Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
Insight7
insight7.io
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Olvy
olvy.co
Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.
ClearFlask
clearflask.com
ClearFlask is an open-source tool for managing product feedback, organizing ideas, tracking roadmaps, and sharing announcements.
UserVoice
uservoice.com
UserVoice is a feedback management platform that helps businesses collect, prioritize, and act on customer suggestions for product improvements.
CustomerGauge
customergauge.com
CustomerGauge captures and analyzes customer feedback and revenue data to help businesses improve account experiences and reduce churn.
AnyRoad
anyroad.com
AnyRoad is an experiential marketing platform that helps brands manage events and gain insights to enhance consumer loyalty and business growth.
Customer Thermometer
customerthermometer.com
Customer Thermometer allows users to collect customer feedback through customizable, one-question surveys using a traffic light system, providing insights into service satisfaction.
TRACX
tracx.com
TRACX is a platform for managing customer experience, utilizing customizable surveys to convert feedback into actionable insights for improving interactions.
InMoment
inmoment.com
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Spiral
spiralup.co
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Cycle
cycle.app
Cycle is a platform for teams to capture and manage product feedback, integrating with tools like Linear and GitHub to enhance user insights and communication.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
Canvs AI
canvs.ai
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Smile
smileweb.net
The Smile app provides companies with real-time solutions to measure and analyze customer and employee satisfaction metrics.
Mpulse
mpulse.net.in
MPULSE is a customer feedback solution that captures real-time satisfaction data via IoT devices and provides insights through a web and mobile dashboard.
Feebak
feebak.com
Feebak is a survey tool for Genesys Cloud that enables businesses to gather and analyze customer feedback through customizable surveys and various channels.
Tellwut
tellwut.com
Tellwut is a survey app where users share opinions to earn rewards through surveys, polls, and community engagement, available in the USA and Canada.
Insocial
insocial.eu
Insocial allows users to collect customer feedback via surveys, analyze results on personalized dashboards, and showcase reviews to enhance customer experience and boost sales.
Glanceable
glanceable.io
Glanceable is a SaaS app that aggregates and analyzes reviews and comments using NLP, providing tailored analytics from public and internal sources.
Chatter Research
chatterresearch.com
Chatter Research app provides insights in a conversational format to enhance customer and employee engagement and improve experiences.
Asklayer
asklayer.io
Asklayer enables businesses to gather feedback via quick surveys and NPS widgets on websites and through emails, enhancing customer engagement and data analysis.
Segmanta
segmanta.com
Segmanta is an app that helps businesses collect, analyze, and segment customer data for personalized marketing, focusing on privacy and compliance.
SurveyStance
surveystance.com
SurveyStance enables easy customer feedback collection through a feedback kiosk and email surveys, offering a centralized dashboard for data analysis.
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