requests, including software requests, troubleshooting, password resetting, knowledge searching, employee onboarding, offboarding, and more. Leveraging advanced large language models (LLMs) and sophisticated machine learning algorithms, Paillor efficiently executes actions across the organization, ensuring tasks are completed swiftly and effectively.

KnowledgeOwl

knowledgeowl.com

Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees. A no-nonsense knowledge base software, ready to improve employee knowledge and customer satisfaction. Ít customers' favorite features include: * Intuitive and easy to use editor: create and edit articles in our WYSWIG (what you see is what you get) editor. * A Search that works: be confident your readers can find the information they need quickly. * A Glossary that helps: auto-highlight terms within an article, and scroll over to get the definition. * Straightforward pricing structure: all features available on all plan levels, no sneaky snakes here. * Unlimited readers: even if they need to login to access the knowledge base. * Full branding and Theming Control, plus private domain at all subscription tiers * Ability to split out content to different reader groups, choose who can access what information on your knowledge base. * Embeddable contextual help widget to surface your knowledge base content in your site or app * Flexible Table of Contents organization and navigation: go as many levels deep as you want! * All themes are mobile responsive out of the box * Support a small company with a big heart: we're a B Corp and we're a part of 1% for the Planet & People

Ingeniux

ingeniux.com

Powerful .NET content management software for digital marketing, modern websites, and customer portals. Ingeniux is the leading provider of intelligent content management and digital experience software. Ingeniux technology empowers organizations to manage world-class websites and vibrant online communities across web, mobile, and tablet platforms. Ingeniux software is available as a hosted service (SaaS) or an on-premise application. Ingeniux delivers unparalleled service and support to customers worldwide.

Zupport AI

zupport.ai

Live Chat Support for SaaS Companies. Our mission is your customer's satisfaction. Zupport AI will automatically answer common questions, report bugs, identify similar issues, and escalate to a human agent when needed.

CommBox

commbox.io

CommBox is an enterprise-grade AI omnichannel customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging omnichannel communication, digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox helps organizations automate their repetitive work, optimize customer journeys, boost customer service teams’ productivity, and stay ahead of evolving customer expectations in the digital-first landscape. CommBox empowers support and sales teams to better engage with customers on their preferred messaging communication channels, such as SMS, Messenger, WhatsApp, Google Business Messages, and more, with the only autonomous communications platform. CommBox's 350+ enterprise customers benefit from reduced operational costs in call centers, increased customer satisfaction, and higher agent productivity. Discover the CommBox experience: visit www.commbox.io

Richpanel

richpanel.com

Customer service can make or break customers’ trust in your ecommerce store. With Richpanel on your side, your support team will a) respond faster b) always give accurate answers c) easily manage large volumes and d) win customer trust. * Self-service portal to automate repetitive questions. * Multi-channel help desk & live chat. * Reply faster with context. * Get sales through live chat. * Comprehensive customer service reports.

Heyday AI

app.heyday.ai

Heyday is a next-generation live chat solution that combines the power of artificial and human intelligence to deliver the ultimate customer experience by enabling highly personalized customer conversations. Our Conversational AI acts both as a first-line, self-serve customer concierge that helps customers help themselves, and as a nifty virtual assistant that helps boost customer service agents’ efficiency. Heyday’s intuitive agent hub is available on any device, so you can delight customers whether you’re at your desk or on the go. With Heyday you can: * Automate answers to first-line customer service queries, qualify customers and automatically triage more complex questions to escalate them to the right agent * Collaborate with a unified team inbox to deliver a superior customer experience * Create shopping carts on the fly directly inside the chat, thanks to powerful e-commerce integrations * Gather valuable customer insights to enrich your CRM * Create templates or leverage AI-recommended quick replies to boost your efficiency and save time * Retarget customers on a highly personalized level with order tracking notifications, product upsells, customer satisfaction surveys, etc. * Customize your agent notifications so you never miss a beat * And more! Heyday is ushering in a new era of live chat. Download today to give your customer service team AI superpowers.

