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Call & Contact Center Software
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Page 6 - Top Call & Contact Center Software

Call & Contact Center Software is a comprehensive solution designed to manage customer interactions across various communication channels. This software is essential for businesses that rely on telephonic communication as well as digital channels to provide customer support, sales, and service.

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ConnectPath

ConnectPath

connectpath.cx

ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.

Fusion Connect

Fusion Connect

fusionconnect.com

Fusion Connect offers cloud communication solutions including managed connectivity, UCaaS, CCaaS, SD-WAN, and security, focusing on customer-specific needs and support.

3CLogic

3CLogic

3clogic.com

3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.

Daktela

Daktela

daktela.com

Daktela is a unified communications app for managing customer interactions via voice, email, chat, SMS, and social media, enhancing operational efficiency and support.

Lumen

Lumen

lumen.com

Lumen app provides a cloud contact center for scalable customer support, call management, and omnichannel routing to enhance business communication.

intalk.io

intalk.io

intalk.io

intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.

HaloCRM

HaloCRM

halocrm.io

HaloCRM is an omnichannel customer service software that manages customer interactions across various platforms to enhance communication and streamline support.

Synthetix

Synthetix

synthetix.com

Synthetix provides online customer service software for automated and live chat interactions, enhancing service experiences for various enterprise sectors.

Mavenoid

Mavenoid

mavenoid.com

Mavenoid is an intelligent support platform that offers troubleshooting and remote support for products, helping businesses enhance customer service and manage inquiries effectively.

Synthetix

Synthetix

synthetix.io

Synthetix is a decentralized protocol on Ethereum for creating synthetic assets, enabling trading without owning the underlying assets and enhancing liquidity for DeFi applications.

PodScribe.IO

PodScribe.IO

podscribe.io

PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.

NovelVox

NovelVox

novelvox.com

NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.

Idiomatic

Idiomatic

idiomatic.com

Idiomatic is a customer intelligence platform that uses AI to analyze feedback, identify issues, and enhance support and product development through data insights.

EdgeTier

EdgeTier

edgetier.com

EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.

babelforce

babelforce

babelforce.com

babelforce is a voice platform that integrates agents and automation, enabling businesses to automate tasks, deploy VoiceBots, and enhance customer service operations.

Performline

Performline

performline.com

PerformLine is a compliance technology app that helps organizations monitor and manage regulatory risks across various sales and marketing channels.

Language I/O

Language I/O

languageio.com

Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.

[24]7.ai

[24]7.ai

247.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Gridspace

Gridspace

gridspace.com

Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.

Voyc

Voyc

voyc.ai

Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.

HelpLook

HelpLook

helplook.net

HelpLook is a knowledge management app that offers custom GPT chatbots for creating knowledge bases, blogs, and help centers with document-based AI search and multilingual support.

EvaluAgent

EvaluAgent

evaluagent.com

EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.

Invoca

Invoca

invoca.com

Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.

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