Customer Thermometer allows users to collect customer feedback through customizable, one-question surveys using a traffic light system, providing insights into service satisfaction.

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  • Launch Customer Thermometer directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple Customer Thermometer accounts and switch between them without logging out.

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Customer Thermometer is a customer feedback tool designed to help businesses gather immediate insights into customer experiences. It specializes in microsurveys, which are concise, one-question surveys that encourage respondents to provide feedback with a single click. These surveys can be fully customized to match a brand's visual identity, including its color scheme and digital marketing tools. Users can also create custom icons for a personalized touch. The app supports multiple survey formats, including Net Promoter Score (NPS), allowing businesses to assess customer satisfaction and loyalty effectively. Once a survey is completed, customers are presented with a branded "thank you" page where they can provide additional feedback, engage with social media, or click on trackable hyperlinks. Customer Thermometer integrates with third-party tools, making it easy to incorporate into existing workflows. By providing instant feedback, businesses can make informed decisions to improve customer experiences and build stronger relationships with their audience.

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