Conversation intelligence (CI) software records, transcribes, and evaluates sales calls. By scrutinizing these calls, CI software identifies keywords and conversation topics, enabling users to swiftly navigate to specific points in recorded sales conversations for in-depth analysis. Businesses can leverage CI software to document crucial discussions with potential buyers, pinpoint potentially risky or noncompliant conversation topics, provide guidance to new sales representatives based on best practices, and explore various use cases derived from the analysis and transcription of sales calls.
Otter
Otter is a note-taking app that transcribes voice conversations, identifies speakers, and allows sharing and collaboration on notes in real-time.
Hubspot
HubSpot is a CRM platform that integrates marketing, sales, and customer service tools to help businesses manage relationships and streamline operations.
Salesforce
Salesforce is a cloud-based CRM platform that helps businesses manage sales, marketing, customer service, and analytics, with customizable tools and automation features.
Fireflies.ai
Fireflies.ai is an AI meeting assistant that records, transcribes, summarizes meetings, and integrates with various collaboration tools for improved productivity.
Apollo.io
Apollo.io is a sales engagement platform that helps users manage outreach, calls, and leads with integrated tools and search filters for efficient sales processes.
Quo
Quo is a cloud-based VoIP app for businesses offering calling, messaging, shared numbers, contact management, integrations, call recording, and AI-generated transcriptions and summaries.
Fathom
Fathom AI Notetaker records, transcribes, and summarizes meetings, syncing notes with CRM systems. It supports multiple languages and integrates with collaboration tools.
CallRail
CallRail is a lead intelligence platform that helps businesses track and manage leads through calls, texts, and chats, providing insights to optimize marketing efforts.
Aircall
Aircall is a cloud-based phone system for sales and support teams, integrating call management and customer tools to enhance communication efficiency.
Rewatch
Rewatch combines an AI notetaker, screen recorder, and video hub to streamline communication and collaboration within teams, reducing the need for meetings.
MeetGeek
MeetGeek is an AI meeting assistant that records, transcribes, summarizes, and analyzes meetings, facilitating efficient review and collaboration.
Gong.io
Gong.io is a revenue intelligence platform that analyzes customer interactions to enhance sales strategies and drive growth through insights and automation.
Outreach
Outreach is a sales platform that streamlines outreach and deal management for sales teams, leveraging automation and AI to improve efficiency and performance.
Cloudtalk
CloudTalk is a cloud-based call center platform for managing calls, automating workflows, and integrating with CRM systems to enhance customer communication.
Colibri.ai
Colibri.ai is an AI tool for recording, transcribing, and analyzing customer calls, providing insights, summaries, and analytics to enhance productivity and improve sales conversations.
Balto
Balto is an AI platform that enhances call center operations by providing real-time guidance and insights to agents during customer interactions.
CallTrackingMetrics
CallTrackingMetrics is a call tracking platform that helps businesses analyze calls and optimize marketing strategies through data-driven insights and CRM integrations.
Avoma
Avoma is an AI meeting assistant that records, transcribes, summarizes meetings, and provides insights to enhance productivity for customer-facing teams.
UpdateAI
UpdateAI is a digital assistant for Customer Success Managers that integrates with Zoom to take notes, assign tasks, identify risks, and draft follow-up emails.
MightyCall
MightyCall is a business phone system that enables calls, SMS, and conferencing via web and mobile, enhancing communication for businesses with advanced management tools.
Salesloft
Salesloft is a sales engagement platform that streamlines workflows, automates outreach, and integrates with CRMs to enhance sales productivity and customer engagement.
Spinach
Spinach is an AI meeting assistant that summarizes discussions, tracks tasks, and integrates with tools like Slack and Google Meet, enhancing productivity for remote teams.
Symbl.ai
Symbl.ai is a conversation intelligence platform that provides real-time transcription and insights from unstructured conversation data using AI models.
Sprinklr
Sprinklr is a cloud-based platform that manages customer service across 30+ channels, enhancing interactions and providing AI-driven insights for businesses.
Allego
Allego is a sales training platform that enhances collaboration and productivity through video lessons, coaching, and task automation for remote teams.
Laxis
Laxis is an AI Meeting Assistant that records and transcribes meetings, capturing key insights and integrating with CRM systems for efficient follow-up.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Chorus.ai
Chorus.ai is an AI-powered platform that analyzes customer interactions across calls, meetings, and emails to improve sales team performance and communication strategies.
Kixie
Kixie is a sales engagement platform that automates calling and texting for CRMs, enhancing sales team productivity with features like multi-line dialing and local presence.
Modjo
Modjo is a conversation intelligence platform that analyzes customer interactions to provide insights for sales organizations to enhance strategy and performance.
Wudpecker
Wudpecker records sales calls, generates notes from conversations, and syncs them to your CRM, saving time on admin work and improving sales processes.
Echo AI
Echo AI is a Conversation Intelligence platform that uses generative AI to analyze customer interactions, providing businesses with real-time insights and actionable intelligence.
Demodesk
Demodesk is a virtual sales platform for scheduling meetings, conducting live product demos, and coaching sales teams with real-time analytics and automation.
Attention
Attention is an AI platform that enhances sales performance by analyzing customer conversations, automating CRM tasks, and providing sales training insights.
Jiminny
Jiminny is a conversation intelligence app that records, transcribes, and analyzes sales calls to provide insights and improve team performance.
Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Sybill
Sybill is an AI tool that analyzes sales calls, providing summaries and insights on body language to enhance communication and improve sales strategies for teams.
Scratchpad
Scratchpad is a sales productivity tool that simplifies pipeline management and CRM updates, integrating with Salesforce to enhance workflow efficiency and data accuracy.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Salesroom
Salesroom is an AI video conferencing platform that tracks buyer engagement and provides real-time access to knowledge for improving virtual communication and sales performance.
Goodmeetings
Goodmeetings is an AI-driven platform for remote sales that automates workflows, analyzes sales meetings, and provides insights to enhance productivity and customer interactions.
Aviso
Aviso AI is a revenue platform using AI to help sales teams improve forecasting, deal management, and collaboration to increase deal win rates.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
AI Rudder
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Voyc
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
Salesken
Salesken is an AI platform that analyzes sales conversations to provide real-time coaching and insights, improving team performance and conversion rates.
Cordless
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Marchex
Marchex is a call tracking platform that analyzes inbound calls and texts to improve marketing performance, customer interactions, and call handling processes.
Traq.ai
Traq.ai is a sales intelligence platform that records and transcribes calls, analyzes buyer insights, and integrates with CRMs to improve sales performance.
Meetric
Meetric captures and analyzes sales meetings using AI, integrating with Teams, Zoom, and Google Meet to enhance revenue and insights.
Convirza
Convirza is a call tracking and optimization platform that helps businesses analyze phone interactions to enhance customer engagement and improve conversion rates.
CallSource
CallSource is a call tracking and lead management app that helps businesses analyze marketing effectiveness and improve customer engagement.
Equal Time
Equal Time is an AI-assistant for virtual meetings, promoting inclusivity, providing transcripts, tracking meeting costs, and enhancing participation.
BoostUp.ai
BoostUp.ai is a RevOps platform that provides advanced analytics, deal management, and forecasting tools to optimize revenue processes and insights.
Zipteams
Zipteams is an app that offers intelligent meeting rooms for inside sales and customer success teams, providing real-time insights and recommendations to enhance meetings.
Gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Knowtworthy
Knowtworthy enables real-time minutes sharing and collaborative editing for more productive meetings.
EvaluAgent
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
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