Zowie

getzowie.com

Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.

My AskAI

myaskai.com

My AskAI is your AI customer support chatbot, available 24/7 to give instant answers to your customers on your site or over email. Trained on your company's knowledge your chatbot ensures your customers always have an answer to their questions and will pass them over to your (human) team if it is unable to answer, giving the best of both worlds and increasing customer satisfaction and retention. Find out what your common issues or questions are in an instant with AI insights so you can spend less time on generic queries and more time developing your product. We see on average 79% of conversations are resolved directly by the AI across our users, saving thousands of hours of support time that can be spent on more strategic opportunities. Reduce your support requests by over 50%, overnight, with My AskAI.

Swell

swellcx.com

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Groupsite

groupsite.com

Build your community the right way. A Groupsite enables your group to communicate, collaborate and network to drive your mission, organization, cause or company. Groupsites are modular, customizable, mobile and engaging. Groupsites include: - Discussions - communicate with listserv-like functionality - Calendars - collect RSVPs or share important dates - File Storage - store and comment on files and documents - Media Sharing - share photos and videos in galleries - Blogs - author articles that inform your group - Member Profiles - make it easy for members network - Subgroups - create mini Groupsites with your Groupsite - Analytics - leverage usage data to track and drive engagement To drive your mission, you must own your community. Over 60,000 Groupsite communities created. All-inclusive, no per-user fees Start a 30-day FREE trial No credit card required

Talkbase

talkbase.io

Talkbase helps companies measure why community matters. Visualize your community's impact on the business and build powerful programs with the right data. With Talkbase community analytics, teams can easily analyze how and why customers engage in their community throughout out their acquisition, onboarding, and retention process. We visualize the impact of community on your business growth down to a single member. With add-on engagement modules like events or community hubs, you can turn data into action. Get started by taking a 21-day free trial (no CC details required).

Forumbee

forumbee.com

Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.

ProBoards

proboards.com

Unlimited members, unlimited threads, unlimited size! Build the discussion forum of your dreams with ProBoards' award-winning free forum hosting service.

AtomChat

atomchat.com

AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. We are a ready to use chat application/plugin which easily integrates with more than 30 platforms and makes your website chat ready in minutes! The plugin also provides you with features such as: Group or Private Text - This enables your users to have one on one conversations or start a group text chain! Voice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click of a button with the help of AtomChat! We guarantee a secure and reliable connection to ensure your users can talk to each other without any interruptions! Collaborative Features - AtomChat also comes equipped with features to help your users collaborate with each other and make work fun! Your users can either make use of the whiteboard on the plugin or can also share their screen with one another to make sharing of ideas and documents easier and quicker! Multilingual Integration - What if your community of users belong to different parts of the world and speak different languages? Not to worry! With AtomChat, your whole community can now converse with each other in real time without having to worry about the language barrier! We provide real time translation and also an Admin Panel through which you can configure AtomChat to speak to your users in their language! Monetize with tiered access and ads - At AtomChat we realize chat is a premium yet necessary feature in today’s world. Hence, we also give you the power to sell it and make monetary gains from it! You can allow role based access to your users. You can also take advantage of the credit deduction system and charge per minute/charge per message and have your users pay more to use more! You could also run custom ads on AtomChat and monetize! Communication in today’s world is of utmost importance. Miscommunication or lack of communication can cause misunderstanding which can lead to a lack of productivity! That’s where we come in! AtomChat as a product helps you not only integrate chat to your website but because of the features it possesses helps your users have clear and precise conversations! This will not only help in your site getting traction but will also help you gain new users! We at AtomChat also provide our customers with low costs and integration assistance which helps your journey from buying to using that much easier! We also provide a 14-day free trial which would help you understand AtomChat and its uses better! So that you are completely sold and convinced about the product before purchasing it!