Live chat software enables companies to communicate with website visitors in real time through chat windows. Customer service representatives can use this software to assist users with questions about products or site navigation. Support agents can initiate interactions with pop-up chat boxes or wait for visitors to reach out with their queries. Key features include reporting and analytics, interactive chat notifications, and conversation archiving. This tool helps customer service teams respond quickly to inquiries, allows business development employees to engage leads who are hard to reach by phone or email, and enables administrative staff in the education sector to connect with prospective students. Additionally, live chat functionality can be integrated into other software types, such as e-commerce platforms and help desk solutions.
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Orlo
orlo.tech
Orlo is a platform that helps public sector organizations manage digital conversations to enhance citizen engagement and communication.
NovoChat
novochat.co
NovoChat is an omni-channel chat platform that enables businesses to communicate with customers through WhatsApp, Telegram, Messenger, and LINE.
Swell
swellcx.com
Swell collects feedback from patients and employees to improve online reputation, patient experience, and employee satisfaction.
Terminus
terminusplatform.com
Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.
Khoros
khoros.com
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
Reve Chat
revechat.com
REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.
Comm10
comm100.com
Comm10 is a communication platform that helps businesses manage customer interactions through live chat, messaging, and ticketing across multiple channels.
ArrowChat
arrowchat.com
ArrowChat is a social networking and communication platform that enables real-time group and private chats, with user-friendly navigation and customization options.
Sobot
sobot.io
Sobot is a contact center solution offering AI chatbots, live chat, and voice services to enhance customer interactions and support for businesses.
Leadoo
leadoo.com
Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.
Deskpro
deskpro.com
Deskpro is helpdesk software that helps businesses manage customer support via email, chat, phone, and social media, with reporting tools for performance monitoring.
Glassix
glassix.com
Glassix is an AI-powered messaging platform that streamlines customer communication across various digital channels and automates responses to enhance support efficiency.
Chatgen.ai
chatgen.ai
Chatgen.ai is a hybrid chatbot platform that automates lead capture, customer support, and product discovery for businesses through customizable AI chatbots.
Sociocs
sociocs.com
Sociocs is a customer communication tool that helps businesses manage messaging, reviews, web chat, and notifications across multiple channels in one platform.
Futr
futr.ai
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
Chatchamp
chatchamp.com
Chatchamp is a chatbot app for e-commerce that enhances customer support, improves website conversions, and integrates easily with existing systems.
WotNot
wotnot.io
WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.
User.com
user.com
User.com is a marketing automation platform that enhances customer engagement through various communication tools and analytics for improved conversion rates.
Froged
froged.com
Froged is a customer engagement platform that provides tools for messaging, knowledge sharing, and automation to help businesses enhance customer relationships.
Customers.ai
customers.ai
Customers.ai automates sales outreach and helps identify website visitors by email, offering extensive consumer data for targeted email campaigns.
Hatch
usehatchapp.com
Hatch is a customer communication platform that automates messaging and follow-ups to improve lead management and enhance outreach efficiency.
Chaskiq
chaskiq.io
Chaskiq is a customer support platform that facilitates messaging for marketing, support, and sales, integrating various communication channels and automation tools.
Upsellit
us.upsellit.com
UpSellit optimizes online sales through various managed services, including email and SMS campaigns, cart recovery, and conversion rate strategies.
DialShree
webrtc.elisiontec.com
DialShree is a call center solution that integrates multiple communication channels, facilitating efficient customer service management across various industries.
Teamplate
teamplate.io
Teamplate is a collaboration app that integrates chat, video calls, task boards, calendar, and file sharing into one platform for efficient team productivity and workflow management.
Zowie
getzowie.com
Zowie is an AI chatbot that automates customer service, improves response times, and integrates with various platforms to enhance online sales and support efficiency.
Locobuzz
locobuzz.com
Locobuzz is a social media analytics and engagement platform that helps businesses monitor their online presence and interact with customers effectively.
Chatspell
chatspell.co
Chatspell enables businesses to chat with website visitors directly in Slack, improving communication, support, and conversion rates.
ThriveDesk
thrivedesk.com
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
FreshLime
freshlime.com
FreshLime is a platform for local businesses that centralizes text, chat, and email interactions with leads and customers, available 24/7.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
SharurAI
sharurai.com
SharurAI builds customized AI chatbots for businesses to enhance customer engagement and support, aligning with specific operational needs.
Chatlio
chatlio.com
Chatlio integrates live chat with Slack, allowing website visitors to communicate directly with support agents without needing additional tools.
ChatSupport
chatsupport.co
ChatSupport is a live chat software that enables real-time customer support and engagement, allowing businesses to manage interactions and automate responses.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Richpanel
richpanel.com
Richpanel is a customer service platform that streamlines support with a self-service portal, live chat, multi-channel help desk, and analytics tools for better management.
Blazeo
blazeo.com
Blazeo is an ad conversion platform offering lead capture, qualification, appointment setting, and retainer signing through customizable communication tools.
Heyday AI
app.heyday.ai
Heyday AI is a live chat solution that enhances customer service through AI and human collaboration, automating queries and improving agent efficiency.
Redtie
getredtie.com
Redtie allows small business owners to share marketing materials via text message, sending links to securely stored documents, images, audio, and videos.
Dialogview
dialogview.com
Dialogview is a conversational AI platform for managing customer interactions across multiple channels, enabling structured dialogues and workflows for improved user engagement.
erxes
erxes.io
erxes is an open-source platform for CRM, marketing automation, and customer service, enabling businesses to manage interactions and enhance customer experiences effectively.
Whisbi
whisbi.com
Whisbi is a mobile-focused sales and marketing platform that integrates various communication channels to enhance customer engagement and increase conversion rates.
Pega
pega.com
Pega is a low-code platform for process management and digital transformation, enabling automation and integration to improve business operations and customer engagement.
Pulsedesk
pulsedesk.com
Pulsedesk is a helpdesk app that consolidates customer requests from multiple channels, providing tools for management, automation, and analytics in a single interface.
Blinger.io
blinger.io
Blinger.io is an omnichannel customer support platform that integrates messaging apps, live chat, and email into a single helpdesk interface.
OvationCXM
ovationcxm.com
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
Apizee
apizee.com
Apizee offers live video chat, screen sharing, and co-browsing tools for sales and support teams to enhance customer service and solve issues efficiently.
AiTrillion
aitrillion.com
AiTrillion is an all-in-one marketing automation platform for eCommerce, offering tools for loyalty programs, email marketing, product reviews, and customer engagement.
Chekkit
chekkit.io
Chekkit is a platform that helps local businesses manage customer feedback, communications, and operations efficiently through automation and integrated tools.
OneHash
onehash.ai
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
Certainly
certainly.io
Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.
DemandHub
demandhub.co
DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.
UJET
ujet.cx
UJET is a cloud-based contact center app that enhances customer service through AI-driven communication across voice and text channels, focusing on efficiency and user experience.
Formilla
formilla.com
Formilla is a customer messaging platform that combines live chat, email, and in-app messaging tools for sales, marketing, and support.
Supsis
supsis.com
Supsis is a live support system that integrates multiple communication channels, automates responses, and provides 24/7 support for improved customer interaction.
SignalZen
signalzen.com
SignalZen is a live chat tool that connects website visitors directly to Slack, allowing real-time communication and customer support through customized chat interfaces.
ZyraTalk
zyratalk.com
ZyraTalk helps local service businesses enhance customer relationships and growth using web-chat, SMS, and email marketing integrated with AI.
Supermoon
getsupermoon.com
Supermoon is a communication management app designed for businesses to enhance client support, foster customer relationships, and improve efficiency.
Velaro
velaro.com
Velaro is live chat software for enterprises, enabling efficient customer service with automation, analytics, and workflow management to enhance interactions and productivity.
